Online shopping stories - Page 3
Criteo becomes first adtech partner for ChatGPT ads
Last month
#
cx
#
martech
#
personalisation
Criteo joins OpenAI's ChatGPT ad pilot as first adtech partner, testing conversational commerce ads across ChatGPT Free and Go in the US.
Shoppers ditch Australian brands over poor site search
Last month
#
digital transformation
#
cx
#
martech
Shoddy search tools are driving Australians from favourite online retailers, with 72% abandoning brands and many paying rivals more.
Poor website search drives Australian shoppers away
Last month
#
devops
#
digital transformation
#
cx
Australian shoppers are deserting online retailers over clunky site search, with many paying more elsewhere for AI‑style, natural language results.
Courier boom makes transport Australia's top new trade
Last month
#
manufacturing
#
supply chain
#
hybrid & remote work
Courier and home-delivery firms have powered transport to become Australia's fastest-growing new business sector over the past decade.
Ecommpay issues free guide to combat rising eCommerce fraud
Thu, 26th Feb 2026
#
mfa
#
fintech
#
cx
Ecommpay launches a free fraud guide for online retailers as UK payment fraud hits GBP £1.17 billion and AI-driven scams rapidly escalate.
Mobile app installs & sessions keep climbing in 2025
Tue, 24th Feb 2026
#
gaming
#
data analytics
#
digital transformation
Global mobile app installs jumped 10% in 2025 as sessions rose 7%, fuelled by surging finance and eCommerce usage in APAC and beyond.
Retailers face USD $796bn in losses from returns, shrink
Sat, 21st Feb 2026
#
data analytics
#
digital transformation
#
cx
Retailers risk USD $796bn in losses from returns and shrink in 2025, with omnichannel gaps fuelling preventable fraud and abuse.
Fashion & electronics lead global eCommerce price swings
Sat, 21st Feb 2026
#
data analytics
#
e-commerce
#
amazon
Fashion and electronics see the sharpest online price swings, as Decodo data shows retailers repricing items every few hours worldwide.
Fake Olympics shop ads on Meta target fans' wallets
Wed, 18th Feb 2026
#
phishing
#
martech
#
physical security
Fake Olympics shop ads on Meta push fans to cloned sites mimicking Milano Cortina 2026 store to steal card and personal details.
Consumers embrace AI as daily assistant & companion
Fri, 13th Feb 2026
#
data protection
#
genai
#
data privacy
More consumers now treat generative AI as an everyday aide and even a companion, using it for routine decisions despite trust concerns.
Wesfarmers partners Google Cloud to expand AI in retail
Fri, 13th Feb 2026
#
digital transformation
#
cx
#
martech
Wesfarmers has struck a multi-year deal with Google Cloud to deploy agentic AI across Kmart, Officeworks, Priceline and OnePass stores.
Retailers cut Valentine's discounts as browsing rises
Thu, 12th Feb 2026
#
martech
#
commerce systems
#
personalisation
Online Valentine's discounts shrink as shoppers browse earlier, research more and spread spending beyond traditional romantic gifts.
Experts warn of rising Valentine's Day cyber scams
Thu, 12th Feb 2026
#
mfa
#
phishing
#
physical security
Cyber experts warn Valentine's Day brings a surge in romance and shopping scams, urging users to be wary of links, apps and payment requests.
30Acres set to rebuild Zulu & Zephyr's global Shopify site
Thu, 12th Feb 2026
#
digital transformation
#
cx
#
martech
Creative agency 30Acres will rebuild Zulu & Zephyr's global eCommerce platform on Shopify 2.0, with a new site launching in Q2 2026.
Global eCommerce giants squeeze Australia's marketplaces
Thu, 12th Feb 2026
#
digital entertainment
#
supply chain
#
google
Amazon, Temu and Shein tighten their grip on Australian eCommerce as local marketplaces retreat and shoppers chase speed and social.
Visa survey shows trust gap on AI at online checkout
Wed, 11th Feb 2026
#
data protection
#
fintech
#
cx
Visa survey finds most Asia Pacific shoppers use AI to browse, but many still distrust it with payment details at online checkout.
Sortd surges with AUD $8m holiday sales & 96% user lift
Mon, 9th Feb 2026
#
cx
#
martech
#
personalisation
Wishlist app Sortd rides holiday boom with AUD $8m in sales, 96% user growth and revenue up more than 600% across peak Q4 trading.
Criteo unveils data-driven AI commerce recommendation
Fri, 6th Feb 2026
#
martech
#
commerce systems
#
personalisation
Criteo launches an AI-powered commerce service that plugs into shopping assistants, promising more relevant product picks from real purchase data.
Digital gift cards reshape Lunar New Year in Australia
Fri, 6th Feb 2026
#
digital transformation
#
crypto
#
fintech
Cost-of-living pressures are pushing Australians to swap traditional red envelopes for digital gift cards this Lunar New Year.
Amazon threat pushes Australian retailers to speed up
Wed, 4th Feb 2026
#
digital transformation
#
cx
#
martech
Amazon, Temu and Shein are forcing Australian retailers to speed up delivery, fix fulfilment bottlenecks and rethink toughened returns.