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IT services stories

Zoom appoints Frank Skiffington to lead ANZ growth
Software-as-a-Service

Zoom appoints Frank Skiffington to lead ANZ growth

The hire puts a veteran sales executive in charge as Zoom seeks deeper partner ties and wider customer uptake across Australia and New Zealand.

By Mark Tarre • 4 min read • Last month
Thoughtworks: The inside line on AI software development from the company that created Agile
DevOps

Thoughtworks: The inside line on AI software development from the company that created Agile

AI tools are making more firms reassess SaaS, but Thoughtworks says legacy systems and enterprise risk will keep custom builds selective.

By Donovan Jackson • 6 min read • Last month
Customer Science names first Chief Operating Officer
Digital Transformation

Customer Science names first Chief Operating Officer

The new role is aimed at helping the Sydney-based firm scale beyond Australia as demand rises for AI and digital transformation projects.

By Mark Tarre • 4 min read • Last month
Ascendion named HFS market leader in agentic services
DevOps

Ascendion named HFS market leader in agentic services

The ranking spotlights growing buyer demand for proven AI savings as enterprises shift from pilots to production across core operations.

By Sofiah Nichole Salivio • 3 min read • Last month
Kyndryl launches AI Digital Twin for the workplace
Data Analytics

Kyndryl launches AI Digital Twin for the workplace

Downtime at large employers could fall as the new system flags workplace IT faults before staff are disrupted.

By Catherine Knowles • 3 min read • Last month
Governance & compliance block MSP AI adoption, report says
Data Protection

Governance & compliance block MSP AI adoption, report says

Operational complexity is slowing AI rollouts for managed service providers, even as most invest in automation to meet compliance demands.

By Catherine Knowles • 3 min read • Last month
Abacus wins CREST approval for penetration testing
Firewalls

Abacus wins CREST approval for penetration testing

Boards in regulated sectors now have firmer assurance after Abacus secured CREST approval for penetration testing, renewed annually.

By Joseph Gabriel Lagonsin • 3 min read • Last month
CIOs learn on the go as AI pressure mounts at firms
Digital Transformation

CIOs learn on the go as AI pressure mounts at firms

Most technology leaders are still finding their feet as companies race to deploy AI despite skills gaps, data problems and compliance pressure.

By Joseph Gabriel Lagonsin • 4 min read • Last month
KPMG says executives see managed services as key to AI
Digital Transformation

KPMG says executives see managed services as key to AI

More than 90 per cent of large-company executives now see outsourced support as vital to scaling agentic AI, a KPMG survey found.

By Shannon Williams • 4 min read • Last month
Akamai appoints Sean Li to lead Asia Pacific sales
Digital Transformation

Akamai appoints Sean Li to lead Asia Pacific sales

The move underlines Akamai's push to expand cloud, security and AI sales in a region where data rules and latency requirements vary widely.

By Sean Mitchell • 4 min read • Last month
Cynomi launches GTM academy for MSP cybersecurity sales
Partner Programmes

Cynomi launches GTM academy for MSP cybersecurity sales

MSPs and MSSPs are getting sales tools to turn rising cyber demand into recurring revenue, as many still struggle to package services.

By Shannon Williams • 3 min read • Last month

Stories from Other Regions

IT services stories

Cynomi launches AI agents for MSP cybersecurity work
Software-as-a-Service

Cynomi launches AI agents for MSP cybersecurity work

MSPs could cut reliance on scarce security experts as Cynomi embeds AI to draft reports, policies and remediation plans.

By Shannon Williams • 4 min read • Last month
Hammer launches AI Works programme for channel partners
Hybrid Cloud

Hammer launches AI Works programme for channel partners

It aims to help UK channel partners turn AI pilots into production systems by adding specialist support, testing and a shared portal.

By Mark Tarre • 4 min read • Last month
Apex Computing wins third Microsoft Solutions Partner nod
Digital Transformation

Apex Computing wins third Microsoft Solutions Partner nod

The Manchester IT provider must keep investing in staff and service quality to retain a rare trio of Microsoft designations.

By Catherine Knowles • 3 min read • Last month
CirrusHQ names Gary Beddow Head of Business Development
Digital Transformation

CirrusHQ names Gary Beddow Head of Business Development

The hire underlines CirrusHQ’s push into public sector cloud work as councils and government departments seek safer, cheaper systems.

By Sean Mitchell • 4 min read • Last month
Origina opens Dublin headquarters, adding 350 jobs
Digital Transformation

Origina opens Dublin headquarters, adding 350 jobs

The new base will lift the Irish technology company’s workforce to 750 and support product development, security and AI roles.

By Kaleah Salmon • 3 min read • Last month
Persistent ranks third in India's most sustainable companies
Digital Transformation

Persistent ranks third in India's most sustainable companies

The ranking underscores growing scrutiny of Indian tech firms as customers and investors weigh emissions, governance and disclosure standards.

By Kaleah Salmon • 3 min read • Last month
Fujifilm & DoxAI launch fraud check AI in New Zealand
Digital Signage

Fujifilm & DoxAI launch fraud check AI in New Zealand

Financial institutions could cut manual checks as a Fujifilm-DoxAI tool scans identity and income records for fraud in New Zealand.

By Sean Mitchell • 4 min read • Last month