“It’s about looking at customer journeys holistically to ensure consistency and relevance to foster sustainable relationships and value.”More

Most Australian enterprises today are hamstrung by the same technologies that once helped advance the nation’s IT economy.More

Despite many Asia Pacific countries being renowned for their forward-thinking operations in mature IT markets, they are still trailing behind in their ability to implement security management.More

While it’s always good to streamline your portfolio, it’s also important to think about all potential use-cases. Ovum chief analyst Mike Sapien explainsMore

An Ovum analyst reports that enterprises are confused today by the multiple messages and promotions surrounding managed SD-WAN services.More

An Ovum analyst says service providers must develop broader differentiated managed SD-WAN service portfolios to cover the expanding customer segments.More

Ovum research analyst Guillermo Escofet delves into augmented reality (AR) and whether the market has potential for future commercial applications.More

SD-WAN service providers should invest in marketing campaigns to promote their managed SD-WAN service offers to avoid being ‘out-shouted’ by vendors.More

Artificial intelligence (AI) remains highly in vogue as a technology topic across the media and within the IT supplier landscape.More

Security needs to be one of the critical features of any new managed ICT service.More

Pick a timeframe in the future and then imagine what the data centre will look like - a number of industry heavyweights have pitched their thoughts.More

For many, the question is no longer whether a business should venture into cloud-native, but how - Ovum has some advice for organisations.More

Ovum senior analyst of IoT TZ Wong says identifying the right enterprise decision-maker is a critical step for IoT vendors and service providers.More

Asia Pacific organisations admit that employee behaviour and IT policy don’t match up, particularly when it comes to passwords.More

For many vendors in the wearables industry, layoffs and senior management departures have been a common theme of late - but there are opportunities.More

Ovum’s survey explored the rapidly-evolving business-to-consumer communications market with some interesting findings.More

“TIBCO has got its mojo back as far as product innovation and sharp focus on execution is concerned."More

Ovum analyst, Rik Turner says the security industry may at last be waking up to automation, probably at its' customers behest.More

With enough sophistication in analysis, there is an argument to be made that search relevance can be inferred even from very "messy" sets of data.More

The workforce needs to access all relevant documents, files, and information via any screen, from any location, at any time.More

With so much recent focus on 5G, it is easy to overlook the importance to mobile operators of continuing to drive up usage over their LTE networks.More

The Ovum analysts’ expectations from the world’s largest mobile conferenceMore

It is also the only vendor in Australia to offer full suite of enterprise SaaS, PaaS, and IaaS cloud services.More

It's still very early days for Android Instant Apps, with no solid information existing at present as to when a wider release may happen.More