Outsourcing stories - Page 10
The concept of the Division of Labour introduced by economics philosopher Adam Smith underpins the modern notion of outsourcing. This describes the allocation of specialist tasks to outside experts capable of doing the job better, while potentially reducing costs and allowing the contractor to focus on core business.
IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
HCL - the Global IT company with a growing ANZ presence
Tue, 20th Aug 2019
#
hyperscale
#
public cloud
#
microsoft
HCL, founded 43 years ago and based in India, is strengthening its footprint in Australia and New Zealand, employing over 1,960 people across ANZ.
Northern Melbourne council launches cloud-based solution Nintex
Tue, 13th Aug 2019
#
cx
#
martech
#
apm
The cloud-based solution will be used to improve customer experience, and to capture and manage processes, according to a statement.
Outsourcing market hits record high, despite sluggish growth in ANZ
Mon, 12th Aug 2019
#
iaas
#
partner programmes
#
outsourcing
The outsourcing market in Asia Pacific has hit a new record, with the managed services segment experiencing its best quarter in five years.
How processes can be the key to RoI in digital transformation
Mon, 29th Oct 2018
#
it automation
#
rpa
#
apm
Process management and automation is vital to any digital transformation, but it is about more than just taking some forms online.
The importance of closer relationships with external IT support
Mon, 23rd Jul 2018
#
partner programmes
#
smb
#
outsourcing
CSG's recent survey has shown that SMBs are outsourcing their IT support at an increasing rate, showing opportunity for providers of IT services.
IDC Report: services market booming as organisations prioritise digital transformation
Wed, 16th May 2018
#
outsourcing
#
modernisation
#
services
IDC reports IT services market growth to $502bn in 2H17, nears $1tn in full year, driven by digital transformation.
Investor data management outsourcing to hit 60% by 2021 - Survey
Thu, 10th May 2018
#
edutech
#
outsourcing
#
data management
New research by State Street has revealed that the trend toward outsourcing data management is showing no sign of slowing.
IDC forecast 'exploding' cognitive/AI opportunities in APeJ service market in 2018
Mon, 19th Mar 2018
#
uc
#
martech
#
ai
APeJ AI services market boom: IDC predicts 78% growth in spending, forecasting AI as key for competitive edge.
DX and 3rd Platform initiatives drive IT and business services growth
Tue, 21st Nov 2017
#
partner programmes
#
it services
#
outsourcing
The IT services and business services market is being aided by demand for technology outsourcing and project oriented services as companies seek DX.
DX driving Philippines outsourcing market to US$500m by 2021
Mon, 21st Aug 2017
#
outsourcing
#
disruption
#
modernisation
DX is helping drive IT outsourcing spend upwards in the Philippines, but multiyear and multimillion-peso deals are decreasing says IDC.
Two major BPOs form joint venture – open new delivery hub in Malaysia
Fri, 18th Aug 2017
#
uc
#
contact centre
#
outsourcing
According to Everise the agreement with UBASE aligns two unique BPO companies to provide an unparalleled global service experience.
The Kiwi connection to Microsoft's new Canberra cloud regions
Thu, 17th Aug 2017
#
hyperscale
#
public cloud
#
dc
These two new regions in Canberra will complement Microsoft's existing cloud services currently delivered from Sydney and Melbourne.
Partners Group acquires Civica for not to be sneezed at £1 million
Wed, 26th Jul 2017
#
outsourcing
#
m&a
#
civica
Private equity giant Partners Group snaps up Civica for a hefty £1 billion, bolstering public sector services globally.
Business process outsourcing set to soar in Malaysia
Thu, 20th Jul 2017
#
outsourcing
#
bpo
#
analyst report
Increased demand from the customer care segment and Malaysian enterprises seeking high end analytics solutions is driving the BPO market.
Thomas Duryea Logicalis ups DX play with restructure
Mon, 8th May 2017
#
data analytics
#
digital transformation
#
partner programmes
Thomas Duryea Logicalis is ramping up its digital transformation focus, restructuring into two main areas of operation, and adding new practices.
Companies should outsource IT to avoid corporate bottleneck, exec says
Tue, 28th Mar 2017
#
outsourcing
#
it department
#
partners
IT teams are facing increasing pressure to provide tools and platforms to boost productivity and efficiency, according to Brennan IT's Lyncoln de Mello.
Indian government IT spend to climb on back of IT services, software increases
Thu, 16th Feb 2017
#
supply chain
#
erp
#
printing
The Indian government is forecast to increase its IT spend by 9.55 this year, with software and IT services spend among the big movers.
ISG Index reveals rapidly growing APAC As-a-Service industry
Wed, 1st Feb 2017
#
iaas
#
outsourcing
#
itaas
Three years ago, barely one in every four dollars in Asia Pacific ACV was spent in the as-a-service space. Now it is capturing 53% of the market.
APAC as-a-Service industry sees boom while traditional sourcing market weakens
Wed, 2nd Nov 2016
#
iaas
#
outsourcing
#
itaas
The Asia-Pacific as-a-Service industry is growing and has now surpassed traditional outsourcing levels for the very first time.
IBM named a leader in data center outsourcing
Thu, 4th Aug 2016
#
ibm
#
outsourcing
#
data center outsourcing
IBM tops Gartner's Data Center Outsourcing and Infrastructure Utility Services report, proving its leadership in a changing industry.