Online shopping stories - Page 20
Baymard Institute identifies trends to reduce shopping cart abandonment rates
Tue, 8th Jun 2021
#
martech
#
commerce systems
#
payment technologies
Baymard Institute reveals trends to reduce shopping cart abandonment rates in eCommerce, including frictionless transactions and prioritizing mobile experience.
Mistrust amongst online shoppers over data privacy fears
Thu, 13th May 2021
#
data privacy
#
online shopping
#
online security
Almost a quarter of UK online shoppers use guest accounts due to data privacy fears, according to a report by Empathy.co.
Virtual shopping, augmented reality could soon replace tactile shopping - study
Thu, 15th Apr 2021
#
ar, vr & metaverse
#
online shopping
#
ar
New Zealanders still prefer in-store shopping despite rise in online sales due to COVID-19, says Toluna study.
Shopify expansion fast-forwards 10 years as NZ retailers rush to go digital
Fri, 12th Mar 2021
#
martech
#
commerce systems
#
payment technologies
Shopify's rapid growth in the New Zealand market was further accelerated by the pandemic, which saw an eCommerce boom as consumers flocked to online shopping.
Retailers must change mindset in wake of COVID-19
Wed, 17th Feb 2021
#
e-commerce
#
online shopping
#
retail
While the retail winners of 2020 have enjoyed a phenomenal rise in online sales, they should not get too smug about it.
Google Cloud launches suite of eCommerce search solutions for retailers
Thu, 21st Jan 2021
#
hyperscale
#
public cloud
#
martech
Google Cloud has launched a suite of solutions to enhance eCommerce and customer experience for global retailers.
Christmas tech gifts pose cybersecurity risks - ProofPoint
Wed, 23rd Dec 2020
#
gaming
#
email security
#
digital entertainment
Fraudsters are targeting last-minute Christmas shoppers via email and hackers are targeting electronic devices that feature on many wish lists.
Check Point warns of surge in phishing scams as hackers impersonate delivery vendors
Fri, 4th Dec 2020
#
phishing
#
email security
#
online shopping
Hackers are targeting delivery vendors in email phishing campaigns to exploit the holiday shopping season, warns Check Point.
NZ's shift to online during COVID-19 here to stay - report
Tue, 1st Dec 2020
#
uc
#
chorus
#
online shopping
New Zealanders' shift to online activities during the pandemic is permanent, according to Venture Insights research.
Positive customer experience will boost brand loyalty - study
Tue, 1st Dec 2020
#
uc
#
cx
#
martech
A positive customer experience with a retailer during the festive season will encourage customer loyalty, according to new research from Zendesk.
Bad Bots and DDoS fuel record cyber risk
Fri, 27th Nov 2020
#
ddos
#
supply chain
#
breach prevention
Bad Bots and DDoS attacks are set to increase cyber risk during the 2020 holiday shopping season, warns Imperva.
Increase in scams expected for NZ and Australia during holiday shopping season
Fri, 27th Nov 2020
#
email security
#
cybersecurity
#
scams
New Zealand and Australian shoppers warned of increased cyber scams during November sales season, according to Avast.
BigCommerce launches open source extension to eCommerce platform
Wed, 18th Nov 2020
#
martech
#
commerce systems
#
open source
BigCommerce has launched Open Checkout, with the ultimate aim of bringing open source innovation to online checkout experiences.
NZ retailers urged to embrace new eCommerce experiences ahead of holiday season
Wed, 18th Nov 2020
#
online shopping
#
accenture
#
delivery service
New Zealand retailers urged to embrace immersive digital experiences to win over customers ahead of the holiday season, says Accenture report.
Consumer demands shift as contactless deliveries and hygiene features become the norm
Mon, 31st Aug 2020
#
online shopping
#
covid-19
#
blujay solutions
Consumer expectations and online shopping habits, particularly around delivery preferences, are changing significantly and increasing demand on suppliers.
Omnichannel retail outshines online-only during pandemic
Tue, 12th May 2020
#
martech
#
supply chain
#
omnichannel
Although, the research shows that there is still plenty for all online retailers to work on to meet rising customer expectations.
Retailers see immediate lift after Govt's COVID-19 level 3 announcement
Wed, 22nd Apr 2020
#
e-commerce
#
government
#
online shopping
Online retail sales surged in New Zealand following PM Jacinda Ardern's announcement to move to alert level 3 next week, easing COVID-19 lockdown measures.
COVID-19 will transform online shopping for foreseeable future - report
Thu, 16th Apr 2020
#
martech
#
commerce systems
#
online shopping
Online shopping will undergo a lasting transformation due to COVID-19, with shifts in delivery and returns redefining consumer expectations, says GlobalData.
COVID-19: Adobe unveils index to track changes in consumer behaviour
Wed, 1st Apr 2020
#
martech
#
commerce systems
#
hybrid & remote work
Adobe launches its Digital Economy Index to monitor shifts in consumer behaviour caused by COVID-19, revealing a 3% rise in digital purchasing power.
Online retailers lose millions as 1/3 of customers forget password at checkout
Tue, 31st Mar 2020
#
martech
#
commerce systems
#
passwords
Online retailers are losing millions as research shows one-third of online shoppers abandon their carts at checkout due to forgotten passwords.