ZK Research stories
The survey points to costly delays and missed messages as staff juggle seven channels, with frontline workers saying voice remains quickest in urgent cases.
It aims to cut outages and rollback costs by letting network teams test changes on a digital twin before they reach production.
Customers can now manage mixed-vendor networks and security from one platform as Extreme adds third-party device support and AI agents.
8x8 rolls out Engage globally, arming frontline and specialist teams with contact centre-grade tools to unify customer experience.
Zscaler launches an AI Security Suite to tackle soaring enterprise AI risks, promising visibility into shadow AI and non-human traffic.
Kore.ai and TeKnowledge have partnered to help enterprises scale AI adoption beyond pilots, enhancing customer service and business operations globally.
Cisco responds to pressing cyber threats by launching Cisco Hypershield, a first-of-its-kind, AI-native security solution, set to redefine and fortify data centres and clouds.
Zoom unveils AI-powered platform Zoom Docs at Zoomtopia 2023, aimed at enhancing collaboration and revolutionising workspaces.
Avaya's cloud collaboration and communication suite Avaya Spaces now has an added touch of NVIDIA's cloud artificial intelligence (AI) solutions.
The 2019 State of AX report by Kemp reveals 66% of businesses struggle with app integration and management. Half of workloads may stay off public clouds.
ZK Research founder and principal analyst Zeus Kerravala gives his top ten tips on how to deploy and optimise SD-WAN.
ZK Research's founder provides his ten steps on deploying an SD-WAN - a series of chip shots rather than one big drive to the moon.
As digital demand surges, network managers must shift from fear to embrace automation, ensuring agility and a competitive edge.
