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Salesforce Stories - Page 23

Australian Stories

Salesforce stories

Loop expands returns management to Salesforce Commerce Cloud
Marketing Technologies

Loop expands returns management to Salesforce Commerce Cloud

Loop expands its celebrated returns management software to support enterprise merchants on Salesforce Commerce Cloud, enhancing returns efficiency and customer satisfaction.

By Kaleah Salmon • 3 min read • Wed, 15th May 2024

Global Stories

Salesforce stories

Slack launches new task management tool named lists for users
DevOps

Slack launches new task management tool named lists for users

Slack has unveiled lists, a new project and task management tool for its paid customers, aimed at centralising and streamlining team workflows.

By Catherine Knowles • 3 min read • Tue, 11th Jun 2024
Salesforce Misses Analysts' Revenue Forecasts for Q1 Fiscal 2025
Customer Relationship Management

Salesforce Misses Analysts' Revenue Forecasts for Q1 Fiscal 2025

Salesforce posted an 11% rise in Q1 FY25 revenue to USD $9.13 billion but missed analysts' forecasts. Strong cash flow and margins highlight financial gains.

By Sean Mitchell • 3 min read • Sat, 8th Jun 2024
Adaptive Shield expands SSPM platform for complex data security
Marketing Technologies

Adaptive Shield expands SSPM platform for complex data security

Tel Aviv-based Adaptive Shield announces major expansion of its SSPM platform, tackling complex permissions and data sharing to enhance SaaS security postures.

By Catherine Knowles • 2 min read • Thu, 30th May 2024
Salesforce enhances Service Cloud for unified customer care
Marketing Technologies

Salesforce enhances Service Cloud for unified customer care

Salesforce enhances Service Cloud with new features to unify data across digital channels, providing a seamless, personalised customer experience through their Einstein 1 Platform.

By Tom Raynel • 3 min read • Fri, 24th May 2024
IBM & Salesforce announce strategic AI partnership
Customer Relationship Management

IBM & Salesforce announce strategic AI partnership

IBM and Salesforce expand their partnership to merge IBM's watsonx AI with Salesforce's Einstein 1, aiming to revolutionise AI and data integration for businesses.

By Sean Mitchell • 3 min read • Fri, 24th May 2024
Salesforce enhances Einstein Copilot AI for marketers & merchants
Customer Relationship Management

Salesforce enhances Einstein Copilot AI for marketers & merchants

Salesforce has unveiled new Einstein Copilot features aimed at marketers and merchants, enhancing AI-driven customer interaction and business efficiency.

By Tom Raynel • 3 min read • Fri, 24th May 2024
Salesforce unveils new tools to enhance Commerce Cloud platform
Marketing Technologies

Salesforce unveils new tools to enhance Commerce Cloud platform

Salesforce unveils new Commerce Cloud innovations to streamline B2B and B2C operations, promising seamless and personalised shopping experiences across all channels.

By Imee Dequito • 3 min read • Fri, 24th May 2024
IBM unveils major Watson, AI & open source innovations
Firewalls

IBM unveils major Watson, AI & open source innovations

At IBM's annual THINK conference, major updates to the watsonx platform were announced, including new open-source AI models, tools, and data capabilities, set to redefine enterprise AI.

By Sean Mitchell • 3 min read • Thu, 23rd May 2024
Keepit earns third consecutive Customer Top Rated Award
Disaster Recovery

Keepit earns third consecutive Customer Top Rated Award

Keepit wins its third consecutive Customer Top Rated Award from TrustRadius for excellence in SaaS Backup, Data Loss Prevention, Disaster Recovery, and Enterprise Backup.

By Sean Mitchell • 2 min read • Thu, 16th May 2024
Salesforce partners with NTT DATA to optimise applications
Customer Relationship Management

Salesforce partners with NTT DATA to optimise applications

Salesforce has enlisted NTT DATA to streamline its applications, boosting their two-decade partnership and aiming to enhance managed services across multiple Salesforce platforms.

By Catherine Knowles • 2 min read • Thu, 16th May 2024

Stories from Other Regions

Salesforce stories

Salesforce report highlights AI adoption & data challenges in Singapore
Marketing Technologies

Salesforce report highlights AI adoption & data challenges in Singapore

Salesforce's new State of Marketing report reveals that 78% of Singaporean marketers have adopted AI, yet only 21% are satisfied with data unification.

By Catherine Knowles • 3 min read • Tue, 11th Jun 2024
Salesforce report reveals AI-driven shift in customer service
Marketing Technologies

Salesforce report reveals AI-driven shift in customer service

Salesforce's latest report reveals 80% of Singaporean service professionals now see customer service as a profit driver, anticipating higher budgets and headcount.

By Kaleah Salmon • 3 min read • Wed, 5th Jun 2024
Salesforce unveils AI programme to boost Singapore SMEs
Customer Relationship Management

Salesforce unveils AI programme to boost Singapore SMEs

Salesforce launches Data+AI Boost SME Program at Asia Tech x Singapore Summit to aid 5,000 SMEs in data utilisation for AI integration, partnering with IMDA.

By Kaleah Salmon • 4 min read • Thu, 30th May 2024
Alibaba Cloud expands AI reach with new data centres & courses
Customer Relationship Management

Alibaba Cloud expands AI reach with new data centres & courses

Alibaba Cloud announced an ambitious expansion at its Global Summit in Paris, including new cloud regions in Mexico and Asia, and unveiled a generative AI platform.

By Sean Mitchell • 3 min read • Fri, 24th May 2024
Salesforce launches trusted AI solutions to boost adoption in ASEAN
Customer Relationship Management

Salesforce launches trusted AI solutions to boost adoption in ASEAN

Salesforce has launched trusted AI and data solutions, including Einstein Copilot and Tableau Pulse, to bridge the AI trust gap in Singapore and ASEAN, where data integrity doubts hinder AI adoption.

By Catherine Knowles • 3 min read • Tue, 14th May 2024
Significant trust issues in AI revealed in Salesforce research
Marketing Technologies

Significant trust issues in AI revealed in Salesforce research

Salesforce's new study reveals 'trust in data' as a significant barrier to AI adoption, with 48% of Singaporean workers facing difficulties engaging with AI.

By Shannon Williams • 3 min read • Fri, 10th May 2024