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New Zealand (NZ) Stories - Page 15

Australian Stories

New Zealand (NZ) stories

Australian customer service still leans on phone calls
Digital Transformation

Australian customer service still leans on phone calls

Longer waits and higher costs are weighing on Australian contact centres as most customer queries still arrive by phone, research shows.

By Sean Mitchell • 4 min read • Last month

Global Stories

New Zealand (NZ) stories

Print security incidents hit over half in ANZ survey
Network Security

Print security incidents hit over half in ANZ survey

More than half of organisations in Australia and New Zealand suffered print-related security incidents last year, exposing document data to theft.

By Mark Tarre • 4 min read • Last month
UnionPay expands payment access at New Zealand universities
Risk & Compliance

UnionPay expands payment access at New Zealand universities

Chinese students at two New Zealand universities can now pay tuition and living costs through UnionPay, easing cross-border transactions.

By Karen Joy Bacudo • 4 min read • Last month
Zebra study links AI to frontline productivity gains
Manufacturing

Zebra study links AI to frontline productivity gains

Frontline modernisation with AI is delivering productivity, profit and retention gains as manufacturers and logisticians target specific workflows.

By Mark Tarre • 4 min read • Last month
Robosen opens pre-orders for battle-worn Optimus Prime
Robotics

Robosen opens pre-orders for battle-worn Optimus Prime

Fans in Australia and New Zealand can now reserve a limited-run collectible that recreates the 1986 film's fallen Optimus Prime scene.

By Sean Mitchell • 3 min read • Last month
DXC joins ElevenLabs funding round in voice AI push
Software-as-a-Service

DXC joins ElevenLabs funding round in voice AI push

The deal gives DXC access to ElevenLabs' voice AI as enterprises race to automate customer service and internal workflows.

By Mark Tarre • 4 min read • Last month
Rithum adds HEOS support & launches Prestige surrounds
Internet of Things

Rithum adds HEOS support & launches Prestige surrounds

Homeowners and installers gain more choice as the Switch now works with Denon and Marantz systems, while new surrounds target premium interiors.

By Sofiah Nichole Salivio • 4 min read • Last month
MYOB wins Brand of the Year at 2026 Mumbrella Awards
Software-as-a-Service

MYOB wins Brand of the Year at 2026 Mumbrella Awards

Brand overhaul efforts helped MYOB beat a crowded field as Solo by MYOB lifted subscriptions 33% above target and widened reach.

By Joseph Gabriel Lagonsin • 4 min read • Last month
ANZ SMEs back AI in cyber security, but trust lags
Malware

ANZ SMEs back AI in cyber security, but trust lags

Despite near-universal uptake, most ANZ SMEs still distrust AI to make cyber security decisions as incidents continue to disrupt work.

By Joseph Gabriel Lagonsin • 4 min read • Last month
ProSpend & Archa launch credit-backed virtual cards
Software-as-a-Service

ProSpend & Archa launch credit-backed virtual cards

Mid-market finance teams in Australia and New Zealand can now cut manual work as ProSpend adds Archa's credit-backed virtual cards to its platform.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Fergus launches capital for trade businesses with Stripe
Software-as-a-Service

Fergus launches capital for trade businesses with Stripe

Funding tied to sales could ease cash flow for Australian tradies, with offers based on payment activity through Fergus Pay.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Vertiv backs ANZ partners as AI infrastructure demand grows
Digital Transformation

Vertiv backs ANZ partners as AI infrastructure demand grows

Rising demand for AI-ready power and cooling systems is reshaping channel work in Australia and New Zealand as customers move into deployment.

By Sean Mitchell • 4 min read • Last month
Iron Mountain names Del Giudice as ANZ Managing Director
Data Protection

Iron Mountain names Del Giudice as ANZ Managing Director

Demand for data management and AI services is rising in Australia and New Zealand, and Iron Mountain has hired Dominic Del Giudice to capitalise.

By Sean Mitchell • 3 min read • Last month

Stories from Other Regions

New Zealand (NZ) stories

One New Zealand names CFO, CTO in executive succession
Network Infrastructure

One New Zealand names CFO, CTO in executive succession

The telecoms group has filled three senior roles from within as Jason Paris prepares to depart after nearly eight years in charge.

By Sean Mitchell • 4 min read • Last month
New Zealanders worry about AI's environmental impact
Data Protection

New Zealanders worry about AI's environmental impact

A growing share of consumers want businesses to prove AI is powered responsibly, with younger New Zealanders most worried about its environmental costs.

By Joseph Gabriel Lagonsin • 4 min read • Last month
New Zealand parents worry kids can't spot AI fakes
Gaming

New Zealand parents worry kids can't spot AI fakes

Many parents are unsure their children can tell AI-generated fakes from real content, with concerns also rising over grooming and sextortion.

By Joseph Gabriel Lagonsin • 5 min read • Last month
Fast-track approval granted for Belfast to Pegasus motorway
Renewable energy

Fast-track approval granted for Belfast to Pegasus motorway

The 11km route is expected to ease congestion and cut serious crashes on a busy North Canterbury corridor as traffic rises.

By Sean Mitchell • 4 min read • Last month