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ITOM Stories - Page 3

Australian Stories

ITOM stories

eG Innovations appoints Jon Hatchuel to lead Australia
Virtualisation

eG Innovations appoints Jon Hatchuel to lead Australia

eG Innovations names Jon Hatchuel as its first Australia country manager, targeting growth in digital workspace monitoring and observability.

By Mark Tarre • 3 min read • Wed, 18th Feb 2026
Dynatrace enhances multi-cloud automation & visibility
Virtualisation

Dynatrace enhances multi-cloud automation & visibility

Dynatrace extends automation and observability tools across AWS, Azure and Google Cloud to simplify complex multi-cloud operations.

By Mark Tarre • 4 min read • Mon, 2nd Feb 2026

Global Stories

ITOM stories

Fenix24 launches Argos99 as standalone resilience software
Software-as-a-Service

Fenix24 launches Argos99 as standalone resilience software

It aims to cut ransomware downtime by giving organisations a live map of assets and dependencies drawn from more than 60 data sources.

By Sean Mitchell • 3 min read • Sat, 28th Mar 2026
ControlMonkey adds observability recovery for cloud tools
Software-as-a-Service

ControlMonkey adds observability recovery for cloud tools

The update could help teams restore dashboards and alerts after outages, reducing the risk of losing visibility when systems fail.

By Catherine Knowles • 4 min read • Thu, 26th Mar 2026
New Relic named IDC MarketScape AIOps leader again
DevOps

New Relic named IDC MarketScape AIOps leader again

New Relic secures a third consecutive Leader ranking in IDC's Worldwide AIOps 2026 assessment, highlighting its AI-led observability tools.

By Sean Mitchell • 4 min read • Wed, 25th Mar 2026
Support Fusion raises AUD $1 million, expands to US & UK
Software-as-a-Service

Support Fusion raises AUD $1 million, expands to US & UK

Support Fusion raises AUD $1 million pre-seed to grow US and UK presence and scale AI-led integrations for co-managed enterprise IT.

By Sofiah Nichole Salivio • 4 min read • Tue, 24th Mar 2026
Tanium study says Autonomous IT yields USD $20.1 million
Endpoint Protection

Tanium study says Autonomous IT yields USD $20.1 million

Forrester study finds Tanium's Autonomous IT can deliver a 235% ROI and USD $20.1 million in three-year benefits with sub-six-month payback.

By Joseph Gabriel Lagonsin • 3 min read • Fri, 20th Mar 2026
Datadog unveils MCP Server for governed AI observability
DevOps

Datadog unveils MCP Server for governed AI observability

Datadog launches an MCP Server to give AI agents governed, real-time access to observability data across live development and operations.

By Joseph Gabriel Lagonsin • 4 min read • Tue, 10th Mar 2026
Komodor triples ARR as AI reshapes SRE & cloud spend
Virtualisation

Komodor triples ARR as AI reshapes SRE & cloud spend

Komodor triples ARR and doubles Fortune 500 reach as AI-fuelled SRE, automation and cloud cost pressure reshape reliability operations.

By Kaleah Salmon • 4 min read • Fri, 27th Feb 2026
Datadog opens DASH 2026, spotlighting AI in production
DevOps

Datadog opens DASH 2026, spotlighting AI in production

Datadog opens registration for DASH 2026 in New York, putting AI-in-production observability, security and reliability centre stage.

By Joseph Gabriel Lagonsin • 3 min read • Thu, 19th Feb 2026
ManageEngine boosts Site24x7 with causal, agentic AI
Hybrid Cloud

ManageEngine boosts Site24x7 with causal, agentic AI

ManageEngine adds causal intelligence and AI agents to Site24x7, promising faster incident triage and automated remediation for hybrid IT ops.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 18th Feb 2026
Exclusive, Extreme deepen UK & Ireland networking ties
Firewalls

Exclusive, Extreme deepen UK & Ireland networking ties

Exclusive Networks deepens its UK and Ireland portfolio by adding Extreme's AI-driven cloud networking platform to its cybersecurity-focused line-up.

By Catherine Knowles • 4 min read • Sun, 15th Feb 2026
Expereo enhances expereoOne with digital case tool
Network Infrastructure

Expereo enhances expereoOne with digital case tool

Expereo adds shared Digital Case Management to expereoOne, giving enterprises a single, transparent case timeline across global networks.

By Sofiah Nichole Salivio • 3 min read • Wed, 11th Feb 2026
Entuity V23.0 boosts remote monitoring with agents
Network Infrastructure

Entuity V23.0 boosts remote monitoring with agents

Entuity V23.0 debuts lightweight remote agents and streaming telemetry to extend secure monitoring across remote, distributed IT estates.

By Karen Joy Bacudo • 3 min read • Tue, 10th Feb 2026
Governance gaps stall Microsoft automation at scale
Digital Transformation

Governance gaps stall Microsoft automation at scale

Governance gaps and tool sprawl are stalling Microsoft automation at scale, with most large IT teams lacking control, visibility and integration.

By Shannon Williams • 4 min read • Mon, 9th Feb 2026
NeuBird AI names Venkat Ramakrishnan president & COO
Storage

NeuBird AI names Venkat Ramakrishnan president & COO

NeuBird AI appoints Venkat Ramakrishnan president and COO to scale its agentic AI SRE platform and expand global commercial operations.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 5th Feb 2026

Stories from Other Regions

ITOM stories

eG Innovations names Joanne Bowey to lead New Zealand
Hybrid Cloud

eG Innovations names Joanne Bowey to lead New Zealand

eG Innovations launches in New Zealand, appointing veteran cloud executive Joanne Bowey to drive growth in digital experience monitoring.

By Mark Tarre • 3 min read • Mon, 23rd Feb 2026