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The operational backbone of modern organisations is being reimagine
Customer Relationship Management

The operational backbone of modern organisations is being reimagine

AI is evolving beyond ERP and CRM tools to become the operational backbone, integrating systems and automating workflows across organisations by 2026.

By Vab Mittal • 5 min read • Mon, 24th Nov 2025
Kore.ai brings AI agent automation to Microsoft 365 suite
Data Protection

Kore.ai brings AI agent automation to Microsoft 365 suite

Kore.ai integrates its AI agents into Microsoft 365 suite, enabling secure automation across Word, Teams, and Outlook for enterprise productivity.

By Sean Mitchell • 3 min read • Wed, 19th Nov 2025
Are you really managing 87% of your client files through your email inbox
Customer Relationship Management

Are you really managing 87% of your client files through your email inbox

87% of insurance broker client files are managed via email, yet most struggle with organisation, risking compliance and missed renewals.

By Staff Writer • 5 min read • Wed, 30th Jul 2025
Over 80,000 Microsoft Entra ID accounts hit by major takeover campaign
Malware

Over 80,000 Microsoft Entra ID accounts hit by major takeover campaign

Over 80,000 Microsoft Entra ID accounts have been targeted in the UNK_SneakyStrike takeover campaign exploiting the TeamFiltration penetration testing tool.

By Sean Mitchell • 5 min read • Thu, 12th Jun 2025
Taboola extends decade-long ad partnership with Microsoft
Marketing Technologies

Taboola extends decade-long ad partnership with Microsoft

Taboola celebrates a decade-long advertising partnership with Microsoft, now expanding to include Outlook and Microsoft 365, enhancing advertisers' reach.

By Sean Mitchell • 2 min read • Wed, 19th Mar 2025
Microsoft boosts AI collaboration with Wave 2 of 365 Copilot
Unified Communications

Microsoft boosts AI collaboration with Wave 2 of 365 Copilot

Microsoft unveils Wave 2 of Microsoft 365 Copilot, featuring Copilot Pages, Python in Excel, and automated agents to boost productivity and collaboration.

By Kaleah Salmon • 3 min read • Wed, 18th Sep 2024
Abnormal sees 350% uptick in phishing via file-sharing sites
Phishing

Abnormal sees 350% uptick in phishing via file-sharing sites

Abnormal Security's latest report reveals a staggering 350% surge in file-sharing phishing attacks exploiting trusted domains.

By Shannon Williams • 3 min read • Tue, 20th Aug 2024
Microsoft outage exposes need for advanced security measures
Microsoft

Microsoft outage exposes need for advanced security measures

Microsoft's 365 Office and cloud services suffered major outages, sparking calls for AI-powered tech to combat growing DDoS attacks and misconfigurations.

By Shannon Williams • 3 min read • Thu, 1st Aug 2024
Patch Tuesday has revealed 51 vulnerabilities
Cybersecurity

Patch Tuesday has revealed 51 vulnerabilities

Microsoft addresses 51 vulnerabilities in June 2024 Patch Tuesday, with one critical RCE for Windows, alongside patches for Office and SharePoint flaws.

By Adam Barnett • 4 min read • Wed, 12th Jun 2024
NetDocuments announces new integrations with Microsoft 365
Unified Communications

NetDocuments announces new integrations with Microsoft 365

NetDocuments launches new Microsoft 365 integrations, including Copilot, to boost collaboration, security, and productivity for legal professionals.

By Catherine Knowles • 3 min read • Thu, 23rd May 2024
SquareX reveals gaping hole in major email providers' security measures
Advanced Persistent Threat Protection

SquareX reveals gaping hole in major email providers' security measures

SquareX's cybersecurity study reveals major email providers' distressing failure to effectively identify and counter malicious document threats, potentially putting millions of global users at risk.

By Sean Mitchell • 2 min read • Thu, 4th Apr 2024
AI, automation, and data proving: A potent mix for early adopters
Generative AI

AI, automation, and data proving: A potent mix for early adopters

Businesses increasingly integrate AI and automation tools into their workflows, discovering practical benefits and maximising value by utilising the right AI tool, automation, and reliable data.

By Shaun Leisegang • 4 min read • Wed, 28th Feb 2024
Integrity360 expands Microsoft security services across Europe
Ransomware

Integrity360 expands Microsoft security services across Europe

Cybersecurity firm Integrity360 bolsters its Microsoft security services across Europe, catering to 75% of businesses.

By Shannon Williams • 3 min read • Thu, 18th Jan 2024
Revenue Grid unveils AI-driven sales efficiency enhancements in Winter '23 release
Data Analytics

Revenue Grid unveils AI-driven sales efficiency enhancements in Winter '23 release

Revenue Grid increases sales efficiency with AI-driven enhancements in its Winter 23 release, including improved data capture and streamlined workflows.

By Catherine Knowles • 3 min read • Wed, 20th Dec 2023
Ingram Micro & Microsoft launch Australasian not-for-profit initiative
EduTech

Ingram Micro & Microsoft launch Australasian not-for-profit initiative

Ingram Micro and Microsoft have kickstarted the IMpact Program, an initiative to digitally empower Australasian NFPs.

By Sean Mitchell • 2 min read • Wed, 18th Oct 2023

Stories from Other Regions

Outlook stories

NTT New Zealand reports reduced losses but faces challenges
Partner Programmes

NTT New Zealand reports reduced losses but faces challenges

NTT New Zealand cuts net loss to NZD $17.3M but remains in deficit amid declining revenues and rising interest costs, challenging its financial stability.

By Imee Dequito • 4 min read • Thu, 5th Sep 2024
CCL unveils Copilot readiness workshop for Microsoft 365
Risk & Compliance

CCL unveils Copilot readiness workshop for Microsoft 365

CCL has launched a readiness workshop for Copilot, a Microsoft 365 service. Expected to empower private enterprises and public organisations with AI capabilities, it aims to boost productivity, creativity, and connectivity securely.

By Sean Mitchell • 3 min read • Wed, 27th Mar 2024