SecurityBrief Australia - Technology news for CISOs & cybersecurity decision-makers
Australia

Global Stories

IT service management (ITSM) stories

DXC launches OASIS for AI-era managed services oversight
Digital Transformation

DXC launches OASIS for AI-era managed services oversight

DXC unveils OASIS, a managed services model that uses AI agents and human oversight to give enterprises real-time control across legacy IT estates.

By Mark Tarre • 5 min read • Last week
Ntt Data launches AI agent for multivendor IT estates
Hybrid Cloud

Ntt Data launches AI agent for multivendor IT estates

NTT DATA launches Software Defined Infrastructure Services Agent to help enterprises manage multivendor IT estates with natural language prompts.

By Sofiah Nichole Salivio • 4 min read • Last week
TeamViewer adds AI scripting to Tia for IT support
Human Capital Management

TeamViewer adds AI scripting to Tia for IT support

TeamViewer rolls out AI scripting for Tia support agent, turning resolved IT tickets into reviewable automations for managed devices.

By Joseph Gabriel Lagonsin • 3 min read • Last week
Turning security into a story: How managed service providers use reporting to drive retention and revenue
Firewalls

Turning security into a story: How managed service providers use reporting to drive retention and revenue

Managed service providers can boost renewals and upsell revenue by turning hidden security work into clear, customer-ready reports that prove value.

By Scott Jenkins • 5 min read • Last month
ServiceNow & Google Cloud widen AI agent partnership
Data Analytics

ServiceNow & Google Cloud widen AI agent partnership

ServiceNow and Google Cloud deepen AI tie-up as quarterly subscription revenue rises 19% and guidance is lifted after strong contract wins.

By Sean Mitchell • 4 min read • Last month
IP Fabric launches MCP server for network operations
Firewalls

IP Fabric launches MCP server for network operations

IP Fabric unveils a governed MCP server for network operations, aiming to let enterprises use AI safely for troubleshooting, compliance and change planning.

By Catherine Knowles • 4 min read • Last month
Infosys expands Google Cloud tie-up for agentic AI
Data Analytics

Infosys expands Google Cloud tie-up for agentic AI

Infosys and Google Cloud widen partnership to package agentic AI tools for major industries, while training 100,000 staff on Gemini Enterprise.

By Sean Mitchell • 4 min read • Last month
Google Cloud expands Gemini Enterprise into AI agent hub
DevOps

Google Cloud expands Gemini Enterprise into AI agent hub

Google Cloud turns Gemini Enterprise into a single control point for developers and staff as it adds governance, no-code building and partner agents.

By Sean Mitchell • 4 min read • Last month
ServiceNow completes USD $7.75 billion Armis acquisition
Firewalls

ServiceNow completes USD $7.75 billion Armis acquisition

ServiceNow bolsters cyber security push with Armis buyout, adding real-time asset visibility and deepening its platform after Veza.

By Catherine Knowles • 5 min read • Last month
Cork Cyber adds automated mapping to Vantage platform
Digital Transformation

Cork Cyber adds automated mapping to Vantage platform

Cork Cyber boosts Cork Vantage for MSPs with automated mapping, cutting manual work and improving asset accuracy across client, device and inbox records.

By Mark Tarre • 4 min read • Last month
Splashtop launches unified IT platform for endpoints
Endpoint Protection

Splashtop launches unified IT platform for endpoints

Splashtop bets on AI-assisted patching and security alerts in a single console as it targets lean IT teams and MSPs with a new endpoint platform.

By Joseph Gabriel Lagonsin • 4 min read • Last month
AI shifts IT roles towards orchestration, SolarWinds says
Hybrid Cloud

AI shifts IT roles towards orchestration, SolarWinds says

SolarWinds research finds AI is pushing IT staff into more strategic oversight, as governance and trust become key to using new tools effectively.

By Sofiah Nichole Salivio • 4 min read • Last month
WatchGuard & HaloPSA integrate security tools for MSPs
Firewalls

WatchGuard & HaloPSA integrate security tools for MSPs

WatchGuard and HaloPSA deepen ties to let managed service providers handle security alerts, licensing and billing from one workflow.

By Mark Tarre • 3 min read • Last month
N-able launches MCP server and N-zo AI for UEM ops
Digital Transformation

N-able launches MCP server and N-zo AI for UEM ops

N-able adds an MCP server and in-product assistant for N-central and N-sight, aiming to bring real-time AI action to managed IT operations.

By Sean Mitchell • 4 min read • Last month
Qlik partners ServiceNow to embed analytics in workflows
Data Analytics

Qlik partners ServiceNow to embed analytics in workflows

Qlik and ServiceNow team up to pipe governed analytics and metadata into workflows, aiming to sharpen AI agents' decisions across enterprise systems.

By Sean Mitchell • 4 min read • Last month
OpenText brings AI tools to AWS European Sovereign Cloud
Data Protection

OpenText brings AI tools to AWS European Sovereign Cloud

OpenText will put content, security and service management tools on AWS's European Sovereign Cloud, targeting EU customers with strict data rules.

By Sean Mitchell • 4 min read • Last month
Freshworks names Vahalia to lead global partner push
Software-as-a-Service

Freshworks names Vahalia to lead global partner push

Freshworks appoints Kuntal Vahalia as Senior Vice President, Global Channels and Alliances, as it deepens partner ties to win more enterprise business.

By Sofiah Nichole Salivio • 4 min read • Last month

Stories from Other Regions

IT service management (ITSM) stories

ControlUp tops USD $100 million ARR & becomes unicorn
Digital Transformation

ControlUp tops USD $100 million ARR & becomes unicorn

ControlUp crosses USD $100 million ARR as enterprise demand, channel growth and AI-driven endpoint management push the London firm into unicorn territory.

By Karen Joy Bacudo • 4 min read • Last month