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Soprano Design stories
Mark Brayan appointed CEO at Soprano Design
Thu, 14th Sep 2023
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ai
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strategy
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m&a
Soprano Design appoints Mark Brayan as CEO, aiming to lead the company into a new era of success in enterprise communications.
IWD 2022: Soprano director on attracting women to STEM
Tue, 8th Mar 2022
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leadership
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iwd
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opinion
The IT industry needs to prioritize workplace diversity and flexibility to attract more women, says Soprano director Asha Potla.
2022 will not be the year for IoT communications - report
Thu, 16th Dec 2021
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edge computing
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iot
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edge data centre
There's a long way to go in achieving smarter, integrated communications that elevate meaningful brand experience for customers.
Why mobile messaging can improve the COVID-19 vaccine rollout
Tue, 23rd Mar 2021
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healthtech
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opinion
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covid-19
Australia and New Zealand plan to use mobile messaging to drive their COVID-19 vaccination campaigns and build citizen trust in the process.
Soprano Design sets its sights on AU govt agencies
Wed, 10th Feb 2021
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healthtech
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government
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mental health
Soprano Design's 'whole of government solution' will be available for Australian government agencies to use for messaging and communications.
Soprano Design acquires competitor Silverstreet to grow CPaaS footprint
Fri, 18th Dec 2020
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paas
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digital transformation
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iaas
Soprano Design has acquired Silverstreet, solidifying its position as a top global communications platform as a service (CPaaS) provider.
Retailers need to embrace marketing technology for the weirdest Black Friday ever
Thu, 3rd Sep 2020
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retailtech
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open source
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retail spending
COVID-19 has changed the retail landscape, forcing stores to adapt. As the holiday season approaches, retailers must invest in digital marketing to stand out.
Soprano Design sees high demand for enterprise messaging apps
Thu, 7th May 2020
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uc
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martech
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healthtech
Soprano Design sees a 15% rise in demand for its enterprise messaging service as organisations adapt to remote working needs during the COVID-19 pandemic.
Soprano Design updates enterprise messaging platform
Mon, 20th Apr 2020
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supply chain
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healthtech
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sms
Soprano Design has revamped its Soprano Connect platform, introducing RCS support, enabling businesses and governments to improve mobile interactions.
How to keep your customers engaged when introducing an integrated app strategy
Wed, 18th Mar 2020
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marketing
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social media
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mobile apps
Businesses must adopt integrated app strategies to directly and authentically engage customers through mobile, warns Soprano Design's Matt Thompson.
2020 Prediction: The rise of meaningful communication
Fri, 13th Dec 2019
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uc
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martech
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ai
Influential technologies in 2020 include the evolution of bots, real-time engagement, cybersecurity, AI sales, trust, and 5G.
How SMS became the trusted mode of customer communications
Thu, 31st Oct 2019
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endpoint protection
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edr
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healthtech
About 90 percent of text messages are read within three minutes of receipt and we're seven times more likely to respond to a text than an email.
Soprano Design to launch new digital and social channels
Wed, 9th Oct 2019
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sms
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messaging
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soprano design
Soprano Design to launch new digital channels, blending enterprise and social messaging. Soprano Connect to be available globally, boosting interaction.
Mobile technology key to improving patient-provider relationships – Soprano
Mon, 23rd Sep 2019
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digital transformation
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healthtech
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mobility
Hospitals investing in mobile technologies are experiencing better patient engagement, improved productivity and administrative efficiencies.
Soprano announces a partnership with Smart Communications
Thu, 14th Mar 2019
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uc
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soprano design
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banking
Soprano Design partners with Smart Communications to introduce its enterprise messaging suite to the Philippine market, branded as Smart Messaging Suite.
To speed up crisis response - just get texting, says Soprano
Tue, 4th Apr 2017
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dr
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healthtech
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cloud services
Australian software design firm, Soprano Design, has added its crisis management tool, RapidAlert, to the Mobile Enterprise Messaging Suite (MEMS).