Chatbots stories - Page 5

Kore.ai has been named a Leader in the Forrester Wave for Conversational AI for Customer Service, Q2 2024, excelling in strategy and current offerings.

Manhattan Associates has unveiled Manhattan Active Maven, a GenAI solution poised to revolutionise customer service with enhanced chatbots and streamlined operations.

Consumers are struggling to identify AI-generated images and are calling for stricter regulations, according to a new study.

AI could revolutionise KiwiSaver accounts by providing real-time data insights, optimising investments, and driving wealth creation for 3.25+ million investors.

From helping craft a memo in minutes instead of days to summarising emails and video transcripts, Copilot is proving a valuable tool, but organisations need to be strategic about its use and remember that good quality content – or information – is still king.

Yellow.ai unveils Orchestrator LLM agent model, an AI-driven customer service tool delivering context-aware, personalised interactions, boosting satisfaction by over 60%.

Red Hat, a leader in open-source solutions, has launched the Podman AI Lab, an extension for its Podman Desktop, aiming to provide developers an easier and efficient way to build and run AI-powered apps in containerised environments on local workstations.

Dell Technologies and Red Hat Open Shift partner to boost APEX Cloud Platform’s AI capabilities, streamlining the deployment of AI initiatives and giving businesses better control over their applications.

Hewlett Packard Enterprise leaps ahead with Wi-Fi 7 access points boasting 30% higher wireless traffic capacity and superior network security, aimed at propelling AI and IoT applications.

A report by ServiceNow finds cost as the primary driver of UK consumer brand loyalty, with 67% being less brand loyal than two years ago.

Siemens and Mercedes-Benz have collaborated on the Digital Energy Twin, an innovative tool designed to speed up factory energy planning and support Mercedes' sustainability goal of all its sites running entirely on renewable energy by 2039.

Almost half of UK adults dissatisfied with customer service, often preferring human interaction over automated systems.

Australian talent management is being revolutionised by artificial intelligence (AI), with a significant productivity boost noted in a report by Randstad Enterprises.

Chatbot market set to surge, projecting USD $4.9 billion growth by 2033, fuelled by customer engagement focus and widespread industrial adoption.

At the upcoming SIOP conference, Sapia Labs will present four innovative research pieces on how AI and chat interview technology can revolutionise hiring practices.

Nasuni, a hybrid cloud storage firm, has launched guides to help customers use Microsoft Copilot AI with their data sets managed on Nasuni, unlocking increased business insights and revenues.

At the recent Microsoft Envision AI Roadshow in Auckland, business executives explored the rapidly growing influence of generative AI and its potential to transform operations and tackle social inequities.

Databricks launches the Data Intelligence Platform for Energy, enabling a unified approach to analytics using open lakehouse technology, and championing energy transitions with AI and predictive capabilities.

GBTEC unveils 'Arty', a novel AI technology set to revolutionise business process transformation with innovative features.

The 2024 FDICI reveals investor optimism bolstered by APAC markets, with Australia among the top FDI destinations, despite geopolitical tensions.