Exclusive: BPC and HP deliver flexible IT support to growing firms

In a market where small and mid-sized businesses face mounting IT challenges, BPC Commercial is creating a new path with the support of long-term technology partner HP and financial innovation from HPE Financial Services.

"We've been in the IT industry for 15 years," said Brian Wu, General Manager of BPC Commercial.

"Over the years, we've had more and more requests from customers for better and more professional IT services. That's why we created BPC Commercial."

At the core of BPC's service is a unique triad approach: combining hardware, software, and finance to craft bespoke, future-proof solutions. The company's ability to blend its IT knowledge with proprietary enterprise software expertise allows it to see beyond the surface of client needs.

"We're not just another IT provider," Wu explained to TechDay during a recent interview.

"We also develop ERP solutions, which means we understand operational flows at a much deeper level. That gives us the ability to design integrated solutions that genuinely help businesses grow."

The bond between BPC and HP stretches back over a decade and a half, something Sandra Lai, HP's ANZ Business Development Manager for Channel Workforce Solutions, views as a model of "strategic alignment."

"This partnership is unique because it's based on trust and long-term collaboration," said Lai. "We support Brian's business with our extensive portfolio - whether it's computing, print, or building new capability. We see ourselves as part of his extended team."

Chris Bor, Partner Account Manager at HPE Financial Services, adds another layer to the partnership, helping to finance and enable solutions tailored to each business.

"Our role is to make projects happen, regardless of budget size," Bor told TechDay.

"We bring financial vitality through flexible leasing, bundling services and technology so businesses can operate without tying up capital."

This collaborative approach is particularly vital as economic pressures and shifting work habits challenge businesses to rethink traditional IT models.

"Mid-sized businesses are dealing with ageing fleets, shrinking budgets and rapid tech changes like AI and quantum computing," said Lai. "They often don't have the resources or the technical knowledge to manage these transitions."

Wu sees this struggle play out on the ground. "IT managers are often stretched thin. They're busy keeping things running day to day and can't always see what's coming," he said.

"That's where we come in - not just selling hardware but consulting, educating, and helping clients avoid costly mistakes."

To support this, HP's Device-as-a-Service (DaaS) offering has evolved in 2025 into a more adaptive solution. "It's no longer just hardware bundled with services and finance," Lai explained. "Now, we've added the Workforce Experience Platform (WXP), which is vendor-agnostic and helps track user sentiment, security posture, and fleet visibility – regardless of device brand."

WXP, which recently moved up in Gartner's Magic Quadrant for employee experience, is a key value-add for BPC's clients.

"It's about visibility, flexibility, and control," said Lai. "IT managers can now pre-empt problems, respond faster, and support a hybrid workforce far more effectively."

Wu agrees. "It's exactly the tool we were waiting for. We're just presenting the beautiful weapon HP created," he said.

BPC's market approach stands apart from competitors because of its full-stack capabilities and hands-on style.

"We don't just solve surface issues," Wu explained. "We spend weeks talking to every department, understanding every pain point. We put ourselves in our clients' shoes and act like their internal IT and operations team."

This ability to plan long-term is one of BPC's major differentiators in the mid-market.

"We help customers think five years ahead – whether it's bundling finance, planning for recovery, or scaling support," he said.

"One example is a client who initially came to us for software. After working through their pain points, we ended up redesigning their entire operations platform and infrastructure."

According to Bor, finance is often the difference between a project happening or not.

"Finance gets you a seat at the table," he said. "A popular tailored offer is our payment relief program, where the customer would pay lower payments – for instance, 1% of the solution's value for the first six months, followed by 3% for months seven to 36."

"On a $100K solution, that's $1,000 a month for the first six months, then $3,000 per month for the remaining term. It's a way to access the tech today while deferring the bulk of the cost."

The environmental benefits of these financial models are also front of mind.

"At the end of a lease, the equipment returns to us for repurposing," said Bor. "That supports sustainability and the circular economy – something more clients are asking for."

As the tech landscape accelerates, BPC is positioning itself as a strategic guide for mid-sized businesses trying to navigate what comes next.

"We understand this market, and we're bold enough to try new things," said Wu. "With HP and HPE Financial Services, we've got the right tools and partners to help clients scale smarter, not just bigger."

And it's that shared ambition that binds the three companies.

"The better we understand our clients' pain, the better the solutions we offer," said Wu.

Watch this video introduction to see how Brian Wu, Sandra Lai, and Chris Bor collaborate to deliver integrated IT and financial solutions for mid-sized businesses.