Chatbots stories - Page 32
Rubicon Red announces Oracle PaaS and IaaS momentum
Thu, 19th Apr 2018
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paas
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martech
Rubicon Red sees growing demand for its Oracle PaaS and IaaS services, boasting new OPN specialisations and successful projects in various sectors.
A look at how DataOps can drive significant business value
Thu, 5th Apr 2018
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devops
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data analytics
DataOps is emerging as a significant new trend that will serve to increase collaboration, agility and operational efficiency for large organisations.
Ivanti releases new cloud AI bot app for service management
Thu, 5th Apr 2018
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Ivanti unveils a new AI-driven cloud app for service management, integrating virtual support with the ease and intuition of Siri and Alexa.
2018: When AI will humanise the workplace - HR Trends for Australasia
Thu, 29th Mar 2018
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hcm
AI revolutionises HR, mirroring customer experience tactics to bolster Employee Experience amidst a talent war.
How Workplace By Facebook helped solve an avocado shortage
Thu, 29th Mar 2018
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martech
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supply chain
Many employees in major industries like retail, farming, and transport seldom have their own PC or even a company email address, but they do all have.
Exclusive Interview: Oracle on AI and enterprise technology challenges
Thu, 22nd Mar 2018
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martech
Siddhartha Agarwal discusses Oracle's approach to AI and a number of other pressing issues for the enterprise space.
A chatbot for network security management? It's a reality
Wed, 21st Mar 2018
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network infrastructure
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sdn
In what may be an industry-first, a UK-based company has launched an intelligent chatbot especially designed for network security management tasks.
IDC forecast 'exploding' cognitive/AI opportunities in APeJ service market in 2018
Mon, 19th Mar 2018
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APeJ AI services market boom: IDC predicts 78% growth in spending, forecasting AI as key for competitive edge.
Exclusive interview: Lenovo's Scott Tease talks AI, HPC and the power of data
Thu, 15th Mar 2018
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datacentre infrastructure
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data analytics
Data is the most valuable asset to organizations, according to Lenovo's HPC and AI executive director, Scott Tease.
Finding your bot's voice in a world of conversational interfaces
Tue, 6th Mar 2018
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martech
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Bots must be helpful and speak naturally if brands are to limit consumer frustrations and generally succeed in their conversational strategies.
Interview: Unravelling the myths of chatbot security and identity theft in banking
Mon, 5th Mar 2018
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uc
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mfa
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martech
Banks in Australia are embracing artificial intelligence chatbots for customer service, but face security risks.
Daimler hires Soul Machines' digital human for customer service
Wed, 28th Feb 2018
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crm
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martech
Sarah combines artificial and emotional intelligence for a new experience which redefines the link between man and machine.
OVUM: Where are enterprises looking to really use AI?
Tue, 27th Feb 2018
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supply chain
Artificial intelligence (AI) remains highly in vogue as a technology topic across the media and within the IT supplier landscape.
Gartner says fertile ground for channel in CX tech
Thu, 22nd Feb 2018
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crm
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cx
25% of organisations will use chatbots by 2020 and other predictions for CX tech by analysts at the Gartner Customer Experience Summit 2018 in Tokyo.
Jetstar take their AI assistant global with Facebook Messenger
Thu, 15th Feb 2018
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digital signage
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martech
Jess engages in over 250,000 cross-channel conversations per month and has managed over nine million conversations with Jetstar customers.
Startup uses chatbot to simplify global digital marketing
Thu, 8th Feb 2018
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uc
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martech
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MemePR's marketing platform uses artificial intelligence to connect working partners from all around the world with those in need of marketing service.
Full tech takeover not the answer for retail - analyst.
Wed, 7th Feb 2018
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crm
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cx
A digital retail analyst says it is important to look at specific needs, rather than rushing into a completely digital solution.
To get ahead with AI, get started with augmented intelligence
Fri, 2nd Feb 2018
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martech
AI is an extension of a human, not a substitute for it. Once we realise this fact, we can appreciate AI for what it truly is.
Exclusive interview: Chatbot 101 with Tim McNamara, founder of The Hut34 Project
Thu, 25th Jan 2018
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blockchain
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martech
The Hut34 Project, founded by Tim McNamara and Peter Godbolt, aims to connect AI engines, IoT devices, and digital services.
Air New Zealand launching as a skill on Amazon Alexa
Mon, 22nd Jan 2018
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uc
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martech
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ai
Air New Zealand is pioneering in Australasia with an Alexa skill, letting customers check flight statuses hands-free. It launches in early February.