Social commerce stories
Blackhawk launches digital wallet for unified stored value
Yesterday
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fintech
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cx
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martech
Blackhawk Network has unveiled a Digital Wallet API that lets brands pool gift cards, refunds, loyalty rewards and promo credit into one spendable balance.
5 eCommerce trends set to define 2026
Last week
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digital transformation
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cx
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martech
Ecommerce in 2026: AI shoppers, social sales and returns pressure push retailers to rethink data, compliance and cross-border growth.
Shoppers turn against AI social content, survey finds
Last week
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cx
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martech
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partner programmes
Shoppers increasingly prefer human-led social posts over AI-generated material, with Gen Z driving brands towards micro-influencers and niche creators.
PayPal brings payment links to Canva's 265 million
Last week
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saas
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digital transformation
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fintech
PayPal brings payment links into Canva for 265 million users, letting creators, entrepreneurs and small firms sell from designs with QR codes and checkouts.
Bazaarvoice launches API to boost AI review discovery
Last week
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martech
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commerce systems
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erp
Bazaarvoice unveils patent-pending API to help brands and retailers surface verified reviews in AI-led shopping and search results.
TikTok Shop adds Bazaarvoice reviews to product pages
Last month
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cx
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martech
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e-commerce
TikTok Shop and Bazaarvoice link up to push verified customer feedback, photos and videos onto product pages as US sales surge.
Pattern appoints David Jennison to lead European growth
Last month
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data analytics
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cx
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martech
Pattern appoints ex-Amazon eCommerce Specialist David Jennison as Europe MD to spearhead marketplace-driven growth and AI-powered expansion.
BYRDLI, Tahnee Cook launch live LA travel booking push
Last month
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e-commerce
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social media
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olympic games
BYRDLI and creator Tahnee Cook launch a live LA itinerary campaign, letting followers book her real-time stays, experiences and hotel deals.
Revuze adds TikTok Shop insight to market platform
Fri, 27th Feb 2026
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data analytics
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cx
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martech
Revuze now tracks TikTok Shop sales and creator performance, unifying commerce data with customer feedback in its market platform.
Ecommpay issues free guide to combat rising eCommerce fraud
Thu, 26th Feb 2026
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mfa
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fintech
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cx
Ecommpay launches a free fraud guide for online retailers as UK payment fraud hits GBP £1.17 billion and AI-driven scams rapidly escalate.
AI, unified commerce to reshape Australian retail by 2026
Wed, 25th Feb 2026
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digital transformation
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cx
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martech
AI and unified commerce will become core to Australian retail by 2026, as rising expectations force investment in real-time systems.
Global eCommerce giants squeeze Australia's marketplaces
Thu, 12th Feb 2026
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digital entertainment
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supply chain
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google
Amazon, Temu and Shein tighten their grip on Australian eCommerce as local marketplaces retreat and shoppers chase speed and social.
YouTube sets 2026 agenda on creators, kids & AI tools
Thu, 22nd Jan 2026
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martech
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physical security
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digital entertainment
YouTube sets 2026 agenda with tougher child safety tools, bigger creator payouts and expanded AI across production and viewing.
Criteo outlines agentic AI's next phase in eCommerce
Mon, 12th Jan 2026
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martech
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commerce systems
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personalisation
Criteo says agentic AI will add a powerful new eCommerce layer, reshaping search, retail assistants and LLM ad models without replacing shops.
Exactly.com predicts AI & agentic commerce for 2026
Fri, 9th Jan 2026
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data protection
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digital transformation
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crypto
Exactly.com predicts AI agents, social commerce and omnichannel retail will redefine trust, convenience and control in 2026 shopping.
US holiday online sales hit record on mobiles & AI
Thu, 8th Jan 2026
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gaming
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wearables
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data analytics
US holiday online sales hit a record USD $257.8 billion as shoppers shifted to mobiles, Buy Now Pay Later and generative AI search tools.
AI, circular retail & data to reshape global shopping
Wed, 7th Jan 2026
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cx
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martech
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ai
AI agents, circular retail and tighter rules will upend shopping by 2026, Akeneo warns, as poor product data threatens brand visibility.
Social media drives Black Friday sales surge in UK
Thu, 18th Dec 2025
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digital transformation
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cx
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martech
Social media fuelled a Black Friday boom in the UK, as Rithum data showed global social sales soaring 152% and online spend up 27%.
AI to redefine eCommerce discovery, emotion & subs by 2026
Fri, 12th Dec 2025
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digital transformation
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cx
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martech
AI is set to reshape eCommerce by 2026, powering discovery, emotional journeys and flexible subscriptions built on cleaner product data.
Gen Z trust creators over brands for tech decisions
Fri, 12th Dec 2025
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mdm
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martech
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smart home
Gen Z now trust online creators over tech brands, reshaping how phones, wearables and smart home devices are discovered and bought.