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How Ericsson aims to boost network automation capability
"Dynamic orchestration is crucial in 5G-ready virtualized networks."
Exclusive: SailPoint CEO on why bot identities need to be scrutinised
Bots today have access to mission-critical systems, applications and data, just like any other user within the organisation.
Is it possible to leverage AI technologies in an ethical and sustainable way?
"The danger of overhyping and objectifying AI is that we don’t realise the valuable opportunity that presents itself."
Stratus releases server for automation in industrial environments
The new Stratus ztC Edge technology includes built-in remote management and user-installable in less than an hour.
Automation is causing an ICT job boom in Victoria
"The demand for digital skills in our economy is exploding."
ACC automates claims process for straightforward injuries
ACC is implementing a new claims process that it believes will speed up responses to straightforward accident-based claims.
Automation is creating jobs for Aussies, not taking them away
The survey among 160 Australian CIOs reveals almost one in four IT leaders plan to hire additional permanent IT professionals.
Google reveals AI system taking charge of its data centres
Once used only on a recommendation basis, the AI system is now taking direct control of Google's data centres with significant energy savings.
Five technologies that boost shared service centre performance
"Centres which fail to pursue continuous improvement run the risk of stagnating and having their value called into question."
The five key steps to security automation
"Will the human element always remain vital in security operations?"
Avaya’s BI solution wins gold with blockchain integration
The blockchain infrastructure securely collects and shares anonymous customer interaction data from a network of peers.
Kaltura launches UX focused video capture solution
Its Personal Capture offering allows users the to capture both screen and camera in a single click.
HPE 3PAR gets upgrade with Nimble’s analytics platform
“As promised in the wake of the acquisition, HPE has now extended InfoSight coverage to the HPE 3PAR StoreServ product line.”
Has SIEM met its match with today’s cyberthreats or is there life in it yet?
In its early stages SIEM was a trailblazer but now there are many that say it can't keep up with today's cybercrime - LogRhythm says different.
How robots gave one call centre worker an entirely new career
Ex-call centre agent Mark Annas says automation doesn’t have to present a career crisis for those willing to grab the bull (or robot) by the horns.
Automate time-consuming IT processes with intelligent workflow platforms
The process empowers employees to automate and optimise their own business processes with no-code workflow and a content automation platform.
Verint takes CX to new heights with in-demand AQM solution in APAC
There’s more focus on quality and service delivery in contact centres than ever before, according to Verint.
Unhappy employees call out 'tech laggard' employers
Business leaders know that unhappy employees cost them money, but some might be shocked at how high that cost can be.
Four tips for an agile technology team
"When you think about a team, we can all agree that people at the bottom of the hierarchy play the most important role."
Red Hat unveils latest process automation offering
Red Hat announced the launch of its Process Automation Manager 7, a cloud-native platform for developing business automation services.
How IT service desk admin jobs will be transformed by smart automation
Developments in AI technologies like ML and natural language processing will strengthen the connection between IT teams and their organisation.
Huawei expands IoT and AI solutions for the enterprise
Huawei has announced a range of new products for the intelligent edge aiming to help enterprises with their digital transformation journeys.
Self-driving cars are cool, but what about the self-driving data centre?
Pure Storage's regional vice president discusses how a self-driving data centre is self-managing, optimising, and restoring - much cooler than a car.
Dimension Data NZ partner with Chef for automation solutions
By partnering with Chef, Dimension Data NZ hopes to enable clients to rapidly increase the speed of their delivery, without sacrificing security.