Productivity stories
Skills shortages and higher costs are pushing Australian companies to use offshore centres for HR, payroll, finance and technology.
Most firms are still trialling AI at the edges, leaving executives under pressure to prove productivity gains from technology spend.
Measured gains from AI and automation are pushing automotive plants to cut downtime, lift output and close a widening performance gap.
Budget pressure is pushing security teams to prove ROI, while integration and staffing gaps continue to shape buying decisions this year.
The cloud service aims to cut alert overload and tool sprawl for security teams under pressure to investigate and respond faster.
Despite productivity gains, workers are losing much of AI's time savings to checking, fixing errors and juggling multiple tools.
MSPs may see fewer alerts and lower workloads as the security vendor expands its Pax8 channel reach after a startup award win.
Most security teams still miss the value in their footage, as only incident-led reviews turn vast video archives into useful evidence.
AI pilots are faltering where firms still judge success by hours saved, leaving customer value and workforce design unresolved.
Rising fares and disruption are pushing more travellers to dispute payments through banks, putting travel merchants under heavier refund pressure.
Law enforcement teams may cut review time as the platform tackles noisy, multilingual recordings and flags relevant evidence from $50.
Only 24% of workers feel ready to use AI effectively, as firms roll out tools faster than training and governance can keep pace.
Rising downtime costs are pushing factories to use AI to capture veteran technicians' know-how before retiring staff take it with them.
Mid-sized contact centres can now cut spreadsheets and manual scheduling as 8x8 folds workforce management into its platform at no extra charge.
Disconnected systems are costing hoteliers 322 hours a year and may be hampering guest service, according to new research.
The new tools are aimed at cutting manual work and speeding up warehouse responses to errors, staff queries and coaching needs.
Stronger AI adoption could lift office, industrial and retail demand in Asia Pacific, Cushman & Wakefield says, despite automation fears.
Hundreds of admin hours are draining staff time from lifesaving, research and STEM work at Australian nonprofits.
Many firms are adopting AI quickly, but weak data architecture is leaving them unable to measure returns or manage governance risks.
Retailers risk missing out on Gen Z's rising spend unless they fix legacy systems and align stock, finance and service to changing habits.