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Queensland harnesses Optimation Connect for justice rehabilitation
Online services

Queensland harnesses Optimation Connect for justice rehabilitation

Queensland Corrective Services pioneers a digital revolution in justice rehabilitation by introducing Optimation Connect, a biometric-enabled system aimed at inclusive and accessible case management.

By Kaleah Salmon • 3 min read • Thu, 18th Apr 2024

Global Stories

Case management stories

Ripjar study shows GenAI set to reshape AML compliance
Risk & Compliance

Ripjar study shows GenAI set to reshape AML compliance

A Ripjar study reveals over 60% of compliance teams expect Generative AI to revolutionise Anti-Money Laundering processes within two years.

By Shannon Williams • 3 min read • Tue, 3rd Dec 2024
Dave Schneider joins Logpoint as VP of marketing
Security Information and Event Management

Dave Schneider joins Logpoint as VP of marketing

Logpoint has appointed Dave Schneider as Vice President of Marketing, tasked with enhancing the company's global strategy and driving growth.

By Imee Dequito • 3 min read • Fri, 22nd Nov 2024
Logpoint & G'Secure Labs forge cybersecurity partnership
Security Information and Event Management

Logpoint & G'Secure Labs forge cybersecurity partnership

Logpoint and G'Secure Labs partner to boost cybersecurity, addressing talent shortages, regulatory demands, and rising cyber threats with enhanced SOCaaS offerings.

By Melania Watson • 3 min read • Wed, 11th Sep 2024
Salesforce introduces integrated upgrade with Salesforce Foundations
Customer Experience

Salesforce introduces integrated upgrade with Salesforce Foundations

Salesforce launches Salesforce Foundations, a major upgrade integrating Sales, Service, Marketing, Commerce, and Data Cloud features at no added cost, enhancing user experience.

By Catherine Knowles • 3 min read • Fri, 6th Sep 2024
Newgen Software earns spot in Gartner guide for grant management solutions
Health Technologies

Newgen Software earns spot in Gartner guide for grant management solutions

Newgen Software has been recognised in Gartner's guide as a key player in grant management solutions for state and local Governments, marking a major achievement.

By Kaleah Salmon • 2 min read • Wed, 26th Jun 2024
Logpoint appoints Hemmingsen as SVP of people & culture
Security Information and Event Management

Logpoint appoints Hemmingsen as SVP of people & culture

Logpoint appoints Gitte Hemmingsen as SVP of People and Culture, aiming to boost workforce engagement and attract top cybersecurity talent under new CEO Mikkel Drucker.

By Sean Mitchell • 3 min read • Tue, 25th Jun 2024
Appian introduces AI-facilitated case management studio for businesses
Customer Experience

Appian introduces AI-facilitated case management studio for businesses

Appian's new AI-facilitated Model Case Management Studio, aimed at streamlining business workflows, is immediately available, promising a bespoke case management solution in just six weeks.

By Sean Mitchell • 2 min read • Wed, 6th Mar 2024
Absoft integrates Salesforce Service Cloud in service delivery upgrade
Data Analytics

Absoft integrates Salesforce Service Cloud in service delivery upgrade

Absoft, a UK-based SAP firm, heightens customer experience by integrating Salesforce Service Cloud into its service delivery operations, optimising operations and modernising client services.

By Kaleah Salmon • 3 min read • Wed, 21st Feb 2024
Looking ahead: The great marketing technology transition
Unified Communications

Looking ahead: The great marketing technology transition

Rising consumer expectations and digitisation push businesses to upgrade legacy systems for advanced, cloud-based platforms for improved customer engagement and long-term growth.

By Alex Covin • 4 min read • Fri, 9th Feb 2024
Sean Muirhead named Chief Product Officer at Logpoint
Firewalls

Sean Muirhead named Chief Product Officer at Logpoint

Cybersecurity veteran, Sean Muirhead, joins London-based powerbrand, Logpoint, as CPO, bringing his broad industry and product development expertise to strengthen Logpoint's product strategy and market initiatives.

By Sean Mitchell • 2 min read • Wed, 7th Feb 2024
Logpoint enhances Converged SIEM for optimised threat detection
Semiconductors

Logpoint enhances Converged SIEM for optimised threat detection

Cybersecurity firm Logpoint bolsters the functionality of its Converged SIEM platform to optimise threat detection and case management.

By Tom Raynel • 3 min read • Wed, 31st Jan 2024
Emplifi recognised as significant vendor in Forrester's Social Suite Landscape
Customer Experience

Emplifi recognised as significant vendor in Forrester's Social Suite Landscape

Customer engagement platform, Emplifi, has been recognised as a noteworthy vendor in Forrester's Q4 2023 Social Suite Landscape, reflecting the rising importance of social suite solutions.

By Catherine Knowles • 3 min read • Wed, 3rd Jan 2024

Stories from Other Regions

Case management stories

Logpoint acquires Muninn to bolster AI-driven cybersecurity
Security Information and Event Management

Logpoint acquires Muninn to bolster AI-driven cybersecurity

Logpoint has acquired Muninn to bolster its cybersecurity suite, integrating AI-driven NDR capabilities into its SIEM platform to enhance threat detection and response.

By Sean Mitchell • 3 min read • Wed, 2nd Oct 2024
Logpoint appoints Søren Grubov as SVP of Engineering
Data Protection

Logpoint appoints Søren Grubov as SVP of Engineering

Logpoint appoints Søren Grubov as SVP of Engineering to enhance tech portfolio and expand European market reach, reinforcing its cybersecurity mission.

By Imee Dequito • 3 min read • Wed, 25th Sep 2024
Lucinity launches AI copilot plug-in at Money2020 Europe
Customer Relationship Management

Lucinity launches AI copilot plug-in at Money2020 Europe

Lucinity unveils an advanced AI copilot plug-in at Money2020 Europe, promising instant ROI and up to 90% productivity boosts for financial institutions.

By Sean Mitchell • 3 min read • Mon, 10th Jun 2024
Optimation reaches the NZ Hi-Tech Awards 2024 finals
Optimation

Optimation reaches the NZ Hi-Tech Awards 2024 finals

Optimation, a tech solutions provider, is a finalist in the NZ Hi-Tech Awards 2024 for their pioneering product, Optimation Connect.

By Tom Raynel • 3 min read • Wed, 17th Apr 2024