Nuance stories

Nuance Communications finds respondents would prefer to use apps or websites for shopping and banking over going into a physical shop or branch.

The acquisition enables Microsoft to capitalise on Nuance’s ‘decades’ of experience in both enterprise artificial intelligence (AI) and healthcare.

After a successful test rollout at the end of 2020, the bank is now offering voice-based biometric protection to all customers.

Nuance enhances Gatekeeper to shield seniors from fraud, prioritising their calls with voice detection AI.

COVID-19 surge overhauls industry, Nuance AI ends hold times, transforms customer service.

Nuance updates Gatekeeper, boosting fraud detection with cutting-edge biometric tech for enterprises.

Nuance is launching its speech recognition platform Dragon Medical One in Australia, saving clinicians time on updating records and documentation.

Regardless of where you come from one thing is for certain, businesses only get one chance to make a first impression.

Avaya integrates conversational interfaces into its contact center solutions, improving self-service automation capabilities and customer experience.

Nuance Communications has crunched the numbers and discovered that it has prevented more than US$1 billion worth of fraud from being passed on to users of its Nuance Security Suite.

Nuance Communications announced a new technology bundle that supposedly helps enterprises with Agent AI.

Voice biometrics is a tried and tested security measure that more and more organisations are putting in place as more consumers ask for it.

The company-led initiative brings together vendors and options to deliver AI capabilities into the contact centre and unified communication industry.

Datacom’s intelligent assistant ‘Alexa’ has scooped an award at the 4th Annual Intelligent Assistant Awards in San Francisco this week.

Nuance has formed a strategic partnership with Lexmark to provide document imaging solutions in New Zealand and worldwide.

Nuance’s enterprise speech recognition solutions just got a little smarter with the addition of a next-gen speech engine, leveraging deep learning.

From mid-2017, ANZ customers will be able to use their voice to transfer more than $1000 through ANZ’s mobile apps.

Printing can be an expensive exercise - fortunately, there are a number of opportunities to reduce the costs, in some cases dramatically.

​Nuance Communications recently announced Dragon Legal New Zealand, an enterprise-ready speech recognition software targeted at legal professionals.

'Exponential' growth prompts Nuance Communications Australia to sign Dicker Data as a distributor for the Australian market.

Nuance Communications will ramp up their channel efforts in 2014, spearheaded by a new Channel Program roll-out.

Nuance Communications ranked number one in global document capture software market share, for the fourth consecutive year...

Nuance PDF Converter Professional 8 is a well-known alternative to Adobe’s PDF offering.

Pitching itself as having 99% accuracy out of the box, Nuance’s Dragon NaturallySpeaking 12 claims to perform reasonably well if training is completed and the appropriate corrections are made.