User experience news stories
What about us? Why user experience should be integral to your digital transformation program this year
The investment your organisation makes in platforms and processes will be wasted if you fail to get end users on board, warns WalkMe Australia and New Zealand regional vice president Clarence Dent.
Trends for the modern workplace in 2022 and beyond
As hybrid work becomes the norm attention is turning to how to maintain productivity and culture with a geographically dispersed workforce.
Hyland partners with Espire for enhanced BX technology solutions
Hyland has partnered with Espire to deliver an enhanced range of Business Experience (BX) technology with advanced content management solutions.
Five ways to deliver the total experience to customers
It's a question that's been pondered over the decades, shrouded in mystery. How can organisations give customers what they really want?
New technology from OPPO extends the life of lithium batteries
OPPO's Battery Health Engine extends the life of lithium batteries for better user experience and environment sustainability.
Video: 10 Minute IT Jams - An update from Comvita on new Microsoft collaboration
Comvita has recently announced and put in place a variety of interactive sensory experiences for consumers, collaborating with Microsoft to implement its Hololens technology technology.
‘Evidence and escalate’ is the new mantra for taking A/NZ businesses digital
To do digital experience properly, we - as enterprise IT teams and network professionals - need to get on the front foot.
Empowering security teams to be UX innovators
When development, security and operations teams collaborate, they can deliver system reliability and exceed customer expectations.
Employee experience to take on even greater importance in 2022
"In 2022, the user experience will become paramount for true digital adoption as while technology is indeed digital, users are human."
TX strategy crucial in transforming Govt services, report finds
By 2023, at least 85% of governments without a total experience (TX) strategy will fail to successfully transform government services, according to Gartner.
How modern technology solutions help insurers provide a better customer experience
In a market that values hyper-personalisation over all else, the importance of customer experience (CX) and user experience (UX) has proven to be what matters most to the public.
F5 extends Shape Security portfolio to protect against account takeover attacks
F5 has announced multiple security offerings with the intention of helping to safeguard digital experiences with comprehensive account takeover protection.
Acquia officially receives 'protected' stamp from IRAP assessment
This confirms that Acquia Drupal Cloud has achieved the Australian government security status of Protected on selected deployments.
OpenText expands capabilities in latest Cloud Editions release
OpenText is adding new capabilities to its Business Network Cloud as part of the Cloud Editions 21.4 launch at OpenText World.
How should cloud-centric organisations prioritise data protection?
Organisations can embrace digital transformation with confidence by including these critical considerations in data protection strategy planning and execution.
Dynatrace introduces Session Replay, revamping mobile UX
The enhancements open the door for digmance feature adoptions ital teams to further optimise the user experience, performance feature adoptions and conversions of their mobile apps.
The crucial role of digital experience in a successful eCommerce venture
Developing a strong online relationship with the customer is a crucial part of doing business in the digital era.
Research finds top-ranked sites in Google result fail user experience test
Research suggests that websites ranked in Googles top 20 search results fail to meet the user experience threshold.
How IT will lead digital transformations
The COVID-19 pandemic has raised the urgency of digital transformation as companies have been forced to shift from in-person to contactless sales and services overnight. Delivering digital customer experiences has become the only way to do business.
Agile and innovative teams are key to outstanding customer experiences
To ensure happier customers, fewer bugs and faster page loads are needed. Here are three ways that teams can enable greater customer experiences for their businesses — and it all starts with the dev team.
Application Performance Monitoring / APM
How UX monitoring can transform remote access technologies
Making UX central to the monitoring strategy is key to the success of digital workspace initiatives — a success which many businesses hinge on.
Contentsquare expands A/NZ presence with new offices in Melbourne and Sydney
Contentsquare has stated its plans to extend growth in the APAC region with the launch of four offices in Melbourne, Sydney, Tokyo and Singapore.
Competing in the digital era: delivering better services with SD-WAN
The cause of many of the delays and connectivity issues experienced by end-users is the need to backhaul internet traffic. SD-WAN can help with that, writes Vertel commercial director Tony Hudson.
Are robust digital experiences the future of healthcare in New Zealand?
“People’s perceptions of and relationships with technology are changing, and to adapt, healthcare payers and providers need to redesign digital experiences.”