Managed Services stories - Page 5
Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary
expertise often outsource this specialised field to an expert which provides the technology, guidance
and recommendations, support and maintenance required. This is a Managed Services engagement,
with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the
service provider bills only for work done. The MSP model incentivizes preventative maintenance and is
especially popular for mid-sized organisations.
Manual compliance strain fuels automation push - survey
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managed services
Manual compliance is throttling security teams, as RegScale finds delays, staff strain and patchy automation in most large organisations.
Lancom wins AWS Managed Service Provider designation
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managed services
Lancom wins coveted AWS Managed Service Provider status, boosting its cloud credentials and access to joint sales and technical support.
Rimini Street touts Agentic AI ERP as upgrades stall
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Rimini Street pitches Agentic AI ERP and Smart Path savings as CIOs delay costly Oracle and SAP upgrades amid rising budget pressure.
IBRS highlights Interactive’s sovereign-first cloud focus
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managed services
IBRS spotlights Interactive’s sovereign-first cloud strategy and hybrid services as Australian organisations rethink data residency and compliance.
Integrity360 buys Advantus360 to launch Canada hub
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managed services
Integrity360 acquires Calgary-based Advantus360 to spearhead its North American push and launch a new cyber hub for Canada and the US.
Forrester tips cloud & generative AI to fuel IT boom
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Global IT services spending will rise 4.8% annually to 2029 as cloud infrastructure and generative AI reshape enterprise technology demand.
SMEs warned over hidden IT fragility as risks rise
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Australian SMEs face rising IT fragility as cloud-era misconfigurations, weak oversight and reactive support quietly erode resilience.
Lancom gains AoG status for New Zealand government IT
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managed services
Lancom wins listing on New Zealand’s All-of-Government IT Marketplace, opening a streamlined route to tap a projected $13 billion spend.
OVHcloud unveils Veeam-powered Backup Agent for Bare Metal
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managed services
OVHcloud launches Veeam-based Backup Agent for Bare Metal servers, offering immutable offsite backups with no egress or licence fees.
Kick ICT names Steven Brown as new Chief Executive Officer
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managed services
Kick ICT has appointed Steven Brown as chief executive, succeeding retiring founder Tom O’Hara as the group targets its next growth phase.
Leighton launches dedicated AWS practice in the UK
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managed services
Leighton unveils a dedicated UK AWS cloud practice to meet rising demand for digital transformation and legacy modernisation projects.
Phishing services drive 389% surge in account breaches
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managed services
Phishing-as-a-Service fuels 389% jump in account breaches as attackers target Microsoft 365 and Business Email Compromise scams.
Rimini Street honoured for agentic AI & client success
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managed services
Rimini Street secures multiple awards for agentic AI, customer service and leadership, as Hitachi Vantara client also earns industry honour.
Portnox unveils global channel push with new VP hire
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managed services
Portnox launches structured global channel programme and hires veteran Kristen Knight as VP of Channel Sales to spearhead partner growth.
Portnox unveils global partner push with new channel VP
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Portnox launches a global channel partner programme and names cybersecurity veteran Kristen Knight as VP of Channel Sales to drive growth.
BCN joins Arrow cloud channel as CSP Indirect Reseller
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managed services
BCN joins Arrow’s cloud channel as a CSP Indirect Reseller, aiming to deepen Microsoft ties and expand data and AI services for partners.
Agentic AI to redefine channel partners’ business models
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managed services
Agentic AI is poised to upend the tech channel, shifting MSPs and resellers from project delivery to outcome-driven autonomous services.
Cerillion wins GBP £42.5m Omantel telecoms software deal
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managed services
Cerillion secures its largest ever contract, a five-year Omantel BSS and OSS deal worth about GBP £42.5m on a subscription basis.
Channel partners shift to data-led growth strategies
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Channel partners in five markets plan to prioritise data-led products and consulting in 2026, edging out managed services and subscriptions.
Ingram Micro on why Australian MSPs are betting on hyperautomation
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managed services
Hyperautomation helps MSPs boost margins, overcome skills shortages and unlock new revenue by automating audits, compliance and network management.