AI Adoption stories - Page 4

Twilio survey shows conversational AI is moving from pilots to live use, with current adopters reporting stronger governance confidence and clearer business gains.

Sinch Mailgun warns weak inbox placement and limited AI use are eroding email returns, with many firms unable to measure ROI confidently.

Qlik says Compass Healthcare, Malmö Redhawks and Bystronic Group are using its agentic analytics in live workflows as Discovery Agent goes GA.

Only 14% of Global 2000 firms have a clear AI strategy, with research warning many are deploying tools faster than accountability and workforce training.

Executives now see managed services as a critical route to scaling agentic AI, with most prioritising AI know-how and security over cost savings.

UK enterprises press ahead with AI deployment as 94% warn of sprawl, while integration issues and legacy data remain major hurdles.

Australian businesses are set to boost AI spending in FY2027, but experts warn autonomous agents need strict controls to avoid legal and reputational risk.

Chatbots are easy to sell, but businesses seeking real AI gains should be looking at systems intelligence, says an expert.

Katalon unveils True Platform to help enterprises govern AI-written code with auditable testing, human approvals and unified quality controls.

Holding Redlich turns to Westlaw Advantage as it embeds AI in legal research, aiming to cut risk, speed up searches and lift source quality.

Megantic and Shopify APAC warn Australian retailers to overhaul product data and site structure as AI shopping tools reshape discovery.

Everest Group names Sapiens Decision a Luminary in AI decision intelligence watch as insurers and lenders seek governed automation.

DXC to use ServiceNow's agentic AI across its back office first, creating a live blueprint for client offerings as the pair deepen a 17-year partnership.

TrendAI urges stronger AI governance as it shifts cybersecurity from fear-based selling to platformised risk reduction for Australian firms.

Forrester says workplace AI rollouts are outpacing staff training, with only 16% of employees reaching high readiness in 2025.

Argon & Co promotes four partners as it doubles down on AI, data and operational change across manufacturing, procurement and capital investment.

MYOB and Microsoft strike five-year AI pact to bring cash-flow forecasts, compliance prompts and staff copilots to SMEs.

Akamai taps Fiona Zhang for expanded Asia Pacific and Japan role as it pushes channel-led growth and deepens partner ties.

V2 AI has secured Databricks Silver Partner status, strengthening its credentials as it targets more data and AI work across Asia-Pacific.

Australian online retailers are splitting into AI winners and laggards, as Ecommerce Equation says focused uses are lifting conversion, forecasting and margins.