Call Recording stories - Page 4
Liquid Voice signs first NZ distie agreement with Cogent
Wed, 18th May 2016
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crm
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uc
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martech
Liquid Voice partners with Cogent for first New Zealand distribution agreement for call recording and quality management solutions.
ShoreTel ramps up focus on APAC region
Fri, 8th Apr 2016
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uc
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contact centre
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shoretel
ShoreTel launches cloud-based voice service in Australia, offering fully managed IP telephony and other features.
Enghouse Interactive provides valuable insights on local government customers
Wed, 6th Apr 2016
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crm
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uc
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martech
Given their great success with councils and local government customers, Enghouse Interactive provides invaluable insights on the industry.
Interactive Intelligence named AWS Advanced Technology Partner
Thu, 17th Mar 2016
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uc
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hyperscale
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public cloud
Interactive Intelligence gains elite AWS Advanced Tech Partner status, bolstering their innovative PureCloud platform for customer engagement.
New Opportunities for Zeacom as it becomes Enghouse Interactive
Tue, 8th Dec 2015
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uc
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zeacom
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contact centre
International acquisitions of Kiwi companies often spell the beginning of the end for the local operations, but for Zeacom it's a different story.
Veridian Solutions expands Verint workforce optimisation and speech analytics in the cloud
Tue, 15th Sep 2015
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uc
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software development
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contact centre
Australian business solutions firm Veridian Solutions has today announced it is offering Verint Systems solutions to its Australian customers.
3CX releases latest update to phone system
Wed, 9th Sep 2015
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uc
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cx
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martech
In its latest move, 3CX releases v14 of its phone system, enhancing user experience with new features and improved functionality.
BayCom, Enghouse win Ultrafast Fibre deal
Tue, 8th Sep 2015
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uc
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contact centre
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enghouse interactive
Specialisation has proved a winning formula for reseller BayCom and vendor partner Enghouse Interactive, whose latest deal is with Ultrafast Fibre.
Vadacom kicks off in the cloud
Thu, 21st Jun 2012
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uc
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software development
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contact centre
Vadacom pioneers in cloud comms, launching a SaaS-based VadaXchange system in NZ, transforming telephony with on-the-go business solutions.
VoIP-enable your customer's workforce
Tue, 1st Nov 2011
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uc
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wireless networks
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cloud services
New Zealand telecom firms hesitate on VoIP, but global markets see major shifts. VoIP cuts costs, boosts flexibility, and taps mobile device potential.
Cackle signs Call Catch agreement
Tue, 9th Aug 2011
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uc
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contact centre
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partners
Cackle Telecommunications partners with 247 Distribution for Call Catch voice recording software, aimed at simplifying the call recording market.
Why use an old landline to dial, when you can have VoIP?
Tue, 1st Jun 2010
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uc
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kiwibank
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vodafone
Once the preserve of early adopters, VoIP is now a common form of voice delivery in the New Zealand workplace.