About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon - Page 6
Contractor & consulting roles surge as global hiring shifts
This month
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hcm
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workforce management
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professional services
Contractor and consulting roles surge globally, with Oyster reporting a 46% rise in contractor engagements and a tenfold increase in consulting hires in 2024.
Secondary schools rapidly embrace AI but prefer blended learning
This month
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digital transformation
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ai
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digital education
Nearly 80% of Australian secondary schools now use AI tools, favouring a blended approach that combines digital and print resources in education.
UK consumers value store loyalty over brands, research shows
Last month
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customer service
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branding
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online shopping
UK shoppers show stronger loyalty to stores than brands, with customer service and rewards driving loyalty, especially among those over 55 years.
Experts warn of surge in Google, Apple, Microsoft breaches
Last month
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cloud security
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phishing
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physical security
Experts warn of a rise in Chrome extension attacks and a breach exposing 184 million stolen log-ins, highlighting urgent cybersecurity risks worldwide.
UK demand surges for AI prompt engineers as salaries climb
Last month
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genai
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llms
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ai
Demand for AI prompt engineers in the UK soars by over 180%, with salaries reaching up to GBP £87,500 amid growing adoption of generative AI technologies.
Most IT leaders struggle to prove ROI from cloud spending
Last month
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virtualisation
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private cloud
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hybrid cloud
Most IT leaders struggle to prove cloud ROI despite claiming FinOps maturity, with 78% admitting difficulties in consistently showcasing value from cloud spend.
Half of UK online shoppers shun retailers with slow refunds
Last month
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supply chain
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ecommerce
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customer service
Over half of UK online shoppers would avoid retailers slow to refund returns, expecting refunds within 2-3 days, survey finds.
Stacklet unveils AI-led cloud tools to speed up cost savings
Last month
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finops
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agentic ai
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software engineering
Stacklet launches AI-powered tools with Jun0 and Cloud Action Center to speed up cloud cost savings and reduce resource wastage for FinOps teams.
Movavi study finds global users embrace AI & creative filters
Last month
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e-learning
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digital entertainment
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ai
Movavi’s study of 70 million users reveals a global embrace of AI and creative filters in video editing, with extensive experimentation beyond basic cuts.
Bundaberg leads Australia in booming small business growth
Last month
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smb
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godaddy
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entrepreneurship
Bundaberg leads Australia in small business growth with a 178% rise in startups last year, outpacing Sydney and other major cities.
Calls for review as TISA urges FCA to simplify disclosures
Last month
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financial literacy
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fca
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financial services
TISA urges the FCA to simplify consumer disclosures for investments, calling current rules confusing and advocating clearer, unified information.
Most high-traffic email domains still vulnerable to phishing
Last month
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phishing
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email security
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cybersecurity
New research reveals 92% of the world's top email domains remain vulnerable to phishing due to inadequate DMARC enforcement, exposing businesses globally.
GSK & adesso expand DREAM digital reminders to 23 countries
Last month
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gsk
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healthcare
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adesso
GSK and adesso have expanded their DREAM digital reminder service for medication and vaccination adherence to 23 countries, enhancing global patient support.
dbt Labs unveils AI tools to boost data autonomy & governance
Last month
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data analytics
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martech
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cdp
dbt Labs launches AI-powered tools like dbt Canvas and Insights, boosting data analyst autonomy while ensuring strong governance across organisations.
Asia Pacific faces AI data centre gap despite booming demand
Last month
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hyperscale
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dc
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ai
Asia Pacific faces a 15-25GW shortfall in AI-ready data centres by 2028 despite doubling capacity, due to power limits and evolving AI demands, CBRE warns.
Nottingham City Council launches AI academy to boost staff skills
Last month
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ai
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productivity
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public sector
Nottingham City Council, backed by Capital One and Enterprise, launches AI Training Academy to upskill 40 staff in artificial intelligence over 13 months.
Amazon Prime tops list as most-cancelled subscription app
Last month
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cx
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martech
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digital entertainment
Amazon Prime tops the list of most-cancelled subscription apps, with 578,000 monthly cancellation searches, surpassing Disney+ by nearly 45%.
Infinigate & Torq partner to roll out AI security solution
Last month
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advanced persistent threat protection
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soc
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cybersecurity
Infinigate partners with Torq to distribute HyperSOC, an AI-driven solution enhancing security operations centres across Europe with advanced automation.
Salesforce to acquire Informatica for equity value of USD $8 billion
Last month
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mdm
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martech
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cdp
Salesforce to acquire Informatica for USD $8 billion, enhancing AI capabilities by integrating Informatica's data services with its platform, deal to close fiscal 2027.
UK SMEs boost cyber security spend but wary over AI adoption
Last month
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breach prevention
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data privacy
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ai
A Bionic survey reveals 53% of UK SMEs boosted cyber security spend in 2024, yet many remain cautious about adopting AI in 2025 amid accuracy and knowledge concerns.