Online shopping stories - Page 5
Black Friday peak as AI fuels longer online shopping wave
Sat, 10th Jan 2026
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cx
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martech
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commerce systems
Black Friday still delivered the peak online surge, but AI-driven search stretched shopping demand across a longer November window.
Forter unveils AI copilot to tackle surging fraud risk
Fri, 9th Jan 2026
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data analytics
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digital transformation
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fintech
Forter launches Prism AI copilot and fresh benchmarks as agentic activity soars 2,107% and automated fraud attempts jump 202%.
Study finds value for money eclipses speed & price
Thu, 8th Jan 2026
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cx
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martech
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commerce systems
Value for money drives online customer sentiment three times more than price, delivery speed or product quality, a study of reviews finds.
US holiday online sales hit record on mobiles & AI
Thu, 8th Jan 2026
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gaming
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wearables
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data analytics
US holiday online sales hit a record USD $257.8 billion as shoppers shifted to mobiles, Buy Now Pay Later and generative AI search tools.
Black Friday fuels record December spike in returns
Wed, 7th Jan 2026
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martech
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supply chain
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omnichannel
Black Friday splurge triggers record December returns surge as ReBound warns rapid send-backs are straining retailers' peak operations.
Perforce CTO forecasts rise of context & agentic AI
Tue, 6th Jan 2026
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robots
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devops
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digital transformation
Perforce CTO Rod Cope predicts context and agentic AI will transform coding, jobs and security as ambient systems quietly permeate daily life.
From click to delivery: How bad data breaks the eCommerce experience
Tue, 30th Dec 2025
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cx
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martech
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commerce systems
Bad data is quietly wrecking Asia's eCommerce, fuelling failed deliveries, higher costs and eroding customer trust from click to doorstep.
Australians turn Boxing Day focus to essentials, safety
Fri, 26th Dec 2025
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phishing
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email security
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bnpl
Australians are reshaping Boxing Day, prioritising essentials, thrift and online safety over impulse spending amid cost-of-living strain.
AI, online growth drive 5% rise in Aussie Xmas spend
Tue, 23rd Dec 2025
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data protection
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surveillance
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digital transformation
AI tools and online deals help drive a 5% rise in Australian Christmas retail spending, with discount and department stores surging.
Social media drives Black Friday sales surge in UK
Thu, 18th Dec 2025
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digital transformation
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cx
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martech
Social media fuelled a Black Friday boom in the UK, as Rithum data showed global social sales soaring 152% and online spend up 27%.
Study finds value for money trumps price in eCommerce
Thu, 18th Dec 2025
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data analytics
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cx
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martech
Value for money, not low prices or rapid delivery, is the strongest driver of eCommerce satisfaction, Judge.me's study of reviews finds.
Akamai & Visa join forces to secure AI shopping
Thu, 18th Dec 2025
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digital transformation
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biometrics
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fintech
Akamai and Visa are teaming up to secure AI shopping agents, blending edge security with payment checks to tackle fraud in agentic commerce.
Black Friday returns surge threatens brands' profits
Wed, 17th Dec 2025
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uc
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cx
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martech
Record Black Friday online sales risk hollowing out profits as soaring returns, refunds and BNPL queries squeeze retailers' margins.
Verified email logos win trust in Boxing Day sales
Wed, 17th Dec 2025
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cx
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phishing
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martech
Verified brand logos in emails are boosting Australians' trust and clicks in Boxing Day sales, as AI-driven phishing threats intensify.
Retailers hit by 'Christmas Returns Hangover' surge
Wed, 17th Dec 2025
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uc
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data analytics
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cx
Retailers brace for a “Christmas Returns Hangover” as eDesk reports a 45% spike in return requests from 26 December, denting profits.
Understanding the holiday shopper: A retailer's guide to winning the season
Tue, 16th Dec 2025
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cx
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martech
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partner programmes
Australian holiday shoppers are spending strategically, forcing retailers to sharpen promotions, personalise offers and boost in-store experience.
Reolink unveils Boxing Day deals on 4K security kit
Tue, 16th Dec 2025
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iot security
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iot
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smart home
Reolink launches Australian Boxing Day sale with up to 48% off 4K home security kits, led by the Go Ultra solar 4G camera bundle.
What holiday trading strength means for modern retail cyber readiness
Mon, 15th Dec 2025
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data protection
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cx
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phishing
Cyber Weekend spending of AUD $6.8 billion shows retail's strength, but AI-powered scams mean cyber readiness is now a peak-season necessity.
AI reshapes supply chains as disruption becomes the norm
Fri, 12th Dec 2025
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ransomware
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data analytics
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digital transformation
AI takes centre stage in logistics as Infios predicts 2026 supply chains built for constant disruption, resilience and human‑machine teamwork.
Driving the future of Australia's fleet management in 2026 and beyond
Fri, 12th Dec 2025
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saas
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data analytics
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digital transformation
AI, safety tech and sustainability are set to reshape Australia's fleets by 2026, as managers race to integrate data and retain drivers.