Policy abuse stories
Rue Gilt Groupe plugs Riskified into Zendesk to curb fraud
2 days ago
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crm
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uc
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data analytics
Rue Gilt Groupe brings Riskified identity scoring into Zendesk as retailers race to stop refund abuse without slowing customer service.
Riskified & HUMAN join forces to tackle AI-driven eCommerce risks
Fri, 15th Aug 2025
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risk & compliance
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llms
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cybersecurity
Riskified and HUMAN Security partner to help merchants manage rising risks and opportunities from AI-driven eCommerce shopping agents.
Australian retailers hit by surge in fraud amid cost crisis
Wed, 14th Aug 2024
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cx
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martech
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supply chain
Australian retailers are facing a surge in returns fraud amid economic hardship. Loop reports 60% of retailers affected.
Fighting smart against policy abuse in online retail
Tue, 1st Mar 2022
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supply chain
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bnpl
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e-commerce
The trouble with policy abuse, compared to conventional fraud, is that policy abusers are not necessarily cybercriminals who are hiding their identity.
Video: 10 Minute IT Jams — Who is Forter?
Thu, 25th Nov 2021
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saas
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cx
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martech
Forter, a SaaS-based fraud detection company, works with global online retailers and banks to provide real-time trust analysis.