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Case management Stories - Page 7

Australian Stories

Case management stories

Queensland harnesses Optimation Connect for justice rehabilitation
Online services

Queensland harnesses Optimation Connect for justice rehabilitation

Queensland Corrective Services pioneers a digital revolution in justice rehabilitation by introducing Optimation Connect, a biometric-enabled system aimed at inclusive and accessible case management.

By Kaleah Salmon • 3 min read • Thu, 18th Apr 2024

Global Stories

Case management stories

Salesforce introduces integrated upgrade with Salesforce Foundations
Customer Experience

Salesforce introduces integrated upgrade with Salesforce Foundations

Salesforce launches Salesforce Foundations, a major upgrade integrating Sales, Service, Marketing, Commerce, and Data Cloud features at no added cost, enhancing user experience.

By Catherine Knowles • 3 min read • Fri, 6th Sep 2024
Newgen Software earns spot in Gartner guide for grant management solutions
Health Technologies

Newgen Software earns spot in Gartner guide for grant management solutions

Newgen Software has been recognised in Gartner's guide as a key player in grant management solutions for state and local Governments, marking a major achievement.

By Kaleah Salmon • 2 min read • Wed, 26th Jun 2024
Logpoint appoints Hemmingsen as SVP of people & culture
Security Information and Event Management

Logpoint appoints Hemmingsen as SVP of people & culture

Logpoint appoints Gitte Hemmingsen as SVP of People and Culture, aiming to boost workforce engagement and attract top cybersecurity talent under new CEO Mikkel Drucker.

By Sean Mitchell • 3 min read • Tue, 25th Jun 2024
Appian introduces AI-facilitated case management studio for businesses
Customer Experience

Appian introduces AI-facilitated case management studio for businesses

Appian's new AI-facilitated Model Case Management Studio, aimed at streamlining business workflows, is immediately available, promising a bespoke case management solution in just six weeks.

By Sean Mitchell • 2 min read • Wed, 6th Mar 2024
Absoft integrates Salesforce Service Cloud in service delivery upgrade
Data Analytics

Absoft integrates Salesforce Service Cloud in service delivery upgrade

Absoft, a UK-based SAP firm, heightens customer experience by integrating Salesforce Service Cloud into its service delivery operations, optimising operations and modernising client services.

By Kaleah Salmon • 3 min read • Wed, 21st Feb 2024
Looking ahead: The great marketing technology transition
Unified Communications

Looking ahead: The great marketing technology transition

Rising consumer expectations and digitisation push businesses to upgrade legacy systems for advanced, cloud-based platforms for improved customer engagement and long-term growth.

By Alex Covin • 4 min read • Fri, 9th Feb 2024
Sean Muirhead named Chief Product Officer at Logpoint
Firewalls

Sean Muirhead named Chief Product Officer at Logpoint

Cybersecurity veteran, Sean Muirhead, joins London-based powerbrand, Logpoint, as CPO, bringing his broad industry and product development expertise to strengthen Logpoint's product strategy and market initiatives.

By Sean Mitchell • 2 min read • Wed, 7th Feb 2024
Logpoint enhances Converged SIEM for optimised threat detection
Semiconductors

Logpoint enhances Converged SIEM for optimised threat detection

Cybersecurity firm Logpoint bolsters the functionality of its Converged SIEM platform to optimise threat detection and case management.

By Tom Raynel • 3 min read • Wed, 31st Jan 2024
Emplifi recognised as significant vendor in Forrester's Social Suite Landscape
Customer Experience

Emplifi recognised as significant vendor in Forrester's Social Suite Landscape

Customer engagement platform, Emplifi, has been recognised as a noteworthy vendor in Forrester's Q4 2023 Social Suite Landscape, reflecting the rising importance of social suite solutions.

By Catherine Knowles • 3 min read • Wed, 3rd Jan 2024
Kissflow recognised as Representative Vendor by Gartner's BPA Tool Market Guide
Data Analytics

Kissflow recognised as Representative Vendor by Gartner's BPA Tool Market Guide

Kissflow, a leading low-code work platform, has been named a Representative Vendor in Gartner's BPA Tool Market Guide.

By Catherine Knowles • 2 min read • Thu, 14th Dec 2023
NetWitness lauded as cybersecurity leader in GigaOm Radar Report
Unified Communications

NetWitness lauded as cybersecurity leader in GigaOm Radar Report

NetWitness has been celebrated as a cybersecurity industry leader, specialising in NDR and SIEM, in the GigaOm Radar Report.

By Sean Mitchell • 3 min read • Tue, 12th Dec 2023
Technology emerges as macroeconomic management tool for 2024
Fintech

Technology emerges as macroeconomic management tool for 2024

Gazing into the crystal ball for 2024, CFOs are likely to expect economic uncertainty in 2024 due to continued high-interest rates and inflation.

By Colin Swain • 5 min read • Tue, 5th Dec 2023
ServiceNow & Amazon Web Services announce five-year strategic collaboration
Software-as-a-Service

ServiceNow & Amazon Web Services announce five-year strategic collaboration

ServiceNow and Amazon Web Services (AWS) have announced a five-year strategic collaboration offering AI-powered business applications.

By Sean Mitchell • 3 min read • Thu, 30th Nov 2023
The significance of the client portal for creating a dynamic legal firm
Digital Transformation

The significance of the client portal for creating a dynamic legal firm

Legal firms are increasingly turning towards client portals as a powerful tool to streamline their operations and enhance client interactions.

By Stephen Butler • 4 min read • Mon, 27th Nov 2023

Stories from Other Regions

Case management stories

Lucinity launches AI copilot plug-in at Money2020 Europe
Customer Relationship Management

Lucinity launches AI copilot plug-in at Money2020 Europe

Lucinity unveils an advanced AI copilot plug-in at Money2020 Europe, promising instant ROI and up to 90% productivity boosts for financial institutions.

By Sean Mitchell • 3 min read • Mon, 10th Jun 2024
Optimation reaches the NZ Hi-Tech Awards 2024 finals
Optimation

Optimation reaches the NZ Hi-Tech Awards 2024 finals

Optimation, a tech solutions provider, is a finalist in the NZ Hi-Tech Awards 2024 for their pioneering product, Optimation Connect.

By Tom Raynel • 3 min read • Wed, 17th Apr 2024