Managed IT Stories

Australian Stories

Managed IT stories

The local SEO playbook for Australian IT service providers

Referral-led IT firms risk missing enquiries as local search can still be won with Google profiles, reviews and city-specific pages.

By Sam Park • 6 min read • 4 days ago

Customer Experience

How MSPs can win more clients by showing up where CIOs are already looking

Search visibility, trade coverage and peer mentions now shape which managed service providers make CIO shortlists in Australia.

By Dominic Vivarini • 8 min read • Last month

Document Management

Fujifilm Business Innovation Australia names Nagata

The change signals a push towards recurring software and IT revenue as the company expands beyond printers and copiers in Australia.

By Mark Tarre • 3 min read • Last month

Global Stories

Managed IT stories

Data Protection

First Focus acquires Optimus Systems in New Zealand

Existing customers will keep their local teams as First Focus expands in New Zealand with a managed IT buyout adding cyber security and cloud services.

By Sean Mitchell • 4 min read • 4 days ago

Software-as-a-Service

Top Down Ventures closes USD $28 million founders fund

Top Down Ventures closes oversubscribed USD $28 million fund backing AI-native software start-ups for managed service providers.

By Karen Joy Bacudo • 4 min read • 5 days ago

Hybrid Cloud

Kyndryl adds AI to prevent IT outages before they happen

Enterprises using Kyndryl Bridge have seen fewer outages and lower maintenance costs as AI flags IT risks before systems fail.

By Joseph Gabriel Lagonsin • 4 min read • Last week

Digital Transformation

Thrive appoints Matt Kosovsky as Chief Financial Officer

Pressure is mounting on Thrive to tighten financial controls as the managed services and cybersecurity provider adds five acquisitions and expands into AI.

By Joseph Gabriel Lagonsin • 3 min read • Last month

Firewalls

Nextro wins Fortinet SASE specialisation in New Zealand

The recognition could help New Zealand businesses seeking simpler hybrid-work security, after Nextro completed several Fortinet SASE deployments.

By Sofiah Nichole Salivio • 4 min read • Last month

Storage

Creative ITC hires Lewis Pinner as Chief Revenue Officer

The cloud and managed services provider is sharpening its push into the US and wider markets as it adds senior commercial firepower.

By Sofiah Nichole Salivio • 3 min read • Last month

Data Protection

Acronis launches global MDR service for MSPs world

MSPs can now add 24/7 threat monitoring and incident response without building their own security operations centre, as Acronis goes global.

By Sofiah Nichole Salivio • 3 min read • Last month

Data Protection

Celerity acquires Ranger4 in automation & AI push

The deal broadens Celerity’s hybrid cloud offer with IBM-linked automation and AI services, aiming to cut costs and lift performance for clients.

By Joseph Gabriel Lagonsin • 3 min read • Last month

Digital Transformation

SoftwareOne unifies APAC direct businesses under one brand

Customers in APAC will keep existing contracts and account teams as the combined direct business shifts to one SoftwareOne brand.

By Sean Mitchell • 4 min read • Last month

Stories from Other Regions

Managed IT stories

Software Defined Wide Area Network

Nextro wins Axis project of the year in New Zealand

The award underlines growing demand for mission-critical security integration across New Zealand's infrastructure sector.

By Sean Mitchell • 3 min read • 3 days ago

Digital Transformation

Apex wins Marketing Team of the Year at Network Group

Apex's in-house marketing revamp wins Network Group 2026 Gala award, with the Manchester IT services provider also shortlisted in two other categories.

By Joseph Gabriel Lagonsin • 3 min read • 6 days ago