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N-able adds HaloPSA link to automate backup tickets
Data Protection

N-able adds HaloPSA link to automate backup tickets

Managed service providers could cut duplicate alerts and speed backup recovery, as incidents now flow automatically into HaloPSA tickets.

By Sean Mitchell • 3 min read • 3 days ago
OWC launches Stack AI to boost local model running
Data Protection

OWC launches Stack AI to boost local model running

Businesses can now run larger AI models locally on existing Windows and Linux PCs, reducing cloud costs and keeping sensitive data on-site.

By Joseph Gabriel Lagonsin • 4 min read • Last week
ManageEngine rolls out autonomous AI agents across suite
Data Protection

ManageEngine rolls out autonomous AI agents across suite

The move gives IT teams autonomous agents for service desks, security and endpoint work, while ManageEngine says customer data stays private.

By Mark Tarre • 3 min read • Last week
Epicor expands Ascend with AI for 90-day ERP go-live
Digital Transformation

Epicor expands Ascend with AI for 90-day ERP go-live

Cloud ERP customers could see deployments compressed to 90 days as Epicor adds AI tools to speed migration and cut disruption.

By Sean Mitchell • 4 min read • Last week
Cloudways launches Site Manager for WordPress agencies
Software-as-a-Service

Cloudways launches Site Manager for WordPress agencies

The new tool aims to cut manual upkeep for agencies juggling dozens of WordPress sites, with updates and checks now handled in one place.

By Sean Mitchell • 3 min read • This month
Plaud launches team workspace for workplace conversations
Data Protection

Plaud launches team workspace for workplace conversations

Businesses can now centralise meeting notes as Plaud moves beyond solo use, with privacy set by default and controls for teams.

By Joseph Gabriel Lagonsin • 4 min read • This month
Top Down Ventures closes USD $28 million founders fund
Software-as-a-Service

Top Down Ventures closes USD $28 million founders fund

Top Down Ventures closes oversubscribed USD $28 million fund backing AI-native software start-ups for managed service providers.

By Karen Joy Bacudo • 4 min read • This month
WatchGuard buys Perimeters.io in cloud security push
Data Protection

WatchGuard buys Perimeters.io in cloud security push

MSPs will gain a single platform for cloud threat detection as the deal widens WatchGuard's reach into identity and SaaS security.

By Mark Tarre • 3 min read • This month
StarTech.com launches driverless dock for MacBooks
Fleet Management

StarTech.com launches driverless dock for MacBooks

IT teams can now standardise on one dock for mixed Mac, Windows and Linux fleets, cutting software hassles and costs.

By Sean Mitchell • 3 min read • This month
ControlUp appoints Tim Freestone after USD $100m ARR
Firewalls

ControlUp appoints Tim Freestone after USD $100m ARR

The workplace software maker is sharpening its AI-driven growth plans as it crosses USD $100 million in annual recurring revenue.

By Mark Tarre • 3 min read • This month
PDQ adds software visibility & workflow integrations
IT Automation

PDQ adds software visibility & workflow integrations

IT teams can now track fleet-wide software gaps and route deployment tasks into Jira, Freshworks and Zapier with PDQ's latest update.

By Catherine Knowles • 3 min read • This month
Pax8 & NinjaOne form global MSP referral partnership
Data Protection

Pax8 & NinjaOne form global MSP referral partnership

The referral deal could help MSPs cut tool sprawl as demand rises for bundled remote monitoring, backup and security software.

By Mark Tarre • 3 min read • Last month
Rippling launches SOC 2 compliance tool for IT teams
Data Protection

Rippling launches SOC 2 compliance tool for IT teams

Compliance checks can now draw on existing workforce data, cutting months of manual SOC 2 prep for IT teams already using Rippling.

By Karen Joy Bacudo • 4 min read • Last month

Stories from Other Regions

IT management stories

Zoho launches MCP server for for AI payment access
Data Protection

Zoho launches MCP server for for AI payment access

Businesses can now handle refunds, payment links and transaction checks in Zoho Payments through AI prompts, via an open protocol linking chat tools.

By Karen Joy Bacudo • 3 min read • 3 days ago
Island tops Texas peers in CNBC's Disruptor 50 list
Robotics

Island tops Texas peers in CNBC's Disruptor 50 list

The ranking highlights surging demand for AI-governance software, with the Dallas firm ahead of two Austin rivals on CNBC's list.

By Joseph Gabriel Lagonsin • 4 min read • 5 days ago
AI makes public sector IT jobs more demanding, survey finds
Data Analytics

AI makes public sector IT jobs more demanding, survey finds

More than half of public sector IT staff say artificial intelligence has added work, as fragmented systems and policy gaps complicate adoption.

By Sofiah Nichole Salivio • 3 min read • This month
Sumillion wins King's Award for sustainable IT procurement
Supply Chain

Sumillion wins King's Award for sustainable IT procurement

Recognition comes as more buyers scrutinise IT spending and waste, with Sumillion saying sustainable procurement can cut both costs and emissions.

By Mark Tarre • 3 min read • This month