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ServiceNow buys DxContinuum; adds machine learning to intelligent automation
ServiceNow is acquiring machine-learning startup DxContinuum, utilising its technology to more bolster its intelligent automaton with machine learning
Expert insights: Why cloud architecture matters
As corporations move to the cloud, a key decision must be made – choosing the right cloud architecture. Here is why it is so important.
ServiceNow appoints first-ever APJ chief strategy officer
Former Optus IT director Apurva Chikhalikar steps into the CSO role as the company looks to drive consistent business strategy and partnerships.
Expert insights: The true meaning of availability
The cloud storage industry approaches availability from the inside out, but factors that are out of our control may pose even greater problems.
Victoria based uni begins IT transformation with UXC Keystone
“UXC Keystone worked closely with Federation University Australia to ensure the ServiceNow solution met all of the institution’s needs."
New ServiceNow cloud offerings designed to help security teams
“ServiceNow is bridging the gap between IT operations and security by replacing manual, informal processes with a proven orchestration platform."
Manual admin hampering Aussie managers - and companies
Australian managers are spending 36% of their time on manual administrative tasks with companies failing to harness technology to accelerate work.
ServiceNow and automation: Changing the way businesses run
“Automation not only makes processes faster and more efficient, it also reduces human error and standardises processes."
UXC Keystone gains highest partner status with ServiceNow
UXC Keystone is officially the first ServiceNow partner in the Asia Pacific region to gain Master Solution Partner status.
Unisys and ServiceNow partner up, focus on enterprise space
Unisys has become a global managed services partner to ServiceNow, in order to deliver integrated service management solutions for enterprise clients.
Victorian emergency services agency turns to ServiceNow
The Emergency Services Telecommunications Authority (ESTA) in Victoria is officially using ServiceNow for its audit and risk business function.
ServiceNow acquires Intreis, launches new GRC offering
ServiceNow, the enterprise cloud company, has announced it is acquiring Intreis and is expanding its governance, risk and compliance (GRC) offering.
CIO? You need to get radical, dude
It’s pretty hard to get excited about IT service management, mainly because it isn’t that thrilling...