Online shopping stories
Mastercard & Lobster.cash team up for AI agent payments
Today
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fintech
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risk & compliance
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open source
Mastercard and Lobster.cash to let OpenClaw users authorise AI agents to spend on existing cards, backed by Verifiable Intent.
AI search threatens Australian retailers, warns Megantic
Yesterday
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digital transformation
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cx
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martech
Megantic and Shopify APAC say Australian eCommerce brands must adapt for AI-driven discovery or risk fading from shopper recommendations.
Mother's Day gift ideas span home appliances & tech
2 days ago
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smart home
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hybrid & remote work
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fitness
Sunbeam, adidas and Canon have unveiled Mother's Day picks from an electric blanket to a camera, with prices from AUD $139 to AUD $1,399.
Agentic commerce and the evolution of retail purchase behaviour
3 days ago
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digital transformation
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cx
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martech
Retail shifts as AI agents move from recommending products to completing purchases, forcing brands to make catalogues legible to machine buyers.
How to find a gift that feels personal this Mother's Day
3 days ago
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martech
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personalisation
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cdp
Mother's Day shoppers are being urged to think beyond convenience and choose presents that reflect memories, personality and genuine appreciation.
American Express launches AI commerce kit & protection
3 days ago
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fintech
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martech
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commerce systems
American Express adds AI agent safeguards and purchase protection as it opens a developer kit for software-led buying.
Australian skincare founder hit by chargeback scams
4 days ago
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data protection
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martech
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physical security
Sydney skincare founder says chargeback scams have stripped tens of thousands from her AUD $500,000-a-year brand as fraud pressure builds.
AI skincare searches surge as consumers seek guidance
Last week
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martech
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personalisation
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cdp
AI skincare searches jump 2,647% as Fresha says beauty buyers are turning to image analysis, smart devices and app-led routines for guidance.
Shoppers turn against AI social content, survey finds
Last week
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cx
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martech
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partner programmes
Shoppers increasingly prefer human-led social posts over AI-generated material, with Gen Z driving brands towards micro-influencers and niche creators.
Retail websites worst for accessibility, report finds
Last week
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cx
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martech
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risk & compliance
Shopping sites top accessibility failure list as WebAIM finds 71 errors per page and disabled users struggle to complete purchases.
Superdry appoints Verde Digital to boost organic search
Last week
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digital transformation
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martech
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partner programmes
Superdry & Co turns to Verde Digital for SEO and AI search support as the rebranded retailer targets broader fashion discovery worldwide.
Australians fear identity theft as online fraud rises
Last week
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surveillance
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digital transformation
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cx
Australians wary of AI fraud checks as Experian data shows 56% have faced online scams or identity theft, with millennials hit hardest.
Megantic warns retailers on AI search risk in APAC
Last week
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cx
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martech
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commerce systems
Megantic and Shopify APAC warn Australian retailers to overhaul product data and site structure as AI shopping tools reshape discovery.
Rithum appoints Mausam Bhatt as Chief Product Officer
Last week
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data analytics
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digital transformation
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martech
Rithum brings in former Realtor.com executive Mausam Bhatt to steer product strategy as it ramps up AI-led tools and automation across its platform.
How smarter hosting choices are influencing online retail performance
Last week
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data protection
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digital transformation
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cx
Smarter hosting choices are becoming a key edge for Australian online retailers, as speed, stability and scalability shape sales and customer trust.
Visa says AI agents may soon negotiate business deals
Last week
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digital transformation
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fintech
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cx
Businesses warm to AI agents haggling over deals, but consumers remain wary of handing software full control of spending.
Click Frenzy & Power Retail enter liquidation
This month
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digital transformation
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e-commerce
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marketing
Receivers take control of Click Frenzy and Power Retail as both businesses keep trading while options are reviewed under liquidation.
Australia Post buys Rendr to speed same-day delivery
This month
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digital transformation
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cx
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martech
Australia Post expands same-day delivery reach to nearly 90% of Australians after acquiring Rendr, adding evening and weekend windows.
AI shopping to boost Australia's retail centre leaders
Last month
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cx
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martech
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data privacy
AI shopping is set to deepen the divide between Australia's strongest retail centres and routine-focused malls, JLL says, as AUD $14 billion in deals draws investors.
Australians split shopping across retailers to chase value
Last month
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cx
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martech
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ai
Households under cost pressure are spreading purchases across multiple outlets, while promotions, online research and store visits shape buying decisions.