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Salesforce & AWS team up to drive digital transformation in Australia
“Telstra Enterprise has partnered with Salesforce to help our team digitally transform the way we serve our enterprise and government customers."
Salesforce cloud tech helps banks fix customer loyalty problem
Over one-third of banking customers are “hidden defectors,” meaning they purchase products or services from a competitor of their primary bank.
Bluewolf report shows Aussies slow in AI adoption
The company says just 33% of Australian business professionals surveyed said they expect to increase their current AI investment.
Cloud set to democratise AI for SMBs – Salesforce Area VP
Businesses who take the opportunity to leverage business intelligence from AI will be smarter, faster and more productive.
Sage Australia partners with Morphate and Parvero
Morphate and Parvero will become the first local Salesforce partners to offer Sage Live.
Enterprise SaaS market to double in next three years
Microsoft is continuing to take the lead in the enterprise SaaS market, which is forecast to double in size over the coming three years.
Top NZ businesses share Salesforce stories at Basecamp
Over 800 representatives from New Zealand's Salesforce ecosystem of customers, partners and cloud specialists attended the event.
Salesforce announces Summer ‘17 update at Auckland Basecamp
The Basecamp event also featured trailblazing customer stories from Fonterra, HazardCo, Spark Digital and Soul Machines.
Freshworks makes new position to bring in ex Akamai managing director
Freshworks has announced the appointment of SIdharth Malik to the specially created position of chief revenue officer.
Is the end of open source VoIP in sight? Five reasons why it's on the way out
Beware of partner programs that allow more established suppliers of the same solution to undercut new providers.
IBM named a global leader among Salesforce implementation partners
Forrester Research recently released a report that delved into the world of Salesforce implementation partners and selected 11 of the best.
What to look out for when adding applications to your SaaS portfolio
Applications are not standalone investments and are in fact part of an ecosystem, so IT decision makers must consider their entire SaaS portfolio
Salesforce Service Cloud goes next-gen with mobile apps & learning platform
Salesforce is taking the next generation of its Service Cloud to customers this week, adding more customisation and an interactive learning platform.
Salesforce Ventures injects funding into Aussie consulting partner
“Becoming a Salesforce Platinum Partner is an exciting milestone and a testament to the hard work of our talented, growing team."
Innovation & AI - top priorities for Asian companies - so what's the hold up?
"The 4th Industrial Revolution is upon us, and companies that harness the predictive prowess of A.I. are well-placed to address challenges."
Salesforce announces advanced AI-powered analytics integration for sales, service, and marketing
Salesforce users now have access to advanced analytics apps with data discovery, rich visualisations.
A trillion-dollar boost: Salesforce releases new research on the economic impact of AI on CRM
By 2021, AI-powered CRM activities could increase global business revenues by US$1.1 trillion and create 800,000 net-new jobs.
Salesforce announces AI-powered B2B marketing solution
Einstein ABM enables marketing and sales teams to precisely target their most valuable accounts, personalise campaigns and engage with prospects.
Bluewolf announces new AI telco Salesforce solution to deliver better CX
Bluewolf integrates IBM Watson APIs, Vlocity and Salesforce Einstein to improve experiences for telecommunication agents and customers.
Salesforce announces US$50m fund to grow cloud consulting firms
Some of the investments in the new System Integrator Trailblazer Fund include 7Summits, Arxxus, and ATG.
Android Pay integration, Einstein Predictive Sort features announced for Salesforce Commerce Cloud
The new features allow online retailers to integrate artificial intelligence into the customer experience more.
Digital innovation provider Solnet announces partnership with Salesforce
The company recently had success with a large agribusiness project involving a Salesforce-connected-application.
Solnet partners up with Salesforce for digital transformation
Solnet has signed on as a Salesforce consulting partner, as it ‘actively explores’ partnerships and technologies to help further customers’ DX.
CloudSense & NTT DATA partner to help CSPs tackle digital challenges
Together, the companies will work on NTT Data’s Digital Telco Lab with the aim of developing digital solutions for Communication Services Providers.