Klaus stories

Zendesk has enriched their workforce engagement platform with the acquisition of AI-powered Klaus, to deliver superior, intelligent customer experiences.

Dynatrace collaborates with Lloyds Banking Group to optimise the carbon impact of Lloyds' IT ecosystem, targeting sustainability goals through innovative app development.

Zendesk enhances its customer experience (CX) solutions by acquiring AI firm Klaus, aiming to optimise agent performance and increase customer interaction quality.

IGEL new Preventative Security Model aims to redefine secure enterprise endpoints and boost Zero Trust, with a showcase due at upcoming IGEL DISRUPT 24 forum.

Infinigate's 2024 forecast highlights cybersecurity impact, AI proliferation, MSP opportunities and need for ICT experts.

McLaren Racing has announced a multi-year partnership with Workday, which makes the company an official partner of the 2023 McLaren Formula 1 Team.

Aryaka's Zero Trust WAN now includes Secure Web Gateway and Firewall-as-a-Service, an integration that is the first of its kind.

Critical infrastructure is under attack as businesses face challenges in IIoT/OT security, finds Barracuda Networks report.

It's been proven that when a hotel's various revenue-generating departments work effectively together, they report revenue increases and increased market share.

Analytics assist hoteliers to harness their data to optimise the revenue performance of their entire property.

Organisations are increasingly confident in public cloud, but are struggling with cloud access, according to a report by Barracuda.

Mastercard commits to bringing one billion people and 50 million businesses into the digital economy by 2025, with a focus on women entrepreneurs.

COVID-19 lockdowns are straining global internet infrastructure, say researchers at Monash Business School, with increasing latency issues across many regions.

New functionality enforces Office 365 local breakout policies in Microsoft Azure Virtual WAN to optimise Office 365 UX while increasing security.

The new products and partnerships are designed to bring new levels of manufacturing predictability and quality to customers scaling to full production.

In this exclusive interview, Intel's Jeff Klaus shares insights on the data centre management industry and its capabilities for the future.

Digitalisation, Industrie 4.0 and Industrial IoT are raising new challenges because now data must traverse the boundary separating IT and OT.

The report, commissioned by Barracuda Networks, includes data from more than 900 respondents in the Americas, EMEA, and APAC.

The breach occurred as an access credential to TimeHop's cloud computing environment that didn't have multifactor authentication was compromised.

The Initiative has the goal of sorting the global skills gap and addressing job displacement arising from automation - with a number of big partners.