Customer Satisfaction stories - Page 25

Employee engagement programmes are crucial to improve productivity, says REFFIND, and must be implemented correctly from the start.

IT leaders must become catalysts for positive organisational change by enabling new services that are closely aligned to the organisation's strategy.

Organisations that view their IT department as nothing more than technical support may be missing out on opportunities.

Co-president Mark Hurd promises to make the company easier to work with, citing a closer relationship with user groups.

The iPad 2's launch boosts enterprise mobility, balancing sleek design and usability with productivity gains, while also sparking new security challenges.

Facebook has hit rock bottom in customer satisfaction, ranking even lower than the US IRS, reveals a ForeSee Results report.

Reducing travel by greater use of mobile applications is a sound move for reducing costs, and your carbon footprint.

ShoreTel the IP phone systems and Unified Communications vendor has signed an established New Zealand reseller to on-sell its products.

Telecom's new data plan receives positive response, but backlash from customers on old plan who say it's near identical and slower.