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What’s new in the CRM CEC Magic Quadrant
Vendors added and upgraded, alongside the old reliables in the 2020 Gartner Magic Quadrant for CRM Customer Engagement Center.
How Australian IT management can use external data to power internal AI tools
Seeking innovative ways to enjoy the powerful advantages finely honed AI tools can offer should be an incentive for providers that hope to survive and thrive in the 2020s and beyond.
LogMeIn announces marketplace and new integrations
New integrations for the GoTo portfolio include Salesforce Lightning, Theta Lake, Clio, Zoho and Prezi.
ManageEngine leverages AU data centres to bring data closer to home
ManageEngine is leveraging two Australian data centres to host its cloud-based IT management applications.
ManageEngine launches holistic take on privileged access security
PAM360 provides governance over privileged access entitlements, correlation of privileged access data with other IT management platforms.
Millions wasted on poor knowledge management solutions
A survey by Ecosystm has revealed that businesses are spending over US$600,000 on average on solutions that are adding little to no value.
ManageEngine expands ESM capabilities for on-premise environments
ManageEngine has announced general availability of new enterprise service management (ESM) capabilities within its on-premise version of ITSM solution, ServiceDesk Plus.
In-depth multi-cloud monitoring banishes blind spots
AI-driven monitoring and IT automation can help drive down the mean time to address issues across all cloud environments, which means IT teams are much more productive.
How Zoho's marketing platform ties together orchestration and marketing execution
Zoho announced its new marketing platform that executes marketing campaigns across multiple channels.
Site24x7 enters China market with new Shanghai data centre
This is Site24x7’s fifth data centre around the globe, with the company set to announce another in Beijing in the next quarter.
Zoho Corporation launches in Australia
Zoho is already used by customers in Australia to help digitise and expand small, medium and multinational enterprises.
THAT’S A WRAP: Zoho’s Zoholics roadshow takes Sydney and Melbourne
The event took place over four days in June, featuring an emphasis on providing a personalised touch.
You're invited: Create custom cloud apps for any industry with Zoho
Zoho is the operating system for business - a single cloud platform with all the necessary applications to run a business entirely from the cloud.