Peak Insight appoints new hires after revenue surge

Peak Insight has appointed Bhavya Tavadia and Mackenzie Graham and promoted Jose Guerrero, following a 67 per cent year-on-year rise in FY26 revenue.

The Melbourne-based Cisco partner said the changes expand its sales, solution design and managed services teams as it responds to rising demand from Australian mid-market customers.

Over the past 18 months, Peak Insight has broadened its focus beyond collaboration and contact centre projects into secure networking, Zero Trust security, collaboration, customer experience and managed services. It said this broader approach has helped it win a larger share of customer technology spending and deepen client relationships.

Revenue growth was accompanied by a 68 per cent year-on-year increase in Cisco product bookings. Networking product bookings grew more than tenfold over the same period, indicating a sharp rise in work outside the company's traditional collaboration and customer experience base.

The business has also been recognised as a Preferred Partner for Networking, Collaboration and Services under Cisco's 360 Channel program.

Guerrero has been promoted from Enterprise and Mid-Market Account Executive to Regional Sales Manager, where he will oversee sales growth across Victoria, South Australia, New South Wales and strategic accounts.

Tavadia joins as Solution Architect, bringing more than 10 years of experience in the IT sector. In previous roles at Cisco, he worked with partners and customers to translate business requirements into technical solutions.

Graham joins as Sales Account Manager, responsible for expanding existing customer relationships and helping clients get more from their technology investments. He previously served as Partner Experience Team Leader at Wavelink, where he managed renewal processes for high-value cybersecurity contracts.

Stefano Pesic, Chief Executive Officer at Peak Insight, said the company's recent performance reflected a shift in what customers want from technology suppliers.

"Australian organisations increasingly want a partner that can help them modernise infrastructure, strengthen security and simplify technology operations, rather than solve one technology problem at a time.

"We've been building our capabilities around that need. The growth we've achieved gives us confidence that the strategy is working, and we're continuing to invest in the people and services that allow us to take greater ownership of customer outcomes and support them over the longer term," Pesic said.

Peak Insight works with public and private sector organisations including BankVic, Hume City Council and ASICS. Its customer base reflects demand from mid-market organisations seeking support across networking, security, collaboration and ongoing operational management.

Steve Kruize, General Manager of Sales at Peak Insight, said the latest appointments were driven by growth in both new and existing accounts.

"Closer alignment with Cisco and our customers' priorities is paying off. Our approach is to support customers across the lifecycle of their technology, from the initial investment through onboarding, adoption and optimisation to ongoing value realisation supported by managed services.

"That approach is contributing to growth across both new and existing customers. We've seen a significant increase in average bookings per customer as we do more with the organisations we already work with. Mackenzie Graham and Bhavya Tavadia strengthen that model and give us additional capacity to keep growing," Kruize said.