About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon - Page 3
Data infrastructure, not models, now holds back AI
Last week
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saas
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data analytics
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digital transformation
New research finds just 6% of enterprise AI leaders say their data infrastructure is ready, making data the key brake on AI progress.
Gen Z trust creators over brands for tech decisions
Last week
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wearables
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mdm
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martech
Gen Z now trust online creators over tech brands, reshaping how phones, wearables and smart home devices are discovered and bought.
Conversational AI set to reshape legal knowledge work
Last week
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devops
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digital transformation
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ecm
Conversational AI agents are poised to become lawyers’ primary interface to knowledge, automating complex workflows while humans oversee quality.
Most UK parents back plans to cap kids’ social media use
Last week
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gaming
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wearables
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digital entertainment
Two thirds of UK parents back government plans to cap children’s social media at two hours a day, new Uswitch research suggests.
AI-native attacks drive shift to continuous cyber tests
Last week
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devops
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biometrics
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physical security
AI-native cyber attacks and synthetic IDs are forcing firms to shift from periodic checks to continuous, AI-driven security testing by 2026.
Cyber leaders tip 2026 shift to resilience over prevention
Last week
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firewalls
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dr
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ransomware
Cyber chiefs predict 2026 cyber budgets will pivot from prevention and box-ticking to rapid response, recovery and demonstrable resilience.
Cloudflare outage exposes risks of AI & payments reliance
Last week
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digital transformation
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fintech
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cx
Cloudflare’s latest outage fuels fears over fragile AI and payments systems as firms brace for weeks of disputes and operational fallout.
Australian employers chase hybrid skills & purpose
Last week
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data analytics
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hcm
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supply chain
Australian employers sharpen hiring for hybrid digital-ESG skills as workers prioritise flexibility, purpose and growth over pay.
How AI, social commerce & experience will reshape retail in 2026
This month
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cx
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martech
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ai
By 2026, AI, social commerce and immersive physical retail experiences will transform how consumers interact with brands both online and in stores.
Finance teams brace for rising AI risks, fatigue & compliance in 2026
This month
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data protection
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hyperscale
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dc
Finance teams face rising AI-driven fraud, fatigue and stricter compliance in 2026, reshaping how businesses manage risk and productivity globally.
AI-driven data & supply chain innovation to reshape retail in 2026
This month
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devops
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data analytics
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digital transformation
AI and predictive analytics are set to transform retail supply chains in 2026, enhancing customer experience and operational efficiency.
Agentic AI to reshape Southeast Asian businesses by 2026
This month
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cx
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martech
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cdp
Agentic AI, featuring localised language models, will transform Southeast Asian businesses by 2026, enhancing customer engagement and operational workflows.
Business leaders call for AI that boosts collaboration, not silos
This month
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uc
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cx
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martech
A survey reveals 81% of business leaders want AI tools that enhance teamwork, as current individual-focused AI limits collaboration and ROI globally.
Flexible work, AI & wellbeing to shape workplaces by 2026
This month
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uc
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hcm
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ai
By 2026, AI, flexible work, and wellbeing will reshape workplaces, with firms prioritising local hubs, skill-based hiring, and employee satisfaction to boost growth.
Ransomware tactics shift as manufacturing faces data theft surge
This month
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firewalls
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ransomware
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encryption
Ransomware attacks on manufacturing shift from encryption to data theft and extortion, with recovery costs averaging USD $1.3 million, reveals new research.
Retailers optimistic about AI but full deployment remains distant
This month
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martech
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commerce systems
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supply chain
Over two-thirds of retailers expect agentic AI to boost efficiency by 2026, but only 8% have fully integrated it into their operations so far.
AI-driven threats to reshape digital identity & cyber risks by 2026
This month
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data protection
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biometrics
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advanced persistent threat protection
By 2026, AI-driven deepfakes and cyber threats will transform digital identity, forcing firms to adopt continuous verification and quantum-safe cryptography.
Central government puts AI & data analytics at heart of reform
This month
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data analytics
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digital transformation
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ai
Central government places AI and data analytics centre stage in digital transformation, with 39% prioritising these techs for future public service reforms.
Leaders to prioritise clarity & trust as AI faces major reset
This month
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digital transformation
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ai security
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genai
Business and tech leaders will prioritise clarity and trust in AI, focusing on targeted adoption and transparent communication amid rising security risks.
Channel partners to adopt strategic roles amid AI & security shifts
This month
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firewalls
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network security
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iot security
In 2026, IT channel partners will shift towards strategic advisory roles, guiding clients on AI adoption, integrated security, and OT compliance amid evolving demands.