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Productivity Stories - Page 3

Australian Stories

Productivity stories

AI makes three in five Australians' jobs more stressful
Digital Transformation

AI makes three in five Australians' jobs more stressful

Businesses rolling out AI face rising staff anxiety, with a survey of more than 1,200 Australians finding most feel more stressed at work.

By Sofiah Nichole Salivio • 4 min read • Last week

Global Stories

Productivity stories

Zendesk contact centre voice passes 100 contact centers customers
Software-as-a-Service

Zendesk contact centre voice passes 100 contact centers customers

High call volumes and stalled omnichannel upgrades are driving firms to Zendesk's AI voice tools, which secured 100 sales opportunities in a year.

By Sean Mitchell • 4 min read • Last week
Clasen Quality Chocolate backs Beacon for cocoa shipments
Software-as-a-Service

Clasen Quality Chocolate backs Beacon for cocoa shipments

Shared live tracking should cut delays and spreadsheet errors for Clasen Quality Chocolate's cocoa imports across long-haul shipping routes.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Wialon launches ChatGPT app for fleet managers platform
Software-as-a-Service

Wialon launches ChatGPT app for fleet managers platform

Fleet operators can now query vehicle and fuel data in ChatGPT, as Wialon's new app aims to cut time spent on reports and menus.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Festina Finance wins EUR 25 million growth backing
Digital Transformation

Festina Finance wins EUR 25 million growth backing

The backing values the Danish pensions software specialist at about EUR 200 million and will fund expansion across Europe.

By Karen Joy Bacudo • 4 min read • Last week
Lumera completes major Nordea Liv Norway migration
Software-as-a-Service

Lumera completes major Nordea Liv Norway migration

The insurer has moved more than 58 million transactions, 70,000 contracts and 163,000 investment accounts to a new cloud platform.

By Karen Joy Bacudo • 3 min read • Last week
Trimble unveils Europe 2026 logistics summit in Brussels
Digital Transformation

Trimble unveils Europe 2026 logistics summit in Brussels

More than 900 logistics professionals will hear case studies on AI, compliance and cost pressure as the industry seeks measurable gains.

By Joseph Gabriel Lagonsin • 3 min read • Last week

Stories from Other Regions

Productivity stories

Deloitte opens the London AI Studio with Google Cloud
Digital Transformation

Deloitte opens the London AI Studio with Google Cloud

UK clients could see agentic AI projects prototyped in four weeks as Deloitte expands its Google Cloud alliance and trains 1,000 staff.

By Sofiah Nichole Salivio • 4 min read • Last week
AI Values Institute warns on AI value alignment gap
Digital Transformation

AI Values Institute warns on AI value alignment gap

Boards may be missing who gains and who loses from AI, as a new paper says efficiency metrics can mask wider social and cultural costs.

By Sofiah Nichole Salivio • 4 min read • Last week
UK tech leaders say AI should augment workers, not replace
Software-as-a-Service

UK tech leaders say AI should augment workers, not replace

Executives say the real productivity gain lies in cutting routine tasks, as firms use AI to free staff for higher-value work and judgement.

By Mark Tarre • 4 min read • Last week
Ellis Brigham cuts order enquiries by 14% with Ingrid
Digital Transformation

Ellis Brigham cuts order enquiries by 14% with Ingrid

The retailer also lifted order volumes by 24% last peak trading period, while fewer customer service queries eased pressure on its teams.

By Karen Joy Bacudo • 3 min read • Last week
Lloyds survey: UK financial firms boost AI spending
Data Analytics

Lloyds survey: UK financial firms boost AI spending

AI and emerging tech are becoming a growth priority for UK lenders and insurers, with 91% expecting higher spending over the next year.

By Karen Joy Bacudo • 3 min read • Last week
Cezanne buys Learn Amp to expand HR software suite
Software-as-a-Service

Cezanne buys Learn Amp to expand HR software suite

The deal broadens Cezanne's reach in the mid-market as employers seek one system for HR, payroll, learning and retention.

By Mark Tarre • 3 min read • Last week
WealthAi launches client file for wealth managers platform
Software-as-a-Service

WealthAi launches client file for wealth managers platform

Advisers could cut post-meeting admin from hours to minutes as a new AI workspace updates records across meetings, documents and portfolio feeds.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Stewart Golf cuts customer response times to one minute
Digital Transformation

Stewart Golf cuts customer response times to one minute

Weekend and overseas customers are getting answers far faster, as the golf trolley maker's AI assistant now handles most routine queries around the clock.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Salesforce & Hero FinCorp cut loan processing time
Software-as-a-Service

Salesforce & Hero FinCorp cut loan processing time

Turnaround times for two-wheeler loans have fallen 72%, easing delays for dealers and first-time buyers across Hero FinCorp's network.

By Karen Joy Bacudo • 4 min read • Last week
Gallagher unveils live security zone at SecTech NZ
Software-as-a-Service

Gallagher unveils live security zone at SecTech NZ

More than 1,100 security professionals saw live access requests approved in real time as Gallagher showcased its software in New Zealand.

By Joseph Gabriel Lagonsin • 3 min read • Last week