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Online shopping Stories - Page 3

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Online shopping stories

AI shopping agents reshape retail buying & checkout
Digital Transformation

AI shopping agents reshape retail buying & checkout

Retailers face a new fight for visibility as AI agents increasingly decide which products get bought and checked out for customers.

By Karen Joy Bacudo • 4 min read • Last month
Amazon, Meta & Microsoft join UCP technical council
Customer Experience

Amazon, Meta & Microsoft join UCP technical council

Control of AI-led shopping standards is widening as five more firms join the Universal Commerce Protocol body, doubling its council to 10.

By Karen Joy Bacudo • 4 min read • Last month
Markable launches free creator tier as social commerce grows
Customer Experience

Markable launches free creator tier as social commerce grows

Wider access to affiliate tools could help smaller creators cash in as US social commerce heads towards USD $100 billion next year.

By Sofiah Nichole Salivio • 3 min read • Last month
Click to Pay lifts Ecommpay approval rates to 75.18%
Data Analytics

Click to Pay lifts Ecommpay approval rates to 75.18%

The payment option is generating more completed sales, with approval rates for online guest checkouts rising to 75.18% in April 2026.

By Sofiah Nichole Salivio • 3 min read • Last month
Everywhen issues six checks to spot unsafe websites
Malware

Everywhen issues six checks to spot unsafe websites

Businesses and shoppers are being urged to spot fake sites before clicking, as phishing pages and scam shops fuel rising fraud losses.

By Joseph Gabriel Lagonsin • 3 min read • Last month
Accessiway launches accessibility platform as EU rules bite
DevOps

Accessiway launches accessibility platform as EU rules bite

Businesses selling into the EU face tighter accessibility scrutiny, with Accessiway targeting retailers and other firms using a new monitoring platform.

By Mark Tarre • 4 min read • Last month
MiQ says marketing funnel no longer matches consumers
Customer Experience

MiQ says marketing funnel no longer matches consumers

Consumers now switch between screens and shopping modes so quickly that MiQ says advertisers are misreading how purchases really happen.

By Shannon Williams • 4 min read • Last month

Stories from Other Regions

Online shopping stories

Pine Labs acquires Shopflo to boost online checkout
Software-as-a-Service

Pine Labs acquires Shopflo to boost online checkout

The deal expands Pine Labs' online offer as checkout friction continues to hurt merchant conversion rates across India's eCommerce market.

By Karen Joy Bacudo • 4 min read • Last month
Ulta Beauty adds Google AI shopping tools for customers
Digital Transformation

Ulta Beauty adds Google AI shopping tools for customers

Shoppers can now buy eligible beauty products in Google’s AI tools, as Ulta pushes discovery and checkout into conversational search.

By Mark Tarre • 4 min read • Last month
Macy's launches AI shopping assistant on website & app
DevOps

Macy's launches AI shopping assistant on website & app

Shoppers can now get tailored product advice online as the retailer’s new tool expands from beta to all users after brisk testing.

By Mark Tarre • 4 min read • Last month
Parcelhero says High Street closures beat 2030 forecast
Fintech

Parcelhero says High Street closures beat 2030 forecast

UK town centres have lost 122,682 stores since 2016, outstripping Parcelhero's 2030 closure forecast and deepening pressure on the High Street.

By Mark Tarre • 6 min read • Last month
Nestlé & Lazada trial AI shopping tools in Southeast Asia
Customer Experience

Nestlé & Lazada trial AI shopping tools in Southeast Asia

Shoppers in three Southeast Asian markets will get AI product help and photo-based prompts as Nestlé and Lazada test conversational buying tools.

By Mark Tarre • 3 min read • Last month
Adobe says AI retail traffic surges as readability lags
Data Analytics

Adobe says AI retail traffic surges as readability lags

Shoppers using AI tools are increasingly valuable to retailers, even as Adobe finds product pages still lag in machine readability.

By Sean Mitchell • 4 min read • Last month
TD adds Google virtual card numbers for Canadian shoppers
Data Protection

TD adds Google virtual card numbers for Canadian shoppers

Canadian shoppers can now use tokenised Visa details at checkout in Chrome and Android, reducing card exposure to merchants.

By Karen Joy Bacudo • 4 min read • Last month
Ultra-fast delivery promises linked to more UK delays
Customer Experience

Ultra-fast delivery promises linked to more UK delays

Retailers chasing rapid checkout promises are seeing more failed drops, as most UK shoppers prefer dependable two-to-four-day delivery windows.

By Sofiah Nichole Salivio • 3 min read • Last month
Why retailers need real-time visibility to handle demand surges
Data Protection

Why retailers need real-time visibility to handle demand surges

Delayed stock updates and failing devices can quickly turn busy promotions into longer queues and frustrated shoppers.

By Mikhail Ishkhanov • 6 min read • Last month
Retailers urged to clean address data for faster deliveries
Customer Experience

Retailers urged to clean address data for faster deliveries

Poor address records are driving misdeliveries, extra fuel use and customer churn, costing retailers GBP £11.60 a parcel on average.

By Barley Laing • 5 min read • Last month
AEON360 teams with Google Cloud on AI shopping push
Digital Transformation

AEON360 teams with Google Cloud on AI shopping push

Shoppers in Malaysia will gain a single AI-led journey across AEON services as the retailer starts linking buying, payments and rewards with Google Cloud.

By Sofiah Nichole Salivio • 4 min read • Last month