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NinjaRMM continues on growth strategy with new backup solution

By Catherine Knowles
Mon 17 Aug 2020
FYI, this story is more than a year old

NinjaRMM has launched its new backup solution called Ninja Data Protection, designed for managed service providers (MSPs) and IT professionals.

Ninja Data Protection provides both file and folder, as well as image backup solutions fully integrated with NinjaRMMs flagship platform and requires no additional software downloads.

The solution is immediately available to customers in North America, while customers in Australia and the EU will have access by August 31. Image backup is currently in private beta in North America, and will expand to the EU and Australia at the end of the month, the company states.

NinjaRMM has highlighted two key features of the solution. These are the simplicity of the product and its advanced understanding of security standards.

When it comes to simplicity, Ninja Data Protection is designed to give NinjaRMM customers more immediate visibility into backup activity, history, and storage usage across their client bases, in addition to more reliable, granular, and streamlined control, the company states.

It can be deployed instantly with minimal configuration. It also includes customisable scheduling options, file type and location filters, and adjustable user permissions, network throttling, and revision management controls.

This enables users to create unique backup plans adapted for specific devices or device groups and capable of addressing a host of data protection needs.

Backing up and restoring files and folders with Ninja Data Protection is automated and readily incorporated into workflows that NinjaRMM customers are already using to remotely manage devices, the company states.

Smart scheduling, incremental block-level backup technology, file compression, and bandwidth throttling options ensure that backups and recoveries are fast and reliable without interrupting end users or slowing them down, NinjaRMM states.

Users can therefore simply restore files to any machine with a NinjaRMM agent, or choose to download the file and restore it manually to another device.

Ninja Data Protections image backups provide restore options, including creating boot media software, conducting offline and cloud-based restores, and injecting custom drivers for resilience during difficult heterogenous server restores, Ninja RMM states.

Finally, the solution is fully supported by NinjaRMM’s customer support team, and comes equipped with NinjaRMM’s reporting features.

Presentation-ready reports provide in-depth information on storage usage, licensing information, backup usage, and backup activity at the organisation and device level.

On the security standards front, the new solution builds on NinjaRMM’s platform-level security, user monitoring, activity logging, and enforced mandatory MFA, and as such adheres to and exceeds stringent security and data protection compliance regulations.

All data is encrypted in-motion and at-rest via secure AES 256-bit end-to-end encryption. Customers will have numerous options to store backup data in regional servers located in the US, Canada, throughout the EU and Australia, acknowledging localised data sovereignty requirements in different locations.

In addition, Ninja Data Protection provides a buffered delete capability to prevent users and remote endpoints from conducting hard deletes of critical business data.

With this safeguard in place, Ninja Data Protection provides an effective shield against ransomware and malicious tampering common to many of today’s targeted attacks, the company states.

NinjaRMM CEO Sal Sferlazza says, “Starting today, our customers can begin backing up data on any workstation that has a NinjaRMM agent installed.

“Not only does that help extend and simplify backup coverage to remote and on-site workforces alike, the native integration with our RMM platform also means that managing those backups essentially requires zero additional management burden.

“It is a truly seamless, single-pane-of-glass experience, and it is fully in-line with our mission to remove complexity from IT management and make our customers jobs easier.”

Over the last year, NinjaRMM has invested in its products and workforce, growing its engineering department by more than 60%. In July, the company rolled out a new reseller partner program that, like Ninja Data Protection, figures heavily in the company's strategy for future growth.

“This is an important moment in NinjaRMMs journey,” says Sferlazza. “With the launch of Ninja Data Protection, we are reaffirming our belief that a product-first mentality and relentless pursuit towards innovation is the cornerstone of the company's growth. We believe we are bringing one of the most reliable and easy-to-use backup solutions to the market.”

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