ServiceNow stories - Page 3
Cloudera rides hybrid AI surge with strong FY26 gains
Thu, 12th Feb 2026
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virtualisation
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network infrastructure
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hybrid cloud
Cloudera posts surging FY26 growth as enterprises embrace governed hybrid AI, fuelling expansion, fresh hires and multi-cloud innovation.
Boomi hits 30,000 customers as AI integration surges
Mon, 9th Feb 2026
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digital transformation
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hyperscale
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cloud security
Boomi tops 30,000 customers and runs 75,000 AI agents in production, as enterprises shift from AI experiments to large-scale automation.
Anthropic plugins accelerate the shift to AI agents
Fri, 6th Feb 2026
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saas
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crm
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firewalls
Anthropic adds Claude plugins to Cowork, fuelling investor fears that agent-style AI could undermine traditional seat-based software.
ServiceNow deepens Anthropic tie & wins airline deal
Fri, 30th Jan 2026
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crm
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digital transformation
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cx
ServiceNow makes Anthropic's Claude its default AI for app building and wins a major Panasonic Avionics deal spanning 300+ airlines.
Dynatrace unveils agentic AI system for autonomous ops
Thu, 29th Jan 2026
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devops
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hybrid cloud
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digital transformation
Dynatrace launches an agentic AI operations layer to automate cloud and AI-native workloads, aiming for self-healing, autonomous observability.
ServiceNow deepens Claude AI integration across work
Thu, 29th Jan 2026
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paas
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digital transformation
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iaas
ServiceNow makes Anthropic's Claude its default AI across Build Agent and workflows, promising faster app development and industry-specific gains.
Big banks back AI while keeping core software in place
Wed, 28th Jan 2026
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saas
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crm
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digital transformation
Big banks and AI leaders signal they will layer new AI tools on top of, not instead of, core enterprise software systems.
Wild Tech strengthens APAC growth with new C suite
Wed, 28th Jan 2026
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crm
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digital transformation
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cx
Wild Tech bolsters APAC expansion, appointing three new C-suite leaders to drive AI-led solutions, operations and revenue growth.
Veeam appoints new leaders to drive data resilience push
Wed, 28th Jan 2026
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storage
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virtualisation
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uc
Veeam reshapes its top team with three senior hires to sharpen its global data resilience, security and AI-driven growth strategy.
ControlUp unveils multi-tenant DEX platform for MSPs
Fri, 23rd Jan 2026
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mdm
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cx
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martech
ControlUp has launched a multi-tenant digital experience platform and partner programme to help MSPs automate IT, boost CX and grow revenue.
Rimini Street launches 20 Agentic UX tools for ERP
Fri, 23rd Jan 2026
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digital transformation
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rpa
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supply chain
Rimini Street debuts 20 ServiceNow-powered Agentic UX tools to modernise Oracle and SAP ERP workflows without disruptive upgrades.
ServiceNow deepens OpenAI deal to power voice, agents
Thu, 22nd Jan 2026
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saas
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digital transformation
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it automation
ServiceNow expands its OpenAI partnership to embed GPT-5.2 voice agents and automation more deeply into enterprise workflows and IT systems.
ServiceNow revamps partner strategy around AI agents
Thu, 22nd Jan 2026
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devops
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digital transformation
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partner programmes
ServiceNow centres revamped partner strategy on AI agents, overhauling its Build Programme, incentives and fees to drive new ecosystem growth.
ServiceNow deepens OpenAI pact to power voice-first AI
Wed, 21st Jan 2026
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digital transformation
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it automation
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rpa
ServiceNow expands its OpenAI partnership to make frontier models and voice-first AI core to enterprise workflows and automation at scale.
Synechron unveils Agentic AI suite for regulated sectors
Wed, 21st Jan 2026
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siem
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digital transformation
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fintech
Synechron has launched an Agentic AI suite to automate mission-critical workflows in heavily regulated financial and insurance sectors.
'BodySnatcher' flaw lets hackers hijack ServiceNow AI agents
Fri, 16th Jan 2026
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uc
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mfa
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cloud security
'BodySnatcher' bug let attackers hijack ServiceNow AI agents to mimic users and create backdoor admin accounts on on-premise systems.
OutSystems appoints Fay Sien Goon as new finance chief
Tue, 13th Jan 2026
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saas
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digital transformation
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lcnc
OutSystems names Fay Sien Goon as CFO to steer global finance and support its push into AI-powered application development and agentic systems.
xtype sees surge in demand for ServiceNow governance
Wed, 7th Jan 2026
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data protection
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devops
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digital transformation
xtype sees demand surge as global firms race to tighten ServiceNow governance and prepare AI-driven change across sprawling estates.
Omnissa named IDC MarketScape leader in four UEM areas
Sat, 27th Dec 2025
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digital signage
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data analytics
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digital transformation
Omnissa has been named an IDC MarketScape leader in four unified endpoint management segments, spanning Apple, Windows, frontline and IoT.
SaaS attacks surge as boards turn to AI for defence
Thu, 25th Dec 2025
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saas
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crm
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firewalls
Cyber attacks on SaaS platforms are soaring, pushing boards to make AI‑driven security a core strategy as misconfigurations fuel mass breaches.