Customers would rather shop online than instore since lockdowns - Research shows
Nuance Communications finds respondents would prefer to use apps or websites for shopping and banking over going into a physical shop or branch.
Microsoft spends $19.7b to acquire AI software firm Nuance
The acquisition enables Microsoft to capitalise on Nuance’s ‘decades’ of experience in both enterprise artificial intelligence (AI) and healthcare.
Bank Australia rolls out voice biometrics designed by Nuance
After a successful test rollout at the end of 2020, the bank is now offering voice-based biometric protection to all customers.
Nuance revamps AI authentication to protect seniors from fraud
Nuance enhances Gatekeeper to shield seniors from fraud, prioritising their calls with voice detection AI.
Nuance utilises AI to solve contact centre woes
COVID-19 surge overhauls industry, Nuance AI ends hold times, transforms customer service.
Nuance announces updates to biometric fraud detection offering
Nuance updates Gatekeeper, boosting fraud detection with cutting-edge biometric tech for enterprises.
Nuance releases med-tech speech recognition in Aus
Nuance is launching its speech recognition platform Dragon Medical One in Australia, saving clinicians time on updating records and documentation.
You only get one chance to make a first impression
Regardless of where you come from one thing is for certain, businesses only get one chance to make a first impression.
Avaya and Nuance to deliver an AI-enhanced customer experience
Avaya integrates conversational interfaces into its contact center solutions, improving self-service automation capabilities and customer experience.
Nuance biometrics fight back against fraud
Nuance Communications has crunched the numbers and discovered that it has prevented more than US$1 billion worth of fraud from being passed on to users of its Nuance Security Suite.
Nuance aims to reinvent agent AI for the contact centre
Nuance Communications announced a new technology bundle that supposedly helps enterprises with Agent AI.
Why voice biometrics will end the password era
Voice biometrics is a tried and tested security measure that more and more organisations are putting in place as more consumers ask for it.
Avaya announces A.I.Connect initiative to boost AI technologies for enterprise communications
The company-led initiative brings together vendors and options to deliver AI capabilities into the contact centre and unified communication industry.
Datacom recognised for implementation of IP Australia's intelligent assistant, Alex
Datacom’s intelligent assistant ‘Alexa’ has scooped an award at the 4th Annual Intelligent Assistant Awards in San Francisco this week.
Nuance announces strategic partnership with Lexmark for NZ
Nuance has formed a strategic partnership with Lexmark to provide document imaging solutions in New Zealand and worldwide.
Nuance adds deep learning to enterprise speech recognition offerings
Nuance’s enterprise speech recognition solutions just got a little smarter with the addition of a next-gen speech engine, leveraging deep learning.
ANZ Bank to roll out voice biometrics for high value transactions
From mid-2017, ANZ customers will be able to use their voice to transfer more than $1000 through ANZ’s mobile apps.
5 steps to managing printing within businesses and reducing cost
Printing can be an expensive exercise - fortunately, there are a number of opportunities to reduce the costs, in some cases dramatically.
Nuance brings speech recognition software to New Zealand
Nuance Communications recently announced Dragon Legal New Zealand, an enterprise-ready speech recognition software targeted at legal professionals.
Nuance ramps up Aussie distribution with Dicker Data
'Exponential' growth prompts Nuance Communications Australia to sign Dicker Data as a distributor for the Australian market.
Nuance nails down new Channel Program for 2014...
Nuance Communications will ramp up their channel efforts in 2014, spearheaded by a new Channel Program roll-out.
Four in a row as Nuance claims global software award
Nuance Communications ranked number one in global document capture software market share, for the fourth consecutive year...
Review: Nuance PDF Converter Professional 8
Nuance PDF Converter Professional 8 is a well-known alternative to Adobe’s PDF offering.
Review: Nuance Dragon NaturallySpeaking 12 Premium
Pitching itself as having 99% accuracy out of the box, Nuance’s Dragon NaturallySpeaking 12 claims to perform reasonably well if training is completed and the appropriate corrections are made.