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Intercom stories
Atlassian brings AI agents to Jira with MCP support
5 days ago
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saas
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devops
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digital transformation
Atlassian launches Jira AI agents with MCP support, embedding governed automation in existing workflows rather than separate chat tools.
Big banks back AI while keeping core software in place
Wed, 28th Jan 2026
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saas
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crm
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digital transformation
Big banks and AI leaders signal they will layer new AI tools on top of, not instead of, core enterprise software systems.
Snowflake and Anthropic sign USD $200m AI agents deal
Mon, 5th Jan 2026
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data analytics
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digital transformation
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martech
Snowflake and Anthropic deepen their Claude tie-up with a USD $200m deal to power regulated, enterprise-ready AI agents worldwide.
Snowflake, Anthropic expand USD $200m Claude AI deal
Fri, 12th Dec 2025
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saas
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data protection
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data analytics
Snowflake and Anthropic deepen Claude tie-up with a USD $200m deal to push compliant AI agents across Snowflake's global data cloud.
Genetec adds cloud-native audio to Security Centre SaaS platform
Mon, 29th Sep 2025
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encryption
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cloud security
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physical security
Genetec has enhanced its Security Centre SaaS platform with cloud-native audio, enabling real-time intercom and SIP audio for streamlined security response.
Cloudflare & Anthropic team up to power secure AI app links
Fri, 2nd May 2025
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saas
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firewalls
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digital transformation
Cloudflare partners with Anthropic to enable secure, real-time AI integrations with SaaS giants like Atlassian, Stripe, and PayPal using its new MCP toolkit.
Amber Technology partners with Zenitel for ANZ supply
Tue, 5th Nov 2024
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emergency services
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distributors
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amber technology
Amber Technology has partnered with Zenitel to distribute advanced audio solutions across Australia and New Zealand, enhancing critical communication.
Intercom selects Fivetran to modernise data stack for growth
Fri, 21st Jun 2024
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martech
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cdp
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cloud services
Intercom partners with Fivetran to upgrade its data infrastructure, resolving prior issues with data loss and quality, aiming to enhance decision-making.
Zeda.io's Insights 2.0: Harnessing AI to enhance product development
Wed, 20th Mar 2024
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saas
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cx
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martech
Zeda.io revolutionises customer insights with the release of their AI-driven Insights 2.0, aimed at transforming product management by harnessing customer feedback for revenue-focused product strategies.
Spaceship improves customer communications with Aircall
Wed, 17th May 2023
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crm
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spacetech
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fintech
Since acquiring Aircall in April 2022, Australian fintech, Spaceship has boosted its first call resolution by over 80%.
Commvault declares appointment of new Chief Marketing Officer
Wed, 8th Feb 2023
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data protection
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commvault
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cmo
Commvault appoints Anna Griffin as new Chief Marketing Officer to drive campaigns for high-growth SaaS companies and promote data protection value.