Jean-Baptise Milan explores how digital technologies are reshaping trust, credentials and everyday interactions with institutions. His writing often focuses on the subtle but important shift from physical documents to digital identities, and what that means for privacy, security and convenience.

Through detailed reporting on developments like mobile driver’s licences, Jean-Baptise examines how policy, technical standards and user experience intersect. Readers can expect clear explanations of emerging digital identity systems, the trade-offs behind their design, and how these changes are likely to affect routine tasks such as proving who you are or accessing services.