Knowledge Management stories - Page 11
Asia Pacific retail banks show growing interest in Generative AI
Fri, 24th Nov 2023
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cx
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martech
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risk & compliance
Asia Pacific retail banks are showing increased interest in Generative AI, with 41% planning to invest, indicates an IDC report.
Conversational AI expected to transform banking sector, claims Amelia survey
Mon, 16th Oct 2023
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uc
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cx
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martech
Survey reveals that 83% of banking sector believes Conversational AI will have a positive impact, according to Amelia.
Knowby Pro 4.0: Revolutionizing knowledge management with enhanced user experience
Fri, 13th Oct 2023
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uc
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cx
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martech
Knowby Pro 4.0, a game changer in knowledge management, promises enhanced user experience with a new web interface.
47% digital workers struggle for information to be effective: Gartner
Thu, 11th May 2023
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productivity
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workplace
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workforce technology
Digital workplace leaders can implement shared applications and practices to drive better business outcomes, Gartner reveals.
Starmind appoints Michelle Chen as board of directors
Fri, 17th Jun 2022
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hcm
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payroll systems
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knowledge management
Tech executive, Michelle Chen, joins board of directors at Starmind, bringing experience in growing companies globally, including Uber and Typeform.
Syniti updates Knowledge Platform with cloud-based version
Fri, 6th May 2022
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digital transformation
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software updates
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cloud services
Building on the existing platform, the company is introducing the fully cloud-based version of Syniti Advanced Data Migration, now called Syniti Migrate.
Zoho Corp launches new e-learning tool, TrainerCentral
Fri, 22nd Apr 2022
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edutech
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e-learning
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online courses
Zoho launches TrainerCentral, a new business division aimed at filling the gap in the e-learning market and helping trainers create online courses.
Kiwi tech stories: How one change helped retail crime intelligence platform Auror to win the market
Mon, 5th Jul 2021
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microsoft
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auror
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microsoft azure
One of Auror's biggest challenges was the decision to re-platform its software solution after only a couple of years into its business.
Nitro report suggests poor document workflows hurt knowledge workers
Mon, 4th Nov 2019
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document management
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ecm
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martech
Nitro's report reveals inefficient document workflows are causing high stress among knowledge workers, leading to potential job dissatisfaction and turnover.
Millions wasted on poor knowledge management solutions
Mon, 14th Oct 2019
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uc
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data analytics
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martech
A survey by Ecosystm has revealed that businesses are spending over US$600,000 on average on solutions that are adding little to no value.
Insurance systems provider EIS partners with Microsoft Bot Framework
Fri, 12th May 2017
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crm
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uc
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martech
The move is the latest in the trend of companies leveraging the power of AI and machine-learning in their knowledge management.
Zendesk announcing machine learning-powered knowledge management solution
Thu, 4th May 2017
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it automation
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ai
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zendesk
Zendesk Guide features an app to help teams share their collective knowledge with customers more effectively and a new bot for self-service support.
Service with a smile
Wed, 1st Jul 2009
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itsm
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it management
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incident management
Organisations facing IT management changes can consolidate their service desk for streamlined support, higher service levels, and reduced costs.
So you've been asked to do an interview
Fri, 1st Sep 2006
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knowledge management
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media
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moth
Preparing for an interview? Ensure a compelling reason and clarity on what you aim to say to maintain credibility and interest.