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About Shannon

Shannon Williams mugshot photo
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.

Stories by Shannon - Page 5

Local government office collaboration workflow automation regional australia
Lockyer Valley council completes ERP upgrade to boost services
This month
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saas
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devops
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digital transformation
Lockyer Valley Regional Council has upgraded its ERP system to TechnologyOne’s platform, enhancing services for 45,000 residents and improving staff efficiency.
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Scattered Spider targets UK retailers with advanced phishing
This month
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firewalls
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ransomware
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network security
The cybercriminal group Scattered Spider has launched sophisticated phishing attacks targeting UK retailers, exploiting social engineering and advanced MFA-bypass tools.
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Unitec launches Doctor of Computing for advanced research
This month
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edutech
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digital transformation
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data science
Unitec has launched a Doctor of Computing programme, offering advanced research opportunities for skilled professionals in AI, cybersecurity, and more.
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Coalition Australia raises standard cyber crime cover to $500k
This month
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ransomware
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advanced persistent threat protection
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email security
Coalition Australia has raised its standard cyber crime cover to AUD $500,000, addressing growing losses from social engineering and funds transfer fraud.
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AI accelerates ransomware threat as attacks surge globally
This month
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ransomware
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pam
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cloud security
Ransomware attacks surged globally last year, with 69% of organisations breached and AI increasingly used to automate and intensify cyber threats.
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Westcon-Comstor & Ericsson boost 5G growth in Australia & NZ
This month
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firewalls
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digital transformation
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network security
Westcon-Comstor and Ericsson partner to accelerate 5G adoption across ANZ, enhancing enterprise connectivity and partner growth opportunities.
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AI & hybrid pricing drive double subscription growth rates
This month
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digital transformation
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cx
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martech
Businesses adopting AI with hybrid pricing models see subscription growth rates double, outperforming those who do not adjust pricing alongside AI integration.
Abstract retail store digital cyber attack security threat network lines vivid
Retail cyber-attacks surge as weak defences lure criminals
This month
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devops
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mfa
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phishing
Retailers face a surge in cyber-attacks as weak defences and lapses in multi-factor authentication make them prime targets for criminals seeking valuable data.
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HMRC hit by GBP £47 million phishing scam affecting 100,000
This month
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data protection
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phishing
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physical security
HMRC has lost GBP £47 million in a phishing scam affecting 100,000 taxpayers, exposing vulnerabilities in government cybersecurity protocols.
Uk public sector workers struggling with digital ai technology skills gap barrier
AI adoption in UK public sector hampered by digital skills gap
This month
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digital transformation
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genai
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ai
A digital skills gap in the UK public sector is hindering AI adoption, with only 47% of staff ready to confidently use new technologies, research finds.
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Silobreaker launches AI dashboards to boost threat reporting
This month
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advanced persistent threat protection
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risk & compliance
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ai
Silobreaker launches AI dashboards to automate and personalise threat intelligence reporting, helping teams deliver tailored insights swiftly to stakeholders.
Consumer interacting with personalized digital content on smartphone with ai data privacy icons
AI boosts personalisation but consumer trust remains elusive
This month
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cx
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martech
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personalisation
AI personalisation boosts customer spend by 75%, yet only 15% of consumers fully trust brands with their personal data, says Twilio report.
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CCL urges eCommerce firms to stay optimistic amid tough trade
This month
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supply chain
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ecommerce
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ccl
CCL urges eCommerce firms to stay optimistic amid trade challenges, offering tailored logistics to help businesses navigate international market complexities.
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ANZ consumers want first-contact solutions but satisfaction lags
This month
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uc
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cx
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martech
Research shows 53% of ANZ consumers value first-contact resolution in service, yet only 33% of CX leaders believe they deliver highly personalised experiences.
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Ataccama ONE brings document AI to Snowflake for better data
This month
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data analytics
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martech
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cdp
Ataccama integrates its ONE platform with Snowflake's Document AI to convert unstructured documents into structured data, improving analytics and AI applications.
Uk construction site digital commerce integration with traditional manual activities highlight
One in four UK construction suppliers lagging in digital commerce
This month
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digital transformation
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martech
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commerce systems
A quarter of UK construction suppliers are struggling with eCommerce, risking competitiveness as the sector lags in digital transformation, research reveals.
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Retailers urged to strengthen cybersecurity after global attacks
This month
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ransomware
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supply chain
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cybersecurity
Retailers worldwide face mounting cyber attacks, with experts urging stronger security and supply chain oversight after breaches at Adidas, Victoria's Secret and Cartier.
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Cybercriminals harness AI to boost phishing & malware attacks
This month
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malware
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ransomware
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phishing
Cybercriminals are increasingly using AI to create sophisticated phishing and malware attacks, complicating detection and raising cybersecurity risks globally.
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Fake CAPTCHA scam targets 2,353 WordPress sites, warns CyberCX
This month
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malware
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martech
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advanced persistent threat protection
CyberCX warns 2,353 WordPress sites, including 82 in Australia and New Zealand, have been targeted by the DarkEngine fake CAPTCHA scam spreading malware.
Worried businessman modern european office identity fraud cyber threats digital identity theft
AI accelerates identity fraud as firms overestimate defences
This month
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fintech
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physical security
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ai
Significant rise in identity fraud targeting European firms, with 59% reporting more attacks despite 74% feeling confident in their defences, Signicat finds.