Workflow Automation stories - Page 3
Workflow automation refers to designing, streamlining, executing, and automating a series of tasks so that they can be easily spread among people and technologies to fit business needs.
It can involve and be a part of coding patterns, CRM, Artificial Intelligence, ERP software and a variety of other technological fields relating to enterprise digitisation.
Workflow Automation is essential in today's rapidly changing tech landscape. Its overall goal is to optimise and streamline processes to create better business outcomes.
It can involve and be a part of coding patterns, CRM, Artificial Intelligence, ERP software and a variety of other technological fields relating to enterprise digitisation.
Workflow Automation is essential in today's rapidly changing tech landscape. Its overall goal is to optimise and streamline processes to create better business outcomes.
WatchGuard & HaloPSA integrate security tools for MSPs
3 days ago
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firewalls
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digital transformation
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network security
WatchGuard and HaloPSA deepen ties to let managed service providers handle security alerts, licensing and billing from one workflow.
Thryv launches AI lead tool for ANZ small businesses
4 days ago
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crm
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digital transformation
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cx
Thryv has rolled out Thryv AI Lead Flow in Australia and New Zealand, aiming to help small businesses capture enquiries, score prospects and automate follow-up.
ACTO launches role-based AI SuperAgents for Life Sciences
4 days ago
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digital transformation
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rpa
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risk & compliance
ACTO rolls out role-based AI SuperAgents for life sciences field teams, aiming to speed compliant access to approved content across sales and medical work.
Splashtop launches unified IT platform for endpoints
4 days ago
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endpoint protection
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digital transformation
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advanced persistent threat protection
Splashtop unveils AI-assisted endpoint platform for IT teams, blending patching, remote support and security alerts in one console.
Infobip launches AgentOS platform, targets agentic AI shift
4 days ago
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uc
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digital transformation
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mfa
Infobip marks 20 years with AgentOS launch as it pushes into agentic AI, aiming to unify customer data and let AI agents act across channels.
Qlik partners ServiceNow to embed analytics in workflows
4 days ago
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data analytics
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data fabric
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rpa
Qlik and ServiceNow team up to pipe governed analytics and metadata into workflows, aiming to sharpen AI agents' decisions across enterprise systems.
Intuit names Xero veteran Matthew Miles to lead APAC
4 days ago
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saas
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devops
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digital transformation
Intuit appoints Xero veteran Matthew Miles as Head of Product for APAC as it steps up investment in Australia and wider Asia Pacific.
James Cook University signs 10-year TechnologyOne deal
4 days ago
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edutech
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data analytics
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digital transformation
James Cook University to unify key operations on TechnologyOne platform in decade-long deal aimed at boosting data, AI and efficiency.
Anthropic launches Claude for Word with tracked edits
4 days ago
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rpa
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risk & compliance
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erp
Anthropic brings Claude into Microsoft Word as a beta add-in, letting users edit tracked changes, check documents and draft in templates.
Cloudflare expands Agent Cloud for AI software agents
5 days ago
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paas
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digital transformation
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edge computing
Cloudflare adds compute, storage and sandboxing tools to Agent Cloud as it races to become the infrastructure layer for AI software agents.
5 key take aways for CIOs from Celonis' 2026 Process Optimisation Report
5 days ago
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digital transformation
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rpa
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erp
CIOs warned AI will miss ROI without process intelligence as Celonis survey finds 85% of firms eyeing agentic enterprise status and 76% held back.
Westpac NZ launches Microsoft AI contact centre platform
5 days ago
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network infrastructure
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digital transformation
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hyperscale
Westpac NZ rolls out Microsoft Dynamics 365 Contact Centre with AI support, aiming to speed up calls and cut waits across New Zealand branches.
Oracle adds Lucinity AI investigation tools for banks
5 days ago
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digital transformation
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fintech
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it automation
Oracle expands its financial crime platform with Lucinity's AI investigation tools, aiming to cut compliance workloads for banks and regulated firms.
Exclusive: Celonis global banking head says AI rollout hinges on process intelligence
5 days ago
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data analytics
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digital transformation
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cx
Banks are slowing AI rollouts as they prioritise process visibility, with Celonis arguing execution depends on understanding how work flows today.
Hyland appoints Lubor Ptacek as Product Marketing Chief
5 days ago
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document management
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data analytics
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digital transformation
Hyland names Lubor Ptacek Senior Vice President of Product Marketing as the software group sharpens its global AI product strategy.
Celonis expands Oracle cloud tie-up for enterprise AI
5 days ago
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digital transformation
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multi-cloud
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partner programmes
Celonis broadens Oracle cloud partnership to let enterprises run its process intelligence on OCI, linking AI tools with business workflows and modernisation.
FintechOS launches AI platform for banks & insurers
5 days ago
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digital transformation
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fintech
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cx
FintechOS rolls out FintechOS 8 preview, pairing governed AI with product workflows for lenders and insurers as it eyes launch later this quarter.
Xero & Anthropic fuel AI battle in finance software
5 days ago
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saas
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fintech
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financial systems
Xero's Anthropic tie-up deepens finance software AI split as groups weigh integrated platforms against agent tools that work across multiple systems.
Supply chain operators: Here's how to make AI and data work for you
Last week
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crm
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data analytics
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digital transformation
Logistics firms are sitting on rich data, but disconnected systems are draining time and money; experts say start with one clear fix, not a grand AI overhaul.
Anthropic launches Claude Managed Agents in public beta
Last week
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saas
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uc
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paas
Anthropic's public beta gives developers cloud-hosted AI agents with built-in execution, tracing and governance, as rivals race to simplify deployment.