Chatbots stories - Page 29
2018: When AI will humanise the workplace - HR Trends for Australasia
Thu, 29th Mar 2018
#
uc
#
martech
#
hcm
AI revolutionises HR, mirroring customer experience tactics to bolster Employee Experience amidst a talent war.
How Workplace By Facebook helped solve an avocado shortage
Thu, 29th Mar 2018
#
uc
#
martech
#
supply chain systems
Many employees in major industries like retail, farming, and transport seldom have their own PC or even a company email address, but they do all have.
Exclusive Interview: Oracle on AI and enterprise technology challenges
Thu, 22nd Mar 2018
#
uc
#
paas
#
martech
Siddhartha Agarwal discusses Oracle's approach to AI and a number of other pressing issues for the enterprise space.
A chatbot for network security management? It's a reality
Wed, 21st Mar 2018
#
uc
#
network infrastructure
#
sdn
In what may be an industry-first, a UK-based company has launched an intelligent chatbot especially designed for network security management tasks.
IDC forecast ‘exploding’ cognitive/AI opportunities in APeJ service market in 2018
Mon, 19th Mar 2018
#
uc
#
martech
#
ai
APeJ AI services market boom: IDC predicts 78% growth in spending, forecasting AI as key for competitive edge.
Kiwi non-profit launches AI KiwiSaver advisor
Fri, 16th Mar 2018
#
uc
#
martech
#
open source
Simplicity launches Artie, an AI chatbot to answer questions on its KiwiSaver and investment funds, as part of its robo-advice platform.
Exclusive interview: Lenovo’s Scott Tease talks AI, HPC and the power of data
Thu, 15th Mar 2018
#
datacentre infrastructure
#
uc
#
data analytics
Data is the most valuable asset to organizations, according to Lenovo's HPC and AI executive director, Scott Tease.
Callaghan Innovation awards R&D grant to AI startup
Wed, 7th Mar 2018
#
uc
#
martech
#
ai
New Zealand conversational AI startup Ambit secures the Callaghan Innovation R&D Growth Grant, enabling acceleration of its cutting-edge research.
Finding your bot’s voice in a world of conversational interfaces
Tue, 6th Mar 2018
#
uc
#
martech
#
ai
Bots must be helpful and speak naturally if brands are to limit consumer frustrations and generally succeed in their conversational strategies.
Interview: Unravelling the myths of chatbot security and identity theft in banking
Mon, 5th Mar 2018
#
uc
#
martech
#
physical security
Banks in Australia are embracing artificial intelligence chatbots for customer service, but face security risks.
Alibaba Cloud commits to EU with launch of 8 new products at MWC18
Wed, 28th Feb 2018
#
uc
#
data analytics
#
hyperscale
The Chinese giant announced the launch of the new products for Europe at MWC 18, stressing its commitment to the region for the future.
Daimler hires Soul Machines’ digital human for customer service
Wed, 28th Feb 2018
#
uc
#
crm
#
martech
Sarah combines artificial and emotional intelligence for a new experience which redefines the link between man and machine.
OVUM: Where are enterprises looking to really use AI?
Tue, 27th Feb 2018
#
uc
#
martech
#
ai
Artificial intelligence (AI) remains highly in vogue as a technology topic across the media and within the IT supplier landscape.
Kiwi AI company’s digital human being tested at UK bank
Thu, 22nd Feb 2018
#
uc
#
martech
#
ai
While NatWest will only deploy Soul Machines’ technology if it successfully completes a pilot, it could be used to help free up time human advisors.
Gartner says fertile ground for channel in CX tech
Thu, 22nd Feb 2018
#
uc
#
crm
#
cx
25% of organisations will use chatbots by 2020 and other predictions for CX tech by analysts at the Gartner Customer Experience Summit 2018 in Tokyo.
Jetstar take their AI assistant global with Facebook Messenger
Thu, 15th Feb 2018
#
uc
#
digital signage
#
martech
Jess engages in over 250,000 cross-channel conversations per month and has managed over nine million conversations with Jetstar customers.
Kiwibank Fintech Accelerator announces participants of latest cohort
Wed, 14th Feb 2018
#
uc
#
fintech
#
blockchain
Companies are using blockchain to manage payments, creating chatbots, helping freelancers fulfil their tax obligations, and much more.
Startup uses chatbot to simplify global digital marketing
Thu, 8th Feb 2018
#
uc
#
martech
#
ai
MemePR’s marketing platform uses artificial intelligence to connect working partners from all around the world with those in need of marketing service.
Full tech takeover not the answer for retail - analyst.
Wed, 7th Feb 2018
#
uc
#
crm
#
cx
A digital retail analyst says it is important to look at specific needs, rather than rushing into a completely digital solution.
Air NZ’s AI chatbot turns one
Mon, 5th Feb 2018
#
uc
#
martech
#
ai
Oscar was first introduced a year ago on the airline’s website to answer commonly asked flight, baggage, lounge and Airpoints queries.