SecurityBrief Australia - Technology news for CISOs & cybersecurity decision-makers
Australia

Opinion Stories - Page 128

Australian Stories

Opinion stories

Is a unified technology approach key to retail growth?
Customer Experience

Is a unified technology approach key to retail growth?

Australia's retail sector sees cautious growth amid falling inflation, with technology seen as key to cutting costs and boosting efficiency.

By Simon Le Grand • 4 min read • Thu, 3rd Oct 2024
Customer experience: The heart of sustainable growth
Crypto

Customer experience: The heart of sustainable growth

Customer experience drives sustainable financial growth, risking AUD $87 billion if ignored. Digital banks leverage automation for seamless service.

By Darren Cockerell • 5 min read • Tue, 1st Oct 2024
Meals on Wheels SA supporting its critical customer service function with UCaaS
Artificial Intelligence

Meals on Wheels SA supporting its critical customer service function with UCaaS

Meals on Wheels SA upgrades to RingCentral UCaaS, saving 30% in telecom costs while integrating paper-based fax services to accommodate tech-shy volunteers.

By RingCentral • 4 min read • Tue, 1st Oct 2024
AI is ubiquitous, even in 'traditional' sectors and businesses
Data Analytics

AI is ubiquitous, even in 'traditional' sectors and businesses

AI is transforming hospitality with 85% of Australia's venues using it for data analytics, inventory management, and personalised marketing to boost revenue and efficiency.

By Paul Hadida • 5 min read • Mon, 30th Sep 2024
Australian businesses urged to prepare for 2024 Privacy Act reform
Hyperscale

Australian businesses urged to prepare for 2024 Privacy Act reform

With the Australian 2024 Privacy Act Reform looming, Versent offers comprehensive solutions to ensure ICT teams comply with stricter data privacy rules.

By Mahesh Aswani • 6 min read • Mon, 30th Sep 2024
How to future-proof your loyalty program with a 'real-time' strategy
Customer Experience

How to future-proof your loyalty program with a 'real-time' strategy

As customers demand instant gratification, brands must future-proof loyalty programmes with real-time strategies, like Woolworths' 2022 pivot to immediacy.

By Jonathan Reeve • 4 min read • Thu, 26th Sep 2024
The insider threat: Why Australian businesses are most vulnerable from within
Endpoint Protection

The insider threat: Why Australian businesses are most vulnerable from within

Australian businesses face a growing insider threat, with a 2022 study revealing 67% of companies grappling with frequent internal security incidents.

By Steve Moros • 6 min read • Wed, 25th Sep 2024

Global Stories

Opinion stories

Six common causes of major software outages
Firewalls

Six common causes of major software outages

Understanding the top six causes of software outages, from bugs to spikes in demand, is key for organisations to enhance service reliability.

By Andrew Foot • 5 min read • Thu, 3rd Oct 2024
The case for upgrading to a customisable cloud ERP platform
Financial Systems

The case for upgrading to a customisable cloud ERP platform

Basic accounting software like MYOB or Xero can stifle growth for agile organisations. Customisable cloud ERP systems offer the necessary flexibility and efficiency.

By Annexa • 5 min read • Wed, 2nd Oct 2024
Enhancing data centre security with mobile access control
Endpoint Protection

Enhancing data centre security with mobile access control

Mobile access control is revolutionising data centre security, addressing insider threats and ensuring compliance with mandates like GDPR and NDB.

By Steve Katanas • 5 min read • Mon, 30th Sep 2024
How to build a performance culture that empowers people and AI in tandem
EduTech

How to build a performance culture that empowers people and AI in tandem

Building a performance culture integrating AI and human talent is key to organisational success, boosting efficiency and employee satisfaction, says LogicMonitor.

By Karthik Sj • 4 min read • Thu, 26th Sep 2024
What your business can learn from Canstar's transformation journey
Unified Communications

What your business can learn from Canstar's transformation journey

Canstar transformed its outdated systems by adopting NetSuite, streamlining financial operations, integrating third-party tools, and boosting efficiency.

By Annexa • 5 min read • Thu, 26th Sep 2024
Secure Web Gateways cannot protect you from phishing attacks
Cloud Access Security Broker

Secure Web Gateways cannot protect you from phishing attacks

Secure Web Gateways fall short against modern phishing attacks, highlighting the need for browser-native security solutions to protect enterprises.

By Dakshitaa Babu • 6 min read • Wed, 25th Sep 2024

Stories from Other Regions

Opinion stories

Leaving nothing to chance with search and rescue missions
Unified Communications

Leaving nothing to chance with search and rescue missions

New Zealand's vital Search and Rescue teams, backed by Motorola Solutions, bolster preparedness through annual exercises, ensuring seamless communication and coordination.

By Liala Chiaravalle • 4 min read • Mon, 30th Sep 2024
AI and the phasing out of time-based pricing for marketing agencies
Marketing Technologies

AI and the phasing out of time-based pricing for marketing agencies

Artificial intelligence is pushing marketing agencies to abandon time-based pricing, urging a shift to deliverable-based models to preserve margins and boost client value.

By Tracey Shirtcliff • 5 min read • Fri, 27th Sep 2024
Why it's now easier to sell in the US than in the EU
eCommerce

Why it's now easier to sell in the US than in the EU

UK eCommerce sellers are shifting focus to the US over the EU due to fewer language barriers and simpler tax regulations, making the US market more accessible.

By Ben Sztejka • 4 min read • Wed, 25th Sep 2024
'How much crypto users buy' is the wrong success metric for a crypto exchange
Multi-factor authentication

'How much crypto users buy' is the wrong success metric for a crypto exchange

Easy Crypto reveals it returned NZD $2.7M to customers affected by fraud, shifting focus from trading volume to security and user protection in the crypto space.

By Janine Grainger • 3 min read • Wed, 25th Sep 2024