SMS / Short Message Service stories
Rising cybersecurity threats prompt shift from traditional password methods
Rising cybersecurity threats prompt a shift from traditional, vulnerable password methods to phishing-resistant authentication solutions.
Dedoco unveils AI platform Ping to protect consumers from scams
Singapore-based Dedoco's AI platform, Ping, aims to protect consumers from online scams, enhancing trust and security in business communications.
DocuSign integrates with WhatsApp, accelerating digital contract processes
DocuSign, global e-signature leader, has announced an integration with WhatsApp, aiming to enhance digital contract processes.
Sydney firm Atomic.io shines in inaugural 2023 TMW 100 martech list
Sydney-based martech firm Atomic.io secures No. 2 spot for Innovation in Web/Mobile Platforms in the inaugural TMW 100 list.
Access4 launches new SMS service to fuel partner growth
Access4, the UCaaS provider, has launched a new SMS service to fuel partner network growth and increase customer retention.
Helping to win the battle to curb SMS and voice fraud
Australians lost over $2 Billion to scams in 2021, according to the Australian Competition and Consumer Commission.
Telstra blocks over 225 million scam text messages since April
Telstra's SMS scam filters has continued to block millions of scam messages, with a staggering 225 million blocked since April this year.
The future of authentication: four trends to watch in 2023
In a year of economic uncertainty and geopolitical tensions, it should be no surprise that the digital landscape is fraught with cyberthreats.
30 years of texting: from ‘Merry Christmas’ to hybrid experiences in-store and online
Shopping habits have changed since the beginning of the pandemic; the biggest trend of all is the rise of hybrid shopping.
KnowBe4 identifies email and SMS security risks for APAC
More than half of APAC office workers (59%) don't believe using their work email for personal activity is a security risk, according to a study by KnowBe4.
Zoom unveils a load of new updates and features
Zoom has unveiled a raft of new updates and features to its platform, including enhanced slide control, advanced polling, and attendance status.
Global SMS scam uncovered on Google Play Store, promoted on Tik Tok and Instagram
Over 150 scam apps that trick users into costly subscriptions have been discovered by Avast, including ones on the Google Play Store.
ServiceNow and Twilio introduce new messaging service
ServiceNow has announced the ServiceNow Messaging Service to help organisations drive better service experiences from issue to resolution. .
Scam messages on the rise, organisations must take action
More than half of consumers lose trust in organisations after receiving scam messages, according to a global study from Callsign.
8x8 adds new business messaging features to Microsoft Teams
8x8 has announced its new 8x8 Voice for Microsoft Teams app has now added SMS, MMS, and fax capabilities to extend the teams experience for users.
AFP arrests two men with ties to Australian SMS phishing scheme
Two men have been arrested for their roles in an SMS phishing scheme that conned Australians out of money and identities.
HubSpot boosts SMS marketing capabilities with MessageMedia
HubSpot partners with MessageMedia to add targeted SMS capabilities to its CRM platform, providing marketers with personalised cross-channel campaigns.
It’s not in the post: How an SMS document platform can streamline the contact centre
COVID-19 spotlights contact centres' value; SMS over post saves firms time and money.
Vodafone renews partnership with Soprano for enterprise SMS
Since Soprano and Vodafone began working together in 2016, demand for cloud-based mobile messaging services has continued to surge.
Top 10 tips on how Kiwi SMEs can utilise text messaging in a crisis
The current global COVID-19 crisis has meant businesses have needed to find new ways to communicate with their clients and customers.
Soprano Design updates enterprise messaging platform
Soprano Design enhances Soprano Connect platform with new RCS features for improved business comms.
Australian professionals high target for cyber crims, new study shows
Aussie Infosec pros report highest phishing-led ransomware rates, underpinning urgent need for cyber education.
How SMS became the trusted mode of customer communications
About 90 percent of text messages are read within three minutes of receipt and we’re seven times more likely to respond to a text than an email.
Soprano Design to launch new digital and social channels
Soprano Design launches Soprano Connect, melding enterprise with social messaging, as CPaaS demand soars.