Customer retention stories
![Story image](../../../../../uploads/story/2024/08/28/preview_Richard_Knott__General_Manager__Australia___New_Zealand__InfoSum.webp)
The alignment of CMO and CTO goals in the new era of data collaboration
Last week
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data protection
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cx
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martech
In the post-digital age, aligning CMO and CTO goals through Data Clean Rooms offers a secure balance between innovative data usage and stringent privacy compliance.
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Global tech & marketing leaders plan for budget increases
Last month
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cx
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martech
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quantum computing
Despite economic uncertainties, 91% of global tech leaders and 87% of marketers are set to boost budgets in 2025, Forrester’s Planning Guides reveal.
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Tollring & Amity Solutions form strategic AI alliance
Last month
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martech
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cx
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ai
Tollring inks a strategic equity alliance with Amity Solutions to enhance its voice analytics with Generative AI, aiming for global expansion.
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Digital disruption and ‘customer lifetime value’
Wed, 31st Jul 2024
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cx
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martech
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cdp
If you were unaware Customer Lifetime Value calculations have been digitally disrupted, you might be interested in how CDPs and, more recently, AI have changed the game.
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From cybersecurity, to personalisation and AI: How are retailers investing in new FY?
Wed, 31st Jul 2024
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data protection
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cx
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martech
Retailers are gearing up for the new financial year with increased investments in cyber security, personalisation, and artificial intelligence to boost growth.
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Five steps to enhance your data strategy using AI
Tue, 30th Jul 2024
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cx
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martech
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cdp
Twilio's new report outlines five critical steps for enhancing your data strategy with AI, focusing on personalisation and real-time data activation.
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Chronos Agency expands to Australia amid ecommerce demand shift
Tue, 23rd Jul 2024
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cx
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martech
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inflation
Chronos Agency has expanded into Australia, appointing Nina Jung as Chief Revenue Officer, as demand grows for sustainable ecommerce strategies focused on customer retention.
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ReBound & Loop join forces to streamline eCommerce returns
Fri, 19th Jul 2024
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martech
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cx
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commerce systems
ReBound partners with Loop to revolutionise eCommerce returns, offering retailers enhanced consumer experience, cost reduction, and global logistics capabilities.
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Nasuni secures USD $1.2 billion investment led by Vista Equity
Wed, 17th Jul 2024
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martech
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cx
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ai
Nasuni secures majority investment led by Vista Equity Partners, valued at approximately USD $1.2 billion, to boost growth and innovation in the hybrid cloud market.
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Hilary Oliver promoted to CCO to drive Tollring’s strategy
Wed, 10th Jul 2024
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martech
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cx
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business communications
Tollring has appointed Hilary Oliver as Chief Customer Officer to spearhead its customer success strategy, enhancing customer experience and retention.
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Xtend launches AI suite to boost e-commerce conversions
Thu, 20th Jun 2024
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cx
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fintechs
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martech
Xtend launches an AI-driven suite to boost lower marketing funnel conversions in sectors like e-commerce, fintech, and travel, promising significant revenue gains and reduced acquisition costs.
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Constructor raises USD $25 million to triple valuation to USD $550 million
Tue, 18th Jun 2024
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cx
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martech
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analyst report
AI-powered ecommerce search platform Constructor raises USD $25 million in Series B, nearly tripling its valuation to USD $550 million. Sapphire Ventures leads the round.
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UK leaders embrace GenAI but lag in strategy & governance
Thu, 13th Jun 2024
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it training
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cx
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martech
Senior decision-makers in UK and Ireland are eager to adopt generative AI but are hindered by a lack of strategic planning, data privacy concerns, and insufficient governance, says new SAS report.
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IriusRisk reports 51 percent revenue rise from AI expansion
Fri, 7th Jun 2024
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cx
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martech
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advanced persistent threat protection
IriusRisk sees ARR soar by 51% in 2023, driven by AI-driven threat modelling solutions, strategic hires, and a strong focus on customer success.
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Consumer-centric delivery: The next frontier of retail success
Fri, 17th May 2024
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cx
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martech
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supply chain systems
As online shopping surges, the delivery experience is becoming key. Australian retailers must meet high customer expectations to ensure lasting loyalty.
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Lumen Technologies enhances cybersecurity amid rising threats
Thu, 16th May 2024
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edutech
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cx
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martech
Amid increasing cyber threats in Singapore, Lumen Technologies enhances defences with an Advanced Managed Detection and Response solution, strengthening enterprise security.
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Blackpearl Group appoints Laurissa Hollis as VP of Sales
Wed, 15th May 2024
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saas
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cx
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martech
Blackpearl Group appoints Laurissa Hollis as VP of Sales in its global expansion, highlighting her customer-focused strategy and multinational expertise.
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ANZ SMBs ramp up marketing efforts amid economic challenges
Tue, 14th May 2024
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cx
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martech
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inflation
Despite facing economic challenges, ANZ small-to-medium businesses plan to intensify their marketing efforts in 2024, according to a study by Constant Contact.
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ANZ small businesses weigh increased marketing amid economic concerns
Thu, 9th May 2024
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fintechs
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cx
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martech
Despite economic concerns, 46% of Australian and New Zealand SMBs plan to increase marketing spend in a bid to survive, with 48% set to raise their budgets by at least 10%, finds survey.
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AppOmni sees 116% revenue growth in booming SaaS security sector
Wed, 8th May 2024
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martech
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cx
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ai
SaaS security innovator, AppOmni, has notched up a whopping 116% year-on-year revenue growth, securing a quarter of Fortune 100 companies and 249 million global users.