Gallagher Security hosts record-breaking user event in Adelaide

Gallagher Security hosted its bi-annual User Group event in Adelaide, Australia, with attendance exceeding 100 security professionals, marking its largest gathering to date.

The two-day event took place at SkyCity Casino and focused on delivering insights, networking opportunities, and practical training for end users of Gallagher Security's suite of security solutions. The event included expert-led discussions and product demonstrations aimed at helping participants make the best use of the company's offerings.

Themed "Unlock More", this year's User Group sought to encourage participants to broaden their knowledge, strengthen industry connections, and gain insights into current developments in the security sector. Nicola Johnson, National Events Manager – Australia, described the objectives of the event, saying, "GSUG is a key fixture on our calendar of events, and this year we successfully equipped attendees with the latest Gallagher Security knowledge while fostering collaboration among peers, industry leaders, and technology partners."

Designed to add value for end users, the User Group programme featured a curated agenda of guest speaker sessions, networking opportunities, product demonstrations, interactive breakout workshops, and training sessions. According to Nicola Johnson, "Our curated agenda included guest speakers, networking sessions, product demonstrations, interactive breakout workshops, and training workshops, which provided a fantastic opportunity to share Gallagher expertise with the industry."

Speakers from Gallagher Security included Technical Director – Asia Pacific and India, Middle East, and Africa (APAC & IMEA) Mike Margrain; Training Manager – APAC & IMEA, Danielle Mitchell; National Technical Account Manager – Australia, Dean Matheson; National High Security and Federal Manager – Australia, Karl Harris; and Sales Manager – South Australia and Northern Territory, Keith Neville. Members of Gallagher Security's Head Office Product Team in New Zealand also participated, such as Andrew Scothern, Chief Architect; Scott Ridder, Value Stream Lead – Enterprise; Steve Bell, Chief Technology Officer; and Tyson Barnett, Product Manager – Credentials.

External keynote speakers included representatives from public infrastructure, consultancy, higher education, and energy sectors. These were David Carroll, Lead Technology Platforms for the City of Adelaide; David Kameniar, Senior Associate, Operations & Commercial, De Stefano & Co; Jeremy Watkinson, Head of Protective Security Services, De Stefano & Co; Jodie Lowe, Senior Product Owner for ID Card Technology at the University of Sydney; Sean Judge, Manager Physical and Cyber Security at Australian Naval Infrastructure; and Tara Turner, Security and Compliance Systems Coordinator at Loy Yang B Power Station.

Attendees had the opportunity to engage with technology partner exhibitors including ASSA ABLOY, Entrust, IDEMIA, Milestone Systems, Motorola Solutions, and Traka. These partners were on hand to showcase integrations and new solutions within the security technology field. Nicola Johnson said, "Attendees took the opportunity to connect with Technology Partners including ASSA ABLOY, Entrust, IDEMIA, Milestone Systems, Motorola Solutions, and Traka who exhibited their latest solutions and integrations with Gallagher."

One of the focal points of the event was a Technology Partner Panel session that highlighted ongoing collaborative work in the security technology space. On this topic, Nicola Johnson stated, "It was fantastic to take stock of the security industry during this inspiring panel discussion featuring Rob Galic (National Sales Manager, ASSA ABLOY), Tony Pastore (Key Account Manager, Milestone Systems), and Mike Duffield (Sales Principal, Rapid)."

Training workshops were a practical component of the agenda, offering sessions on subjects such as emergency evacuation and mobile evacuation procedures, alarms and alarm viewers, and creating and assigning competencies within the Gallagher Command Centre platform. Nicola Johnson explained, "Our GSUG workshops were specifically designed to showcase valuable insights into key Gallagher product features and support End Users to maximise the potential of their Command Centre solutions."

Reflecting on the success of the event, Nicola Johnson commented, "This reflects both the long-term relationships Gallagher Security has established in Australia as well as the interest that lies in our innovative, world-leading security solutions."